Kiara Martin Resume
KIARA MARTIN
UX Designer
------------ ------------ ------------ ------------/in/kiara-martin
EDUCATION
Designlab UX Academy
User Experience Certificate May 2018 - March 2019
Lake Superior State University
B.S. Computer Networking w/ a concentration in Web Development August 2008 - April 2013
SKILLS
Sketching
Low to High-Fidelity Wireframing User Personas
Storyboarding
User Research
Usability Testing
UI Design
Interaction Design
Responsive Web Design Prototyping
HTML & CSS
TOOLS
Sketch Photoshop Illustrator InVision
UXPin Microsoft Office
PROJECTS
Google Aria • Designlab Project 8 weeks
• Designed and prototyped a mobile app to help monitor and manage diabetes
• Conducted research, user interviews, created user persona, sitemap, low-
fidelity, high-fidelity wireframes
• Created branding that included a style guide, UI Kit, and logo
Spotify • Designlab Project 4 weeks
• Designed and prototyped a new social feature for Spotify: collaborative playlist called Spotify Player
• Conducted user interviews to understand music listening, sharing, and patterns
• Created user and task flows to integrate into existing design
Paws for a Cause • Designlab Project 4 weeks
• Designed and prototyped a responsive website for animal shelters
• Developed information architecture and interaction design
• Created branding that included a style guide, UI Kit, and logo
Kaus • Designlab Project 4 weeks
• Designed and prototyped a responsive website for an insurance agency
• Developed information architecture and interaction design
• Created branding that included a style guide, UI Kit, and logo
WORK EXPERIENCE
Implementation Consultant • Tyler Technologies
• Provide services such as consultation, software readiness, and education to
clients on Tyler software products
• Educate users on software functionality as well as data entry, system
administration, and user security
• Deploy updates and fixes to agencies handed off from the compliance
development team
• Act as a liaison for support and the compliance development team
Software Analyst • Tyler Technologies Sept 2018 - Feb 2019 • Decreased compliance backlog case count from 100 down to 40
• Developed a growing educational OneNote for the Records team
• Addressed and resolved complex issues for Tyler clients and employees • Trained new staff for Records Management Team
Application Specialist • Tyler Technologies Apr 2014 - Sept 2018
• Provided high-quality phone and email support of New World’s software
applications
• Performed extensive troubleshooting of key software and hardware
components to closure
• Replicated complex customer issues
• Trained customers in system operation and software functionality
Feb 2019 - Present
KIARA MARTIN
UX Designer
------------ ------------ ------------ ------------/in/kiara-martin
EDUCATION
Designlab UX Academy
User Experience Certificate May 2018 - March 2019
Lake Superior State University
B.S. Computer Networking w/ a concentration in Web Development August 2008 - April 2013
SKILLS
Sketching
Low to High-Fidelity Wireframing User Personas
Storyboarding
User Research
Usability Testing
UI Design
Interaction Design
Responsive Web Design Prototyping
HTML & CSS
TOOLS
Sketch Photoshop Illustrator InVision
UXPin Microsoft Office
PROJECTS
Google Aria • Designlab Project 8 weeks
• Designed and prototyped a mobile app to help monitor and manage diabetes
• Conducted research, user interviews, created user persona, sitemap, low-
fidelity, high-fidelity wireframes
• Created branding that included a style guide, UI Kit, and logo
Spotify • Designlab Project 4 weeks
• Designed and prototyped a new social feature for Spotify: collaborative playlist called Spotify Player
• Conducted user interviews to understand music listening, sharing, and patterns
• Created user and task flows to integrate into existing design
Paws for a Cause • Designlab Project 4 weeks
• Designed and prototyped a responsive website for animal shelters
• Developed information architecture and interaction design
• Created branding that included a style guide, UI Kit, and logo
Kaus • Designlab Project 4 weeks
• Designed and prototyped a responsive website for an insurance agency
• Developed information architecture and interaction design
• Created branding that included a style guide, UI Kit, and logo
WORK EXPERIENCE
Implementation Consultant • Tyler Technologies
• Provide services such as consultation, software readiness, and education to
clients on Tyler software products
• Educate users on software functionality as well as data entry, system
administration, and user security
• Deploy updates and fixes to agencies handed off from the compliance
development team
• Act as a liaison for support and the compliance development team
Software Analyst • Tyler Technologies Sept 2018 - Feb 2019 • Decreased compliance backlog case count from 100 down to 40
• Developed a growing educational OneNote for the Records team
• Addressed and resolved complex issues for Tyler clients and employees • Trained new staff for Records Management Team
Application Specialist • Tyler Technologies Apr 2014 - Sept 2018
• Provided high-quality phone and email support of New World’s software
applications
• Performed extensive troubleshooting of key software and hardware
components to closure
• Replicated complex customer issues
• Trained customers in system operation and software functionality
Feb 2019 - Present