Khadijah's Resume
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Khadijah's Resume

QUALIFICATIONS

Managed and mentored a team of 25 student employees
Experience developing reports and organizing data using Microsoft Excel and other database software
Strong and confident writer with experience using Microsoft Word to perform proofreading and editing written work
Skilled in updating and managing social media platforms such as Facebook, Instagram, and Twitter


2+ years of clerical and administrative experience working in various office settings
Detail oriented and punctual
Responsible, dependable, and a natural problem solver
Ability to work independently with little supervision
Quick and engaged with learning new skills to achieve personal and organizational goals


EDUCATION
Master’s of Public Policy | May 2020 | University of New Mexico – Albuquerque, NM
Concentration: Health Policy
Bachelor’s of Arts | December 2017 | University of New Mexico – Albuquerque, NM
Double Major: Pre-Law Philosophy and Criminology
Certificate | December 2017 | University of New Mexico – Albuquerque, NM
Concentration: Peace and Global Justice
HONORS & AWARDS
College Reading & Learning Association (CRLA) Certified Writing Tutor – Level II | MAY 2016
Attended and completed more than 10 months of tutoring trainings to learn and apply effective tutoring skills when working with diverse students with a wide range of knowledge, experiences, and situations.
1st Place Winner of UNM African American Student Services Research Symposium | FEBRUARY 2015
Conducted and presented scholarly research to a group of students, professors, and staff. The research critically assessed the news coverage of the “Black Lives Matter” movement, and whether it perpetuates social inequality and negative stereotypes, or if the news media aids in solving such issues rooted in social inequality.
Dr. Martin Luther King Jr. Multicultural Council Scholarship Recipient | MAY 2014
Wrote a competitive essay about how Dr. Martin Luther King Jr. has influenced my academic goal to combat social inequities in effort to attain a $1,000 scholarship award to fund my education during my first year of college.
SKILLS & ABILITIES
Communication and relationship building
Mentored and supervised a team of 25 online tutors from a variety of academic disciplines to promote effective tutoring interactions with undergraduate students.
Spoke to large groups of students to provide information about free campus resources available to them.
Hosted community outreach events at UNM job fairs to recruit student employees for CAPS.
Provided academic guidance to undergraduate and high school students seeking assistance with class assignments, career readiness, and navigating the university.
problem solving and working independently
Performed due diligence research to locate and contact families of deceased Bernalillo County residents required by New Mexico Statutes.
Created reports and organizational documents using Microsoft Excel, Microsoft Word, and a specialized Bernalillo County database to present at meetings with the Deputy County Manager.
Effectively solved logistical problems related to concerns of online tutors and students regarding the online tutoring platform in accordance with university policies and procedures.
Protecting and maintaining confidential student data for the purposes of justifying continued program funding by the university.
Actively corresponding with students’ and instructors’ emails to meet deadlines in an effective and thorough manner under little supervision.
Strategic planning and Flexible multitasking
Assisted with planning a public Bernalillo County burial ceremony for more than 80 deceased county residents, which included authoring an original quote dedicated to the deceased and the community
Effective and comfortable working in a fast-paced, dynamic work environment and can stay focused on the overall goals of the organization
Wrote and completed appointed assignments on strict deadlines for local and national publications online and in print.
Collaborating with groups of co-workers to brainstorm ideas regarding the improvement and functionality of a larger organization.
EMPLOYMENT HISTORY
intern, bernalillo county unclaimed/indigent cremation program | June 2017 – february 2018

Maintained data entry to organize critical and confidential records for multiple individual cases.
Performed due diligence research to locate and contact families of deceased Bernalillo County residents required by New Mexico Statutes.
Created reports and organizational documents using Microsoft Excel, Microsoft Word, and a specialized Bernalillo County database.
Assisted with planning an annual public burial ceremony for county residents.


student manager, unm center for academic program support (CAPS) | may 2017 – december 2017

Mentored and supervised a team of 25 online tutors from a variety of academic disciplines to promote effective tutoring interactions with undergraduate students.
Developed and presented trainings to prepare online tutors to work professionally and effectively with student users.
Organized and prepared reports containing tutor interaction data for statistical reports required by UNM to justify resource and fund allocation.
Effectively solved logistical problems related to concerns of online tutors and students regarding the online tutoring platform.


WRITING TUTOR, UNM CENTER FOR ACADEMIC PROGRAM SUPPORT (CAPS) | JULY 2016 – MAY 2017

Collaborated with undergraduate students to help them improve writing assignments.
Practiced interpersonal and professional communication to instruct specific concepts to strengthen students’ writing skills
Provided writing support beyond editing and proofreading for online English courses at UNM.
Offered academic support to students from diverse backgrounds, including non-traditional students and students learning English as a second language.


RESOURCE REP, CENTER FOR ACADEMIC PROGRAM SUPPORT (CAPS) | AUGUST 2015 – JULY 2016

Provided customer service by guiding student users and community members towards access to resources and services that best suited their needs.
Protected and maintained confidential student data on a secure computer system.
Hosted outreach events to recruit students to utilize CAPS services and apply for student employment with CAPS.
Wrote and designed social media posts for publication on the organization’s Facebook, Twitter, YouTube and official websites.


FREELANCE REPORTER FOR CULTURE, NEW MEXICO DAILY LOBO NEWSPAPER | FEBRUARY 2015 – JULY 2015

Conducted interviews with local community members and UNM students to seek out applicable information to produce news stories
Wrote and completed appointed assignments on strict deadlines for local publication online and in print.