Joyana's Resume
no image
Joyana's Resume

JF
OBJECTIVE
Enthusiastic Individual recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. With over 10 years of customer service experience, I have strong communication skills, as well as a passion for hospitality and for elevating guest experiences. Exhibits exemplary work ethic and willingness to learn new processes, as well as techniques which enhance team efforts.
SKILLS
� Exemplary people skills
� Detail-oriented
� Memorization
� Confident using technology
� Able to multitask
� Positive attitude
� Leadership
� Problem solving
� Team player
JOYANA FAIALAGA
EMAIL: CJFAIALAGA@GMAIL.COM PHONE: ------------
EXPERIENCE
JOYANA.GRAY PHOTOGRAPHY � HAWAII, OWNER � AUGUST 2018-PRESENT
This is my personal photography business where I manage booking clients, social media accounts, contracts, making sure photography sessions run smoothly, photographing/editing sessions and above all else making sure each client has an amazing experience! A lot of what I do as a photography is interacting with my clients, whether by email, phone, or in person. My number one concern is making sure each client�s experience with me is unique, memorable and personalized to who they are.
NILGIRIS TEA HOUSE�CANADA, SERVER � DECEMBER 2013- MAY 2014
� Provided an excellent dining experience to all guests through customer service and perfected knowledge of each menu item.
� Performed both open and closing procedures; from closing out the POS to locking up the restaurant.
� Recommended entr�e or drink choices to guests by listening to their preferences and concerns.
� Served at times 10 or more tables by myself.
INNISFAIL DENTAL�CANADA, LEAD RECEPTIONIST � AUGUST 2012- FEBRUARY 2014
A job where my multi-tasking skills are highly utilized and a fast paced environment.
� Greeted customers and offered them assistance where possible.
� Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.
� Effectively communicated with other employees and upper management to ensure complete care of customers.
� Developed and implemented tailored service plans to the needs of particular clients.