Kayla Headen
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EXPERIENCE:
NOVEMBER 2015 – AUGUST 2016
AFTER SCHOOL TEACHER, ALPHABEST EDUCATION
Keeping safety and a positive learning environment the top priority for children, I followed lesson plans, recorded time-in/time-out sheets and facilitated group activities for children ages 5-11. Proficient with EZ Child Track.
AUGUST 2016 – APRIL 2017
OFFICE ASSISTANT, UNIVERSITY OF NORTH TEXAS- CHILDHOOD DEVELOPMENT LAB
In addition to general front desk tasks, I submitted employee background checks, handled record keeping of current and former students, and aided in a physical move and reorganization of staff and student files. Proficient with Microsoft Office.
APRIL 2017 – JANUARY 2018
OFFICE ASSISTANT, UNIVERSITY OF NORTH TEXAS- OFFICE OF THE REGISTRAR: RECORDS
Maintaining a friendly disposition at the front desk, I handled incoming calls on multiple lines, directed internal call traffic to proper departments and personnel, and answered guest questions in accordance to University policy and procedures. Proficient with general office assistant duties, and Skype Business.
JANUARY 2018 – JULY 2018
ONBOARDING & ACCOUNT MANAGEMENT, ROCKSOLID LLC
Working closely with leads of other departments, I maintained timelines of multiple account schedules, presented high level reporting of predicted sales, collected and analyzed prior sales data, and handled customer service issues. Proficient with Google Suite and familiar with Salesforce.
JULY 2018 – FEBRUARY 2019
PROGRAM DIRECTOR, ALPHABEST EDUCATION
In this role I scheduled daily, weekly and monthly activity plans for a program of 65 children ages 5-11. I was required to communicate effectively with parents over behavior issues and/or concerns, manage a staff of 4, while always maintaining current Texas Licensing and Standards.
EDUCATION:
BACHELOR OF SCIENCE, UNIVERSITY OF NORTH TEXAS- DECEMBER 2017
Degree in Human Development & Family Science, Concentration in Lifespan Development, Minor in Social Sciences. Graduating GPA: 3.6.
INTERNSHIP & VOLUNTEER WORK:
- WOMAN 2 WOMAN, DENTON, TEXAS – AUGUST-DECEMBER 2017
Under instruction from the Director and head RN, I re-designed and re-organized the extremely outdated volunteer manual. Using Piktochart, Microsoft Word, and other editing tools, I was able to provide a finished product that will help the clinic for years to come. While interning, I attended monthly Denton County Human Trafficking Coalition meetings.
- THE SAMARITAN INN, MCKINNEY, TEXAS – AUGUST 2015
Volunteer tutor and childcare worker.
- HEART TO HEART HOSPICE, CARROLLTON, TEXAS – AUGUST 2017
Volunteer patient companion.
- CREATIVE ARTS CAMP, PLANO, TEXAS – JULY 2011-2013
Volunteer teacher and visual arts designer.
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EXPERIENCE:
NOVEMBER 2015 – AUGUST 2016
AFTER SCHOOL TEACHER, ALPHABEST EDUCATION
Keeping safety and a positive learning environment the top priority for children, I followed lesson plans, recorded time-in/time-out sheets and facilitated group activities for children ages 5-11. Proficient with EZ Child Track.
AUGUST 2016 – APRIL 2017
OFFICE ASSISTANT, UNIVERSITY OF NORTH TEXAS- CHILDHOOD DEVELOPMENT LAB
In addition to general front desk tasks, I submitted employee background checks, handled record keeping of current and former students, and aided in a physical move and reorganization of staff and student files. Proficient with Microsoft Office.
APRIL 2017 – JANUARY 2018
OFFICE ASSISTANT, UNIVERSITY OF NORTH TEXAS- OFFICE OF THE REGISTRAR: RECORDS
Maintaining a friendly disposition at the front desk, I handled incoming calls on multiple lines, directed internal call traffic to proper departments and personnel, and answered guest questions in accordance to University policy and procedures. Proficient with general office assistant duties, and Skype Business.
JANUARY 2018 – JULY 2018
ONBOARDING & ACCOUNT MANAGEMENT, ROCKSOLID LLC
Working closely with leads of other departments, I maintained timelines of multiple account schedules, presented high level reporting of predicted sales, collected and analyzed prior sales data, and handled customer service issues. Proficient with Google Suite and familiar with Salesforce.
JULY 2018 – FEBRUARY 2019
PROGRAM DIRECTOR, ALPHABEST EDUCATION
In this role I scheduled daily, weekly and monthly activity plans for a program of 65 children ages 5-11. I was required to communicate effectively with parents over behavior issues and/or concerns, manage a staff of 4, while always maintaining current Texas Licensing and Standards.
EDUCATION:
BACHELOR OF SCIENCE, UNIVERSITY OF NORTH TEXAS- DECEMBER 2017
Degree in Human Development & Family Science, Concentration in Lifespan Development, Minor in Social Sciences. Graduating GPA: 3.6.
INTERNSHIP & VOLUNTEER WORK:
- WOMAN 2 WOMAN, DENTON, TEXAS – AUGUST-DECEMBER 2017
Under instruction from the Director and head RN, I re-designed and re-organized the extremely outdated volunteer manual. Using Piktochart, Microsoft Word, and other editing tools, I was able to provide a finished product that will help the clinic for years to come. While interning, I attended monthly Denton County Human Trafficking Coalition meetings.
- THE SAMARITAN INN, MCKINNEY, TEXAS – AUGUST 2015
Volunteer tutor and childcare worker.
- HEART TO HEART HOSPICE, CARROLLTON, TEXAS – AUGUST 2017
Volunteer patient companion.
- CREATIVE ARTS CAMP, PLANO, TEXAS – JULY 2011-2013
Volunteer teacher and visual arts designer.