Katrina Pavao
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Katrina Pavao

Katrina Z Pavao
Administrative/Personal Assistant
Address: Brooklyn, NY, 11213| E-mail: ------------

Education:
Masters of Fine Arts: Musical Theatre The Boston Conservatory - Boston, MA
Bachelor of Arts: Theatre Arts Providence College - Providence, RI

Work History:
Front Desk Supervisor, Barre3, Brookline, MA Aug. 2019 – Aug. 2020
•Created lasting relationships with clients and drove studio revenue through selling memberships, class packages, and retail.
•Collaborated with managers to become paperless and transfer documents into MindBody program and app.
•Trained new staff on correct procedures, compliance requirements and performance strategies.

Administrative Assistant, Boston Conservatory, Boston, MA Aug. 2019-March 2020
•Managed phones, calendars, meetings and travel arrangements for heads of department.
•Monitored advancements in social media and technology working with marketing teams to adopt new platforms and facilitate integration into marketing plans.
•Assisted various projects such as Admissions Audition prep in many locations across U.S. on tight budgets resulting in smooth and timely transitions for academic and admissions departments within academic year.
•Worked on clerical duties including proofreading, minutes, and space reservation.

Office As. Lead Worker, Providence College, Providence, RI March 2013-May 2016
•Maintained and managed digital and paper records, calendars, contacts, listings, and department phone calls.
•Streamlined processing procedures for various financial and employee documents to improve traceability and worked directly with financial department by creating invoices and tracking and recording expenses.
•Delivered clerical support by keeping team well informed of upcoming commitments and responsibilities and follow up as necessary.

Skills:
Microsoft Office: Word, Excel, Outlook; Google Suite; Photoshop; Processing invoices and bill payments.