Josh's Resume
Joshua Henderson, MS, LAT, ATC
3702 Whitney Place ------------
Duluth, GA, 30096 ------------
PROFESSIONAL EXPERIENCE
EMORY HEALETHCARE
ORTHOPAEDIC SPORTS AND SPINE- Johns Creek, GA
Athletic Trainer III Feb 2019- Feb 2020
Responsibilities:
• Supported twelve providers in busy clinic setting with specialties ranging from spine, total joint replacement, and non-operative sports medicine
• Applied casts, splints, and durable medical equipment to a variety of patients and athletes and instructed patients on use and care
• Reviewed Physical Therapist’s plan of care and determined effectiveness of treatment goals based on evidence-based practice and physician plan of care
• Analyzed patient’s assessment and delivered treatment based on physician’s protocol
• Communicated directly with patients and their families to ensure understanding of pre- and post-operative instructions, as well as home exercise programs and proper medication administration
• Assisted with treatment plans for Platelet Rich Plasma (PRP) and stem cell injections
• Managed concussion protocols with patient’s and athletes from four different providers
KAISER PERMANENTE- Atlanta, GA
Specialty Referral Coordinator Jan 2018- Feb 2019
Responsibilities
• Performed patient outreach and scheduling using approved specialty algorithms, including executing timing critical and urgent procedure referrals to ensure patient safety and satisfaction
• Acted as team co-lead for continuous performance improvement projects, decreasing noncompliant patient procedures by 11% in a three month unit based team project
• Accountable for aligning provider template with clinic schedule to match patient needs with clinic staffing
• Represented department in daily facility leadership huddles communicating staffing status and issues
CHILDREN’S HEALTHCARE OF ATLANTA – Atlanta, GA
Athletic Trainer April 2017 – July 2017
Responsibilities:
• Management of health care for U12 to U18 development academy squads
• Provided Active Release Technique, Functional Motor Screenings, and Mulligan’s concept to members of the Atlanta United Football Club
• Integrated knowledge of neuromuscular and somatic dysfunction treatment at a professional level
THE PAULK CLINIC – Stockbridge, GA
Athletic Therapist January 2017 – April 2017
Responsibilities:
• Rehabilitated injuries using techniques such as Mulligan’s concept, Active Release Technique, Muscle Energy, Functional Range Conditioning and Strain Counterstrain
• Researched proper application of decompression therapy to increase treatment outcomes by an average of 28%
• Managed office patient flow
• Acted as liaison between practice and business partners (attorneys and insurance agencies)
PHYSICAL THERAPY SOLUTIONS – McDonough, GA
Head Athletic Trainer September 2015 – December 2016
Henry County High School; Creekside Christian Academy
Responsibilities:
• Supervised 35 sports between two schools, maintained relationships with hundreds of parents, and managed 8 emergency situations
• Communicated regularly with team physician and physical therapist to coordinate administration of plan of care with a focus on injury prevention and biomechanics
• Identified student Athletic Trainers and created flow charts to manage 14 students during school year
• Diversified skills by working in a low socioeconomic status area
MERIDIAN BEHAVIORAL HEALTHCARE FACILITY – Gainesville, FL
Post-Hospitalization Program Manager July 2011 – May 2013
Responsibilities:
• Developed and implemented post-hospitalization behavioral health programming, including therapeutic exercise, group social activities, and individual support
• Participated in team brainstorming and design related to programmatic improvement opportunities
• Oversaw initiatives and strategies for admission rates to detox clinic
• Monitored and tracked patient program compliance to 90 day progress goals
PUBLIX SUPERMARKETS – Gainesville & Miami, FL
Customer Service Associate June 2003 – June 2013
Responsibilities:
• Cultivated exceptional customer service and conflict resolution skills
• Developed and maintained relationships with hundreds of customers through engagement in face-to-face interactions
• Recommended process improvement opportunities for goods receiving and distribution throughout the store
• Improved customer satisfaction throughout four departments by increasing inter-departmental communication and receiving highest marks for service
EDUCATION
Florida International University, Miami, FL
Master of Science in Athletic Training
May 2015
Florida International University, Miami, FL
Bachelor of Arts in Psychology
July 2011
Santa Fe College, Gainesville, FL
Associate of Arts in Exercise and Sports Science
May 2009
CERTIFICATIONS & SKILLS
• NATA/BOC certification number------------
• Georgia license #AT002889
• Active Release Technique (ART): upper and lower body certified- June 2016
• Strain Counterstrain (SCS): proficient for spine-October 2016
• Functional Range Conditioning (FRC): full body- August 2017
• Muscle Energy: skilled in full body- May 2014
• Mulligans Concept: Upper extremity and spine proficient- July 2017
• Graston Technique: Full body proficient- May 2015
• Kinesiology Tape: Proficient in full body application- July 2015
• Microsoft Products, including Word, Excel, and Power Point
• Meeting management and facilitation, meeting outcome documentation
• EPIC and Cerner PowerChart
• Project and Process Management
• Data Management and Analytics
• Skype and Webex Meetings
VOLUNTEER & COMMUNITY ENGAGEMENT
• Atlanta Silverbacks Football Club- Volunteer Athletic Trainer (March – July 2016)
• Taekwondo Olympic qualifying tournament, Miami, FL- concussion evaluations and even medical coverage (June 2014)
• Doctors Without Borders, Haiti- provided advanced wound care (February 2010)
• Doctors Without Borders, Mexico- provided basic medical care and education (June 2008)
