Kimberly Cabrera
Kimberly Cabrera
3464 Eagle Vista Dr.
Sierra Vista, AZ 85650
------------
------------
I have years of customer service experience. As well as a few years of animal care. I have been in management positions and have worked the retail industry and food service. I have training experience as well as exemplary leadership skills. I am driven and very self motivated. I take pride in everything I do. I hope to continue my studies in veterinary technology, as I have always loved animals and wish to enter the field of veterinary medicine.
Work Experience
Kennel Tech
Goin' to Grandma's – Sierra Vista, AZ June 2019 to Present
In this position, I am primarily responsible for cleaning out dog runs and kennels.
I am also responsible for cleaning anything that is necessary and making sure that the runs and kennels are up to par.
I am expected to be able to work alone or in a team.
Cleaning must be done in a timely manner.
Barista
Starbucks – Sierra Vista, AZ May 2019 to June 2019
In this position, I am primarily responsible for creating coffee beverages according to recipes set by the company and guests who are purchasing them.
I am also responsible for keeping the bar area clean and up to company standards. Completing daily and weekly cleaning tasks.
I work with a team of other baristas as well as being able to work alone.
I am also expected to provide great customer service and do all that is in my power to make sure that the guest is always satisfied.
Skills Used
Time management
Handling cash transactions
Providing excellent customer service
Communication, both with my coworkers and with our guests
Both light and heavy cleaning
Organization and prioritizing tasks
Associate
Send Rover on Over - Simi Valley, CA October 2018 to December 2018
In this position, I was responsible for a number of dogs of all sizes.
I monitored play times, making sure there were no fights and play that was too rough
In some cases, minor first aid was needed, such as cleaning wounds.
Managing drop offs and pick ups
Having knowledge of the dogs' behavior
Being able to perform basic training with the dogs
Skills Used
Customer service and providing great service .
Handling cash transactions.
Supervising play between all dogs.
Feeding and following instructions left by owners.
The ability to work alone as well as with a team.
Camp Counselor
Camp Bow Wow - El Cajon, CA March 2016 to May 2017
Conducting temperament tests and interview times for new dogs.
Multi tasking, as far as keeping eye on my play yard and breaking up dog fights when necessary. Helping to keep the facility clean.
Following specific instructions when it comes to dogs and their parents.
Knowledge of working cash machines and dealing with customers face to face.
Bathing dogs, trimming nails, and cleaning ears as needed.
Being able to express anal glands.
Handling customers and answering the phones.
Helping to fill out and file all client paper work.
Being able to speak to veterinary offices in order to obtain vaccination records.
Skills Used
Knowledge of dogs' behavior.
Communication, with the pet parents and other coworkers.
Leadership, taking charge when necessary and being able to work with or without supervisor present.
Quick thinking, to break up altercations or get the dogs to do something they may not want to.
Time management, making sure all duties are completed in a timely manner.
Customer service, being able to let pet parents know that their pet will be safe and well taken care of .
Shift Supervisor/Training Specialist
Panera Bread - Westlake Village, CA February 2014-January 2016
Knowledge of opening and closing procedures of the cafe
Responsible for making sure the deposit is balanced before and after each shift
Making sure all associates know their duties for the shift.
Being a role model and a leader for my associates.
Providing excellent guest service.
Learning new computer programs for training purposes.
Making sure associates are trained well, and cross training.
Conducting interviews with potential candidates.
Handling all new hire paperwork
Skills Used
Leadership skills, having to lead a group of associates ranging in age from younger to me than older to me. And do so in a way that everyone is treated equally and the environment is not hostile.
Communication skills, whether speaking to my associates, guests in person, guests over the phone, and making sure to be clear, concise, and polite.
Customer service skills, handling guest complaints, making sure their needs are met, always being friendly.
Knowledge of using a multi-line telephone, whether it is guests making phone in orders or people looking to place a catering order.
Prioritizing, during peak hours, making sure to judge quickly where to jump in first, and in my training specialist duties, who needs to be trained where and when.
Decision making, being able to make decisions that are correct and in a timely manner.
Being able to be an open communication link between associates and our General Manager.
Making sure to meet the needs of my associates and being able to help them if they want to learn new things.
Cash handling skills, mathematical skills, being able to measure correctly using scales(for food preparation purposes).
Ability to work well under pressure and high stress situations.
Time management, be able to find time to run my shift properly and set time aside to handle my training duties.
Education
Veterinary Technology
Penn Foster
2012 to 2016
Theatre
Santa Susana High School - Simi Valley, CA
2008 to 2012
Skills
Microsoft Word (5 years), Microsoft Excel (1 year), Microsoft Powerpoint (5 years), Cash Handling (3 years), Cashier (3 years), Cash Register (3 years), Management Experience (1 year), Training & Development (Less than 1 year), Retail (3 years), Food Handling (2 years), Telephone Etiquette (4 years), Telephone Skills (4 years), Time Management (6 years), Pet CPR and First Aid (2 years)
Certifications/Licenses
First Aid and CPR for Pets
References
Professional
Valeri Stallings ------------
Merete Oeidne ------------
Personal References
Ryeder Hennesey ------------
Amber Ray ------------
Kimberly Cabrera
3464 Eagle Vista Dr.
Sierra Vista, AZ 85650
------------
------------
I have years of customer service experience. As well as a few years of animal care. I have been in management positions and have worked the retail industry and food service. I have training experience as well as exemplary leadership skills. I am driven and very self motivated. I take pride in everything I do. I hope to continue my studies in veterinary technology, as I have always loved animals and wish to enter the field of veterinary medicine.
