Karent
Karent Correa
Edgewater, CO | ------------ | ------------
SUMMARY
A bilingual Epic EMR credentialed trainer with over 4 years of training and implementation experience across multiple health systems and medical specialties. Additionally, over ten years of customer service and retail management experience.
EXPERIENCE
Credentialed Epic Training | Inpatient Orders Trainer, Cupid, Radiant
Centura Health, Denver, CO, July 2016 – Present
• Leads classroom training for physicians and advance practice providers on the Orders, Cupid and Radiant modules.
• Provides at the elbow support during and problem resolution during go-lives and upgrades.
• Creates Quick Tip Guides to assist with training and to help users after Go-Live support is complete.
• Works directly with Hospital CMO to resolve any patient safety issues within EPIC.
• Providers after hours remote support for all urgent and emergent issues.
• Utilize HP Service Manger to track and resolve end user tickets.
• Creates new user accounts in Active Directory for EpicCare Link.
Credentialed Epic Cadence Trainer
Denver Health, Denver, CO, December 2015 – May 2016
• Lead classroom and one on one training of the Epic Cadence module to Management and Front desk staff.
• Created Quick Tip Guides to assist with training and to help users after Go-Live support is complete.
• Created assessments for end-users to ensure their competency within EPIC.
• Provided onsite at the elbow go-live support and problem resolution for users.
Billing Associate
Clínica Tepeyac, Denver, CO, June 2012 - December 2015
• Prepared all claims within eClinicalWorks including claim creation, scrubbing and submission to the clearing house.
• Posted Insurance and Patient payments to patient accounts.
• Created all patient statements via Cognos reporting software.
• Maintained provider schedules within the Practice Management module.
Development Associate
Clínica Tepeyac, Denver, CO, June 2012 - December 2015
• Completed all administrative tasks for leadership within the organization.
• Educated the community on the services provided by Clinica Tepeyac.
• Processed all grants and donations made to the organization and maintained donor files.
• Managed the planning of all large annual fundraising events.
• Created invoices, acknowledgment letters, annual reports, and newsletters.
• Prepared board packets, attended board meetings, and created meeting minutes.
• Translated forms, memoranda, and video interviews.
• Scheduled meetings and managed schedules.
Assistant Manager
Empire Wireless, Denver, CO, February 2009—May 2012
• Produced monthly and daily sales goals for employees.
• Created Monthly Sales Reports by employee and by store.
• Audited transactions to ensure accuracy across multiple systems.
• Prepared payroll information using Teletracker.
• Onboarded and Trained new employees.
Sales Representative and Store Manager
All You Can Talk Partners, Denver, CO, May 2006—February 2009
• Managed employees’ schedules and sales goals.
• Managed store closings and ensured accuracy of deposits.
• Audited phone inventory.
• Assisted employees with customers’ questions.
Sales Representative/Fashion Expert
Express Denver, CO, May 2005-May 2006
• Assisted employees with customers’ question.
• Assisted customers with apparel selection.
• Trained new employees.
• Conducted meetings on new products, fittings and styles.
• Lead on credit card customer sign up.
Education:
Community College of Denver
Associate Degree in Accounting, 2010
Associate Degree in Business Administration, 2013
• Course work: Accounting Principles, Payroll Accounting, Business Management, Microsoft Office, and QuickBooks
• Elected to Honor Roll four times and Dean’s List four times
Volunteer work:
Centro San Juan Diego, 2014, translate at their legal night
American Friends Service Committee, 2012, helped with data entry, assisted with research and administrative tasks
Su Teatro, 2011—2013, volunteered as a cashier
Languages:
English – Fluent Written and Spoken
Spanish – Fluent Written and Spoken
Karent Correa
Edgewater, CO | ------------ | ------------
SUMMARY
A bilingual Epic EMR credentialed trainer with over 4 years of training and implementation experience across multiple health systems and medical specialties. Additionally, over ten years of customer service and retail management experience.
EXPERIENCE
Credentialed Epic Training | Inpatient Orders Trainer, Cupid, Radiant
Centura Health, Denver, CO, July 2016 – Present
• Leads classroom training for physicians and advance practice providers on the Orders, Cupid and Radiant modules.
• Provides at the elbow support during and problem resolution during go-lives and upgrades.
• Creates Quick Tip Guides to assist with training and to help users after Go-Live support is complete.
• Works directly with Hospital CMO to resolve any patient safety issues within EPIC.
• Providers after hours remote support for all urgent and emergent issues.
• Utilize HP Service Manger to track and resolve end user tickets.
• Creates new user accounts in Active Directory for EpicCare Link.
Credentialed Epic Cadence Trainer
Denver Health, Denver, CO, December 2015 – May 2016
• Lead classroom and one on one training of the Epic Cadence module to Management and Front desk staff.
• Created Quick Tip Guides to assist with training and to help users after Go-Live support is complete.
• Created assessments for end-users to ensure their competency within EPIC.
• Provided onsite at the elbow go-live support and problem resolution for users.
Billing Associate
Clínica Tepeyac, Denver, CO, June 2012 - December 2015
• Prepared all claims within eClinicalWorks including claim creation, scrubbing and submission to the clearing house.
• Posted Insurance and Patient payments to patient accounts.
• Created all patient statements via Cognos reporting software.
• Maintained provider schedules within the Practice Management module.
Development Associate
Clínica Tepeyac, Denver, CO, June 2012 - December 2015
• Completed all administrative tasks for leadership within the organization.
• Educated the community on the services provided by Clinica Tepeyac.
• Processed all grants and donations made to the organization and maintained donor files.
• Managed the planning of all large annual fundraising events.
• Created invoices, acknowledgment letters, annual reports, and newsletters.
• Prepared board packets, attended board meetings, and created meeting minutes.
• Translated forms, memoranda, and video interviews.
• Scheduled meetings and managed schedules.
Assistant Manager
Empire Wireless, Denver, CO, February 2009—May 2012
• Produced monthly and daily sales goals for employees.
• Created Monthly Sales Reports by employee and by store.
• Audited transactions to ensure accuracy across multiple systems.
• Prepared payroll information using Teletracker.
• Onboarded and Trained new employees.
Sales Representative and Store Manager
All You Can Talk Partners, Denver, CO, May 2006—February 2009
• Managed employees’ schedules and sales goals.
• Managed store closings and ensured accuracy of deposits.
• Audited phone inventory.
• Assisted employees with customers’ questions.
Sales Representative/Fashion Expert
Express Denver, CO, May 2005-May 2006
• Assisted employees with customers’ question.
• Assisted customers with apparel selection.
• Trained new employees.
• Conducted meetings on new products, fittings and styles.
• Lead on credit card customer sign up.
Education:
Community College of Denver
Associate Degree in Accounting, 2010
Associate Degree in Business Administration, 2013
• Course work: Accounting Principles, Payroll Accounting, Business Management, Microsoft Office, and QuickBooks
• Elected to Honor Roll four times and Dean’s List four times
Volunteer work:
Centro San Juan Diego, 2014, translate at their legal night
American Friends Service Committee, 2012, helped with data entry, assisted with research and administrative tasks
Su Teatro, 2011—2013, volunteered as a cashier
Languages:
English – Fluent Written and Spoken
Spanish – Fluent Written and Spoken