Joshua Henderson, MS, LAT, ATC
3702 Whitney Place ------------
Duluth, GA, 30096 ------------
PROFESSIONAL EXPERIENCE
EMORY HEALETHCARE
ORTHOPAEDIC SPORTS AND SPINE- Johns Creek, GA
Athletic Trainer III Feb 2019- Feb 2020
Responsibilities:
• Supported twelve providers in busy clinic setting with specialties ranging from spine, total joint replacement, and non-operative sports medicine
• Applied casts, splints, and durable medical equipment to a variety of patients and athletes and instructed patients on use and care
• Reviewed Physical Therapist’s plan of care and determined effectiveness of treatment goals based on evidence-based practice and physician plan of care
• Analyzed patient’s assessment and delivered treatment based on physician’s protocol
• Communicated directly with patients and their families to ensure understanding of pre- and post-operative instructions, as well as home exercise programs and proper medication administration
• Assisted with treatment plans for Platelet Rich Plasma (PRP) and stem cell injections
• Managed concussion protocols with patient’s and athletes from four different providers
KAISER PERMANENTE- Atlanta, GA
Specialty Referral Coordinator Jan 2018- Feb 2019
Responsibilities
• Performed patient outreach and scheduling using approved specialty algorithms, including executing timing critical and urgent procedure referrals to ensure patient safety and satisfaction
• Acted as team co-lead for continuous performance improvement projects, decreasing noncompliant patient procedures by 11% in a three month unit based team project
• Accountable for aligning provider template with clinic schedule to match patient needs with clinic staffing
• Represented department in daily facility leadership huddles communicating staffing status and issues
CHILDREN’S HEALTHCARE OF ATLANTA – Atlanta, GA
Athletic Trainer April 2017 – July 2017
Responsibilities:
• Management of health care for U12 to U18 development academy squads
• Provided Active Release Technique, Functional Motor Screenings, and Mulligan’s concept to members of the Atlanta United Football Club
• Integrated knowledge of neuromuscular and somatic dysfunction treatment at a professional level
THE PAULK CLINIC – Stockbridge, GA
Athletic Therapist January 2017 – April 2017
Responsibilities:
• Rehabilitated injuries using techniques such as Mulligan’s concept, Active Release Technique, Muscle Energy, Functional Range Conditioning and Strain Counterstrain
• Researched proper application of decompression therapy to increase treatment outcomes by an average of 28%
• Managed office patient flow
• Acted as liaison between practice and business partners (attorneys and insurance agencies)
PHYSICAL THERAPY SOLUTIONS – McDonough, GA
Head Athletic Trainer September 2015 – December 2016
Henry County High School; Creekside Christian Academy
Responsibilities:
• Supervised 35 sports between two schools, maintained relationships with hundreds of parents, and managed 8 emergency situations
• Communicated regularly with team physician and physical therapist to coordinate administration of plan of care with a focus on injury prevention and biomechanics
• Identified student Athletic Trainers and created flow charts to manage 14 students during school year
• Diversified skills by working in a low socioeconomic status area
MERIDIAN BEHAVIORAL HEALTHCARE FACILITY – Gainesville, FL
Post-Hospitalization Program Manager July 2011 – May 2013
Responsibilities:
• Developed and implemented post-hospitalization behavioral health programming, including therapeutic exercise, group social activities, and individual support
• Participated in team brainstorming and design related to programmatic improvement opportunities
• Oversaw initiatives and strategies for admission rates to detox clinic
• Monitored and tracked patient program compliance to 90 day progress goals
PUBLIX SUPERMARKETS – Gainesville & Miami, FL
Customer Service Associate June 2003 – June 2013
Responsibilities:
• Cultivated exceptional customer service and conflict resolution skills
• Developed and maintained relationships with hundreds of customers through engagement in face-to-face interactions
• Recommended process improvement opportunities for goods receiving and distribution throughout the store
• Improved customer satisfaction throughout four departments by increasing inter-departmental communication and receiving highest marks for service
EDUCATION
Florida International University, Miami, FL
Master of Science in Athletic Training
May 2015
Florida International University, Miami, FL
Bachelor of Arts in Psychology
July 2011
Santa Fe College, Gainesville, FL
Associate of Arts in Exercise and Sports Science
May 2009
CERTIFICATIONS & SKILLS
• NATA/BOC certification number------------
• Georgia license #AT002889
• Active Release Technique (ART): upper and lower body certified- June 2016
• Strain Counterstrain (SCS): proficient for spine-October 2016
• Functional Range Conditioning (FRC): full body- August 2017
• Muscle Energy: skilled in full body- May 2014
• Mulligans Concept: Upper extremity and spine proficient- July 2017
• Graston Technique: Full body proficient- May 2015
• Kinesiology Tape: Proficient in full body application- July 2015
• Microsoft Products, including Word, Excel, and Power Point
• Meeting management and facilitation, meeting outcome documentation
• EPIC and Cerner PowerChart
• Project and Process Management
• Data Management and Analytics
• Skype and Webex Meetings
VOLUNTEER & COMMUNITY ENGAGEMENT
• Atlanta Silverbacks Football Club- Volunteer Athletic Trainer (March – July 2016)
• Taekwondo Olympic qualifying tournament, Miami, FL- concussion evaluations and even medical coverage (June 2014)
• Doctors Without Borders, Haiti- provided advanced wound care (February 2010)
• Doctors Without Borders, Mexico- provided basic medical care and education (June 2008)