Ki-Aura Frazier-Lancaster IT
no image
Location: Washington D.C., DC, USA
University: District of Columbia
Major: Electrical Engineering and Computer Science

Ki-Aura Frazier-Lancaster IT

Ki-Aura Frazier-Lancaster
Washington, DC | xxx-xxx-xxxx | xxx-xxx-xxxx

Education/Skills
Bachelor's of Science, Electrical Engineering & Computer Science – University of the District of Columbia 60 Credits Completed
Certifications
Cisco certified Networking Professional (CCNA-CCNP) Certification (7/1/2008)
Level 5 Certified FileMaker Pro 5.0/Access Database Manager (06/25/2009)
Microsoft Office Suite 2010 (06/25/2009) (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Microsoft Outlook, Microsoft Publisher, Microsoft Access)
QuickBooks Accounting/Bookkeeping software (06/25/2009)
A+ Hardware-Software Troubleshooting and Repair (PC – Linux) (06/2018)
Network+ (11/2018)
Security+ (02/2019)

AlphaBEST via District of Columbia Public School System
Before & After Care Lead Teacher 2019
*Research and develop lesson plans for ages 3-5 in subjects of sign language, music, math, reading
*Create outlined lesson plan & visual references based on subject matter and submit to Site Director
*Instruct class of 25 students 5 hours per day; 2 hours before school & 3 hours after school

IT Robert Half International
IT Help Desk Specialist & Hardware/Software Repair 2017-2019
*Network architecture development & support (Network and Connectivity set-up and repair for WLAN, LAN support)
*Troubleshooting of personal computer hardware and software for Windows and Linux based computers
*Install and repair OS, software upgrades, virus protection and data recovery as well as physical hardware replacements and repairs

Global Empowering Consulting, LLC via Maryland Public School System
Adult Education Trainer 2016-2017
* Facilitate A/V equipment set up for educational courses
* Develop lesson plan~ research subject matter (MS OFFICE, Social Media promotion & self-advertising, adult computer literacy, APP development, website development)
* Create outlined notes & visual references based on subject matter and dispute to class
* Plan and draft presentation in PowerPoint & present to class with interactive options (YouTube videos, Macros demonstrations, Script demonstrations)

McDougal International via Maryland Public School System
Aftercare Assistant 2015-2016
*Research and develop lesson plans for ages 9-14 in subjects of health, physics, robotics, earth science & engineering
*Create outlined notes & visual references based on subject matter and distribute to class
*Facilitate class of 10 students 3 hours per day after school
*Tutor in subjects of 6-8th grade MATH, including physics, & ENGLISH

Government Contractor
Executive Administrative Assistant 2014-2016
* Facilitate catering and A/V equipment set up for executive meetings
* Provide administrative and business support to upper management staff and support other members of the executive management team
* Manage accounts payable and receivable, prepared bank deposits, ordered office inventory, and maintained equipment and technology
* Improve office efficiency by updating archival systems and digitally archive legacy files
* Maintain minutes for meetings and distribute to office staff
* Maintain CEO's calendar -- plan and schedule meetings, teleconferences and travel

Department of the Interior - National Park Service National Capital Region
E-Governance Contractor 2013
* Converted Contracts Management physical filing system by implementing records storage system based on Service-Wide Record Schedule (SRS), and organization requirements
* Conducted records management audits & training on properly maintained contracting records & archiving using FAR standards, Director's Orders #11D and the SRS (Service Wide Records Schedule) provided by
* Brought 3 year backlog of the Contractor Performance Assessment Reporting System (CPARS) current to comply with federal vendor review requirements
* (Database Administrator) for vendor oversight database system CPARS (Contractor Performance Assessment Reports System), ACASS & CCASS by connecting and working with NPS Vendors, Federal Sub-Contractors, Contractors and Contract Officer (KO) in several Offices in the region

Manpower - OfficeTeam
IT Help Desk Specialist & Hardware/Software Repair 2009-2015
*Used of the command line to edit administrative settings on the network
*Network architecture development & support (Network and Connectivity set-up and repair for WLAN, LAN support)
*Researched, drafted & edited technical documentation (drafting and editing proposals, drafting technical manuals, editing contract documents)
*Troubleshooting of personal computer hardware and software for Windows and Linux based computers
*Install and repair OS, software upgrades, virus protection and data recovery as well as physical hardware replacements and repairs

Network+, student, engineer