Kiana’s resume
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Location: Houston, TX, USA
University: Texas southern uni
Major: Business

Kiana’s resume

KIANA MITCHELL
16118 DUSTY PATH LANE
CYPRESS, TEXAS 77429
xxx-xxx-xxxx (Cell)
E-MAIL: xxx-xxx-xxxx

EXPERIENCE:

August 2014- Currently Buffalo Wild Wings (Server/Waitress/Hostess)

Responsible for training new waiters and floor staff on guest service expectations, safety procedures, proper food handling and restaurant protocols. Monitor dining room to ensure great guest experiences. Work with individual servers to improve service and performance. Answer customer inquiries and resolve issues promptly. Deliver exceptional, friendly and fast service. Answer questions about menu selections and make recommendations when requested. Accurately record order and partner with team members to serve food and beverages that exceed guests’ expectations. Effectively communicate with kitchen staff regarding customer allergies, dietary needs and other special requests. Regularly check on guests to ensure satisfaction with each food course and beverages. Consistently adhere to quality expectations and standards and routinely clean tables, table settings, carpets, counters, floors and other needed areas. Available to assist team members at any time to increase and exceed guests’ expectations and upon requests always available when staff is low and would open and close the store occasionally.

October 2017 - 2019 Club Onyx
(Waitstaff and bartender)


EDUCATION:

August 2014 - Texas Southern University
Expectant graduation Obtaining Bachelor of Business

HOUSTON, TX

REFERENCES: Available Upon Request

Resume