Work Experience
Kennel Tech
Goin' to Grandma's – Sierra Vista, AZ June 2019 to Present
In this position, I am primarily responsible for cleaning out dog runs and kennels.
I am also responsible for cleaning anything that is necessary and making sure that the runs and kennels are up to par.
I am expected to be able to work alone or in a team.
Cleaning must be done in a timely manner.
Barista
Starbucks – Sierra Vista, AZ May 2019 to June 2019
In this position, I am primarily responsible for creating coffee beverages according to recipes set by the company and guests who are purchasing them.
I am also responsible for keeping the bar area clean and up to company standards. Completing daily and weekly cleaning tasks.
I work with a team of other baristas as well as being able to work alone.
I am also expected to provide great customer service and do all that is in my power to make sure that the guest is always satisfied.
Skills Used
Time management
Handling cash transactions
Providing excellent customer service
Communication, both with my coworkers and with our guests
Both light and heavy cleaning
Organization and prioritizing tasks
Associate
Send Rover on Over - Simi Valley, CA October 2018 to December 2018
In this position, I was responsible for a number of dogs of all sizes.
I monitored play times, making sure there were no fights and play that was too rough
In some cases, minor first aid was needed, such as cleaning wounds.
Managing drop offs and pick ups
Having knowledge of the dogs' behavior
Being able to perform basic training with the dogs
Skills Used
Customer service and providing great service .
Handling cash transactions.
Supervising play between all dogs.
Feeding and following instructions left by owners.
The ability to work alone as well as with a team.
Camp Counselor
Camp Bow Wow - El Cajon, CA March 2016 to May 2017
Conducting temperament tests and interview times for new dogs.
Multi tasking, as far as keeping eye on my play yard and breaking up dog fights when necessary. Helping to keep the facility clean.
Following specific instructions when it comes to dogs and their parents.
Knowledge of working cash machines and dealing with customers face to face.
Bathing dogs, trimming nails, and cleaning ears as needed.
Being able to express anal glands.
Handling customers and answering the phones.
Helping to fill out and file all client paper work.
Being able to speak to veterinary offices in order to obtain vaccination records.
Skills Used
Knowledge of dogs' behavior.
Communication, with the pet parents and other coworkers.
Leadership, taking charge when necessary and being able to work with or without supervisor present.
Quick thinking, to break up altercations or get the dogs to do something they may not want to.
Time management, making sure all duties are completed in a timely manner.
Customer service, being able to let pet parents know that their pet will be safe and well taken care of .
Shift Supervisor/Training Specialist
Panera Bread - Westlake Village, CA February 2014-January 2016
Knowledge of opening and closing procedures of the cafe
Responsible for making sure the deposit is balanced before and after each shift
Making sure all associates know their duties for the shift.
Being a role model and a leader for my associates.
Providing excellent guest service.
Learning new computer programs for training purposes.
Making sure associates are trained well, and cross training.
Conducting interviews with potential candidates.
Handling all new hire paperwork
Skills Used
Leadership skills, having to lead a group of associates ranging in age from younger to me than older to me. And do so in a way that everyone is treated equally and the environment is not hostile.
Communication skills, whether speaking to my associates, guests in person, guests over the phone, and making sure to be clear, concise, and polite.
Customer service skills, handling guest complaints, making sure their needs are met, always being friendly.
Knowledge of using a multi-line telephone, whether it is guests making phone in orders or people looking to place a catering order.
Prioritizing, during peak hours, making sure to judge quickly where to jump in first, and in my training specialist duties, who needs to be trained where and when.
Decision making, being able to make decisions that are correct and in a timely manner.
Being able to be an open communication link between associates and our General Manager.
Making sure to meet the needs of my associates and being able to help them if they want to learn new things.
Cash handling skills, mathematical skills, being able to measure correctly using scales(for food preparation purposes).
Ability to work well under pressure and high stress situations.
Time management, be able to find time to run my shift properly and set time aside to handle my training duties.
Education
Veterinary Technology
Penn Foster
2012 to 2016
Theatre
Santa Susana High School - Simi Valley, CA
2008 to 2012
Skills
Microsoft Word (5 years), Microsoft Excel (1 year), Microsoft Powerpoint (5 years), Cash Handling (3 years), Cashier (3 years), Cash Register (3 years), Management Experience (1 year), Training & Development (Less than 1 year), Retail (3 years), Food Handling (2 years), Telephone Etiquette (4 years), Telephone Skills (4 years), Time Management (6 years), Pet CPR and First Aid (2 years)
Certifications/Licenses
First Aid and CPR for Pets
References
Professional
Valeri Stallings ------------
Merete Oeidne ------------
Personal References
Ryeder Hennesey ------------
Amber Ray ------------