Katherine Ninh Resume
Medical Volunteer, International Volunteer HQ, Ho Chi Minh City, Vietnam
Developed cultural competency regarding the Vietnamese healthcare system through participation in local techniques of medication administration, physical therapy, and acupuncture.
Supported special needs child care with rehabilitation exercises, therapeutic treatments, and feeding.
Research Assistant, Kid Science Labs, San Diego, CA (1/2019-3/2019)
Conducted developmental and social psychology studies with children ages 5-12 at Birch Aquarium.
Collected scientific literature regarding virtue signaling, social norms, and children psychology under the supervision of UC San Diego professor Gail Heyman.
Customer Service Representative, UCSD Bookstore, San Diego, CA
Facilitated customer service department with in-store conflict resolution, credit card and cash transactions, merchandise returns, and inventory audit.
Trained new employees with register operation, balance cash register, and process shift change.
Demonstrated product knowledge with customers on a daily basis.
Mentor, Global Ambassador Program, San Diego, CA (6/2016-12/2016)
Accustomed incoming international students to American culture and norms.
Advised on class curriculum and regulations regarding UC San Diego academics.
Composed and distributed weekly emails to enhance communication and relationship building with international students.
Math and Writing Tutor, San Diego, CA (7/2015-1/2016)
Coached sixth-grade students for the ISEE, the Independent School Entrance Exam, through timed practice tests, worksheets, and lessons on writing, math, reading and time management.
Collaborated with parents to create a better and implementable study plan for the students.
Encouraged setting short-term and long-term goals for personal improvement.
Front Desk Agent, Advanced Eye and Laser Center of California, San Diego, CA (6/2014-8/2014)
Assisted front office with administrative work such as scheduling appointments, check-in patients, and verifying insurance information.
Managed accounts payable, billed medical procedure invoices to insurance companies.
Negotiated with insurance companies to resolve patient billing challenges.
Performed data entry that included patient information into a medical database and file patient records.
Teaching Assistant, Design 1, UCSD, San Diego, CA (4/2017-6/2017)
Educated students on applying human centered design principles to a project based curriculum.
Coordinated course curriculum with the professor and other teaching assistants.
Instructed weekly discussions with 30 students at a time.
President, Marshall College Activities Committee, UCSD, San Diego, CA
Managed and orchestrated major social events for Marshall College students.
Spearheaded standing weekly meetings with committee members to set goals, analyze budget, and delegate event duties.
Negotiated with catering, entertainment, and venue companies for large scale events.