Kara Purcell
Kara Anne Purcell
513 E Broadway Ave Clifton Heights, PA 19018
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K------------
Education
World Instructor Training School, Personal Training (7/2018- 7/2020)
West Chester University of Pennsylvania, West Chester PA
Bachelors of Arts, Psychology, Class of 2014
Delaware County Community College, Media PA
Associate Degree, Behavioral Psychology, Class of 2011
Volunteer Work
PETCO- Volunteer Animal Care and Adoption (2/2014-8/2014)
Dogs on Deployment-Charity Car Wash (6/21/2014)
Katie Samson Lacrosse Festival- (4/26/2014)
Work Experience
KPFitness- Owner/Personal Trainer (6/2018- Current)
Train clients one on one, couple, groups, and online.
Bring my own equipment to each session.
Maintain peak physical condition to better serve and motivate clients.
Creatively advertise personal social media.
Construct each session to help modify exercises for maximum benefit and safety.
Educate clients about proper form to reduce injury.
Helped clients of all ages and fitness levels improve health and well being.
Coordinate the development of activities and initiatives to generate leads by networking the local area and maximizing the opportunities for sales.
Anytime Fitness- Personal Trainer/ Social Media Coordinator (7/2018- Current)
Arrive on time, prepared, and attentive for every fitness session.
Design each session to match the skill and learning levels of all participants.
Prepare teaching area for each session and return all equipment to storage at the end of class.
Administer fitness assessments including blood pressure, body measurements, and tread mill tests.
Clean and organize studio after each group fitness class.
Advertise on social media platforms.
Manage Social Media.
Gain leads, followers, and prospects through social media.
Call prospects and members about complementary sessions.
Ensure accurate administration of personal training, including the preparation of client's files, measurement traking, and workout programs.
It Works Global- Executive Independent Distributor (8/25/2014- current)
Coordinate creative and effective advertisement.
Company Oriented. Strive for an open environment within the business.
Time management.
Leadership skills.
Incorporate creative thinking to the company, displays, advertising, and marketing.
Manage Social Media accounts to establish and maintain presence.
Ability to think strategically, helping to develop and implement social media strategy for my business as a Whole.
Self discipline with time, activities, and daily schedule.
Organization with files, notes of trainings, customers, and distributors.
Plan events and team trainings.
Implement personal development skills for my business.
Fitness 19 (6/2018)- Personal training internship
Legendary Smile- Office Manager (7/2017- 3/2018)
Maintain office services.
Organize office operations.
Preparing payroll.
Controlling correspondence.
Designing filing systems.
Assigning and monitoring clerical functions.
Coordinate marketing.
Budget office expenses.
Arrange staff meetings.
Schedule patients appointments.
Perform billing and book keeping duties.
Answer incoming phone calls.
Manage claims and NEA.
Make sure claims are being paid.
Oversee collections.
Implement work policies for employees.
Dental Healthcare Associates- Customer Service Manager (11/2016 - 7/2017)
Assist patients with their needs.
Maintain account information.
Verify insurance information.
Schedule appointments accordingly with specific doctor and procedures.
Organize claims and send out electronically to insurance companies with appropriate attachments.
Answer phones and solve or tranfer to desired locations.
Correct claim errors and resubmit to insurance.
Manage patients financial accounts and process payments.
Fill prescriptions and dispense to patients.
Manage check out staff and make sure the process of each patient's finances is being handled correctly.
Handle the training process for new employees.
Reconcile all transactions at the end of each day and make sure we are staying balanced.
Companion Pets- Receptionist (11/2015- 5/2016)
Acknowledged and greeted patients/families upon arrival.
Scheduled and confirmed patients appointments on phone/email.
Dedicated time to improving reception area.
Responded and answered to high volume of phone calls/emails.
Coordinated with departments for consultant availability.
Handled cashier tasks.
Maintained a clean and sanitized waiting area.
Wrote letters/emails to clients using proper spelling, grammar, and punctuation.
Apria- Hospital Account Manager (4/20/2015- 11/2015)
Conducts daily sales calls to high potential case managers, doctors and other sales targets in assigned accounts as determined by Branch Manager and/or Market Leader.
Creates and maintains call plans to qualify new and maintain existing referrals to grow the business.
Enters call plan and outcomes into the “Sales Management System” (SMS).
Partners with the Branch Manager and/or Market Leader to review call plan to achieve strategic goals.
Takes and processes patient orders, collecting all documents required for billing based on company policy and forwarding orders to appropriate branch for delivery from on-site account facility.
Sets-up and delivers hospital in-services on products and services.
Effectively works and coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team.
Instructs patients on equipment use before hospital discharge.
Maintains the highest level of customer satisfaction by resolving and following up on customer concerns.
Partners with branch management and staff as well as other functional areas within the company to drive sales growth.
Communicates and explains Medicare guidelines around private insurance procedures, pricing information, and product information to referral sources.
Maintains accurate records on prospective and active accounts ensuring information is sent to suspended billing.
Responsible for ensuring billing documentation is complete and accurate.
Assigned to multiple locations and travel from location to location.
