Kaitlin Marcelo�s Resume
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Kaitlin Marcelo�s Resume

OBJECTIVE
To gain more skills and opportunities for advancements within the company. With many years of experience in customer service positions.

EXPERIENCE
Johnson Companies
Scottsdale AZ
Admin/Human Resources/Accounting Assistant October 2016-January 2018
Responsibilities included billing clients and insurance companies as well as using Sage software, while keeping up good customer service skills to those clients and the companies. Within my human resources responsibilities, I compiled benefit packets, administered drug test, and processed payroll. My admin work intelled making sure executives were prepared for their upcoming meetings.

College Nannies & Tutors
Phoenix AZ
On-Call Placement Nanny April 2017-October 2017
An on-call placement nannies responsibilities included being able to uphold formal communications to the parents and follow their rules on how they want their children to be raised while they are away. As well as having a flexible schedule to be prepared to go to any house I am called to. While watching these children I would have to provide activities that enhance each child's self-concept and socialization skills based on their age.

Bonefish Grill
Phoenix AZ
Lead Hostess January 2015-April 2016
Responsibilities included providing a welcoming atmosphere for customers when they first arrive. With being a lead hostess I was responsible for training new employees, booking reservations for customers and supervised/coordinated seating arrangement of dining room personnel. One of the biggest responsibilities the lead hostess has is to run the expo line to get the food out in a timely manner.

SKILLS, ACTIVITIES & INTERESTS
Technical Skills: Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Note, Microsoft Books, Microsoft Outlook, Google Applications, Micros, HotSOS, Delphi, Opera, Sage and an expertise in social media campaigns
Activities: Helms Briscoe Administrative Assistant- Volunteer 2014-2015
Summer Ends Music Festival- Volunteer September 2015
Dance Aid at Horizon High School-Volunteer 2015-2016
St. Mary’s Food Bank- Volunteer April 2018
Certifications: Licensed Nursing Assistant, Food Handlers Card, Fingerprint Clearance Level, BLS CPR Certified & First Aid, Early Childhood and Development Certificate/ Workforce Registry