Kiley Miller Resume
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Location: Houston, TX, USA
School: Community College of the Air Force
Major: Healthcare Administration

Kiley Miller Resume

Kiley L. Miller
8826 Debbie Terrace Drive ​ Cypress, Texas 77433 ​------------
A challenging and interesting position, offering both an opportunity to make significant contributions utilizing my experience, knowledge, outgoing personality and continuous personal growth.
The Menninger Clinic ​12/15-9/16 Administrative Coordinator-Outpatient Services
• Orchestrated The Menninger Clinic’s five-day Comprehensive Outpatient Assessments. Key responsibilities consist of: scheduling the assessments and gathering all demographic and background information, requesting prior mental health records from other facilities, preparing charts prior to the patient’s assessment start date, greeting patient upon arrival and being available at all times to answer any questions and assist with any patient needs, provided welcome tour of facility and a welcome packet with all pertinent information for the patient, scheduled all outside appointments for the patient to include, MRI, blood work, physical, prepared all psychological testing for the patient if needed, prepared patient’s Executive Summary report with diagnosis and recommendations for treatment on the final day of the assessment, worked alongside Psychiatrist, Psychologist, Pharmacist, Social Workers, Nurses to assist with any administrative duties that needed to be completed, answered the Outpatient Services main phone line and scheduled all individual appointments with clinicians.
United Healthcare ​07/14-12/15 Service Coordinator Assistant
• Major responsibilities include: calling Medicare members to ensure provider services are in place, confirming that durable medical equipment was received by member, assisting nurses with their patient’s needs, updating member’s electronic medical record with current information, meds, and diagnosis. Updating the Nurse Line from the night previous to get patient’s concerns to their nurse as soon as possible.
United States Air Force ​ ​ ​ ​ ​ ​ ​ ​ ​ 07/11-07/13
Health Services Management
• Worked inside Family Practice – Major responsibilities comprise: checking patients vitals,
immunizations, lab, recording patient medical history, scheduling and cancelling appointments, making doctor scheduling templates, patient advocate situations where the patient was unhappy with care received
United States Air Force 07/09-07/11

Health Services Management
• Outpatient/Inpatient Medical Records – Major responsibilities covering the duties of: filing medical
documentation into correct area of medical record, research medical history, creating medical records, medical records retirement
United States Air Force 07/07-07/09

Health Services Management
• Tricare Enrollment and Marketing – Major responsibilities encompass: marketing for Tricare medical

insurance, briefing about Tricare medical insurance, billing medical insurance, making sure patients were eligible for Tricare health insurance
Summary of Experience:
• Obtained my Associates in Health Services Management through the CCAF (Community College of the Air Force) • Awarded Achievement Medal from the Air Force for outstanding performance during Real World mass casualty
• Expert with Microsoft Office Tools
• Proficient Electronic Medical Record experience
• Experienced with Air Force Aeromedical Evacuations: patient movement by plane or helicopter