Kara Anne Purcell
513 E Broadway Ave Clifton Heights, PA 19018
------------
K------------
Education
World Instructor Training School, Personal Training (7/2018- 7/2020)
West Chester University of Pennsylvania, West Chester PA
Bachelors of Arts, Psychology, Class of 2014
Delaware County Community College, Media PA
Associate Degree, Behavioral Psychology, Class of 2011
Volunteer Work
PETCO- Volunteer Animal Care and Adoption (2/2014-8/2014)
Dogs on Deployment-Charity Car Wash (6/21/2014)
Katie Samson Lacrosse Festival- (4/26/2014)
Work Experience
KPFitness- Owner/Personal Trainer (6/2018- Current)
Train clients one on one, couple, groups, and online.
Bring my own equipment to each session.
Maintain peak physical condition to better serve and motivate clients.
Creatively advertise personal social media.
Construct each session to help modify exercises for maximum benefit and safety.
Educate clients about proper form to reduce injury.
Helped clients of all ages and fitness levels improve health and well being.
Coordinate the development of activities and initiatives to generate leads by networking the local area and maximizing the opportunities for sales.
Anytime Fitness- Personal Trainer/ Social Media Coordinator (7/2018- Current)
Arrive on time, prepared, and attentive for every fitness session.
Design each session to match the skill and learning levels of all participants.
Prepare teaching area for each session and return all equipment to storage at the end of class.
Administer fitness assessments including blood pressure, body measurements, and tread mill tests.
Clean and organize studio after each group fitness class.
Advertise on social media platforms.
Manage Social Media.
Gain leads, followers, and prospects through social media.
Call prospects and members about complementary sessions.
Ensure accurate administration of personal training, including the preparation of client's files, measurement traking, and workout programs.
It Works Global- Executive Independent Distributor (8/25/2014- current)
Coordinate creative and effective advertisement.
Company Oriented. Strive for an open environment within the business.
Time management.
Leadership skills.
Incorporate creative thinking to the company, displays, advertising, and marketing.
Manage Social Media accounts to establish and maintain presence.
Ability to think strategically, helping to develop and implement social media strategy for my business as a Whole.
Self discipline with time, activities, and daily schedule.
Organization with files, notes of trainings, customers, and distributors.
Plan events and team trainings.
Implement personal development skills for my business.
Fitness 19 (6/2018)- Personal training internship
Legendary Smile- Office Manager (7/2017- 3/2018)
Maintain office services.
Organize office operations.
Preparing payroll.
Controlling correspondence.
Designing filing systems.
Assigning and monitoring clerical functions.
Coordinate marketing.
Budget office expenses.
Arrange staff meetings.
Schedule patients appointments.
Perform billing and book keeping duties.
Answer incoming phone calls.
Manage claims and NEA.
Make sure claims are being paid.
Oversee collections.
Implement work policies for employees.
Dental Healthcare Associates- Customer Service Manager (11/2016 - 7/2017)
Assist patients with their needs.
Maintain account information.
Verify insurance information.
Schedule appointments accordingly with specific doctor and procedures.
Organize claims and send out electronically to insurance companies with appropriate attachments.
Answer phones and solve or tranfer to desired locations.
Correct claim errors and resubmit to insurance.
Manage patients financial accounts and process payments.
Fill prescriptions and dispense to patients.
Manage check out staff and make sure the process of each patient's finances is being handled correctly.
Handle the training process for new employees.
Reconcile all transactions at the end of each day and make sure we are staying balanced.
Companion Pets- Receptionist (11/2015- 5/2016)
Acknowledged and greeted patients/families upon arrival.
Scheduled and confirmed patients appointments on phone/email.
Dedicated time to improving reception area.
Responded and answered to high volume of phone calls/emails.
Coordinated with departments for consultant availability.
Handled cashier tasks.
Maintained a clean and sanitized waiting area.
Wrote letters/emails to clients using proper spelling, grammar, and punctuation.
Apria- Hospital Account Manager (4/20/2015- 11/2015)
Conducts daily sales calls to high potential case managers, doctors and other sales targets in assigned accounts as determined by Branch Manager and/or Market Leader.
Creates and maintains call plans to qualify new and maintain existing referrals to grow the business.
Enters call plan and outcomes into the “Sales Management System” (SMS).
Partners with the Branch Manager and/or Market Leader to review call plan to achieve strategic goals.
Takes and processes patient orders, collecting all documents required for billing based on company policy and forwarding orders to appropriate branch for delivery from on-site account facility.
Sets-up and delivers hospital in-services on products and services.
Effectively works and coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team.
Instructs patients on equipment use before hospital discharge.
Maintains the highest level of customer satisfaction by resolving and following up on customer concerns.
Partners with branch management and staff as well as other functional areas within the company to drive sales growth.
Communicates and explains Medicare guidelines around private insurance procedures, pricing information, and product information to referral sources.
Maintains accurate records on prospective and active accounts ensuring information is sent to suspended billing.
Responsible for ensuring billing documentation is complete and accurate.
Assigned to multiple locations and travel from location to location.