Kawada Reese
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Kawada Reese

Kawada Reese
1416 Sherborn Ct. South Minooka, IL 60447 |------------ | ------------

Objective Knowledgeable health care management professional with over 18 years of management and customer service experience, seeking to apply strong administrative and budgeting skills in an advanced administrative position with a respectable organization.

Education HEALTH INFORMATION TECHNOLOGY A.A.S, NORTHWESTERN BUSINESS
COLLEGE- 06/2000
Skills & Abilities · Medical Terminology and Coding · Microsoft Office · Time Management (Staff Scheduling) · Create and implement office protocols · Evaluate and perform staff reviews · Execute Legal Depositions for Physicians
· Epic, Op Time, HubMan, Telebox Management · ADP time management system, DMP Medical Reporting System · Mentoring and Employee Development · Knowledge of OSHA, HIPPA, Nurse Practice Act · Knowledge of Employment Legislation · Manage and monitor IC business manager phone system

Experience PRACTICE OPERATIONS SUPERVISOR, DUPAGE MEDICAL GROUP- NAPERVILLE, IL 2006 - PRESENT
Planning: Participates in planning discussions with input into goals for the Practice. Focused more on schedules of staff and physicians ensuring resources are available to meet anticipated daily workloads. ? Controlling: Responsible for assessing work against expected outcomes: productivity, quality, timeliness. Tracks and trends work outcomes. Recommends improvements in work processes. ? Human Resources: Hires, orients, and trains staff. Conducts performance appraisals, coaches and disciplines staff. Ensures work expectations, DMG and Practice policies are communicated, and responsibilities are understood. Seeks guidance and support from Practice Manager in managing staff. ? Patient Satisfaction: Responds to patient complaints and works to resolve them. ? DMG Activities: Member of the Management Team, representing their Practice to other DMG management associates. Participates in Ad Hoc or Standing Committees. Representative of DMG in the community at large.

CHART ANALYST, LOYOLA UNIVERSITY MEDICAL CENTER-MAYWOOD, IL 2000-2006 ? Analysis/Reanalysis of charts
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? Work Problem lists ? Filing TDO (charts & papers) ? EMR Charts ? Assembly of New Charts ? Purging/Merge Prenatal Charts w/outpatient Charts ? Complete Death Certificates ? Release of bodies

References Available Upon Request