Karla's GIS Resume
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Karla's GIS Resume

I will be a graduate of the Cypress Geographic Information Systems Certificate Program in June 2020. After graduating UC Santa Cruz in 2015 with a bachelor of science degree in Earth Sciences, I pursued an education in geographic information systems. I worked full time right after college and continue today working as a full time PetSmart manager.

Work Experience

CUSTOMER ENGAGEMENT LEADER, PETSMART; LONG BEACH, CA — 2017-PRESENT
I set the standard for customer engagement in our stores. I motivate manage the team to
ensure our pets and pet parents have a positive and personal experience. I lead a team of
retail and pet care associates who ensure the store is a safe and clean as well as keep
exceptional customer experience as a top priority with an extensive knowledge of pet
solutions.

ASSOCIATE LEAD, PETSMART; HUNTINGTON BEACH, CA — 2016-2017
PET CARE SPECIALIST, PETSMART; HUNTINGTON BEACH, CA — 2015
RECEPTIONIST, SUNSHINE VILLA ASSISTED LIVING FACILITY; SANTA CRUZ, CA — 2014-2015
ASSOCIATE LEAD, COWELL DINING HALL; SANTA CRUZ, CA — 2013-2014
WORKER, COWELL DINING HALL; SANTA CRUZ, CA — 2012-2013

Education

-Cypress College, Cypress, California — Geographic Information Systems Certificate 2020
-University of California, Santa Cruz, Santa Cruz, California — Earth Science B.S. 2015

Skills

I am skilled in using current versions of ArcMap and ArcPro for spatial data manipulation and presentation. I have an education in geography, geology, biology, and statistics. I am familiar with AutoCAD software and practiced in geologic mapping and scientific writing. I am also customer service oriented with managerial skills and conversational Spanish skills.

References

Eric Bladh (Geography Lecturer) - ------------
Armando Mendoza (Geog. Department Chair, Lecturer) - ------------
Ian Boles (Geography Lecturer) - ------------
Matthew Zylstra (Field Instructor, Lecturer) - ------------
Hilde Schwartz (Senior Geology Lecturer) - ------------