Jose Soriano Jr. Resume
Jose A. Soriano Jr.
Cell phone:------------ Email: ------------
PROFESSIONAL SUMMARY:
Experienced in customer service and relations, along with team management in various professional fields with a desire to expand both intellectually and as a professional in order to provide the best possible service.
SKILLS:
� Bilingual English/Spanish
� Customer service and relations
� Team management
� Vital signs
� Wound care
� Direct patient care
� Medical terminology
� Patient/Family communications
� Knowledge of OSHA and HIPAA
� Injections
(SQ, IM, ID, Gluteal)
� Taking chief complaints and medical histories
� Phlebotomy, Venipuncture
(Vacutainer, Butterfly)
� Basic fire suppression and prevention operations
� Structural and wildland fire tactics and operations
� Operating and transporting heavy machinery and equipment
� Trenching
� Operation and installation of polyethylene and metal pipe
EDUCATION AND CERTIFICATIONS:
Brightwood College - Fort Worth, Texas 07/2016 - 04/2017
Medical Assistant Program
Saginaw High School � Saginaw, Texas 06/2014
High School Diploma
American Heart Association 01/2019
BLS for Healthcare Providers (CPR and AED) Certification
State Firefighters� and Fire Marshals� Association (SFFMA) 12/2018
Firefighter Level I Completion
Firefighter Level II Completion
EMPLOYMENT:
General Nutrition Centers (GNC) � Fort Worth, Texas 02/2018 - Present
Store Manager
Excellent customer service skills, lead store retail operations and team, keep work area clean, accurate with money, assist with meal plans, assist with exercise programs, provide customer with proper education over nutrition and supplementation, create nutritional programs tailored for the customer�s unique needs, interpret or translate for customers.
Blue Mound Fire Department � Blue Mound, Texas 05/2018 - Present
Firefighter
Serving the community of Blue Mound through the provision of emergency medical services, rescue, and fire suppression and prevention. Responsible for upholding the name of the department by following standard operating procedures and providing utmost service to the public with pride, honor, dedication, and compassion.
Billy Bob�s Texas - Fort Worth, TX 05/2016 - 11/2018
Customer Service Supervisor
Responsible for organizing, directing, leading, and assisting in the running of the customer service department which specializes in the care of patrons who visit the venue and the security and enforcement of venue policies and state law. Also responsible for the recruitment of candidates in order to provide the venue and customers with the best possible service.
Driver Pipeline � Irving, TX 09/2017 - 01/2018
Laborer
Responsible for assisting in the process of laying gas lines in the distribution side of the pipelining industry. Laborer duties include: trenching, carrying and operating heavy tools and machinery, apply basic safety procedures, traffic control, laying and transporting polyethylene and metal pipe, fusing pipe, and aid in the testing process of the connected gas lines to distribute to customers' homes.
Texas Institute of Orthopedic Surgery - Grapevine, TX 02/2017 - 04/2017
Medical Assistant 200 hours Externship
Greeted and roomed patients, measured and recorded patient vital signs, recorded chief complaints and medical histories, processed MRI orders, charted EMR in systems, prepared injections, assisted physician with exams and administering injections, wound dressing, assisted with fitting braces, asepsis technique, patient instructions and communications, sterilization, stocked and inventoried exam rooms, answered phones, faxed, filed, and scanned patient records while adhering to HIPAA guidelines.
References:
Bradley Cable
Former General Nutrition Centers (GNC) Store Manager
------------
Chris Barber
Former Billy Bob�s Texas Club/Customer Service Manager
------------
Jose A. Soriano Jr.
Cell phone:------------ Email: ------------
PROFESSIONAL SUMMARY:
Experienced in customer service and relations, along with team management in various professional fields with a desire to expand both intellectually and as a professional in order to provide the best possible service.
SKILLS:
� Bilingual English/Spanish
� Customer service and relations
� Team management
� Vital signs
� Wound care
� Direct patient care
� Medical terminology
� Patient/Family communications
� Knowledge of OSHA and HIPAA
� Injections
(SQ, IM, ID, Gluteal)
� Taking chief complaints and medical histories
� Phlebotomy, Venipuncture
(Vacutainer, Butterfly)
� Basic fire suppression and prevention operations
� Structural and wildland fire tactics and operations
� Operating and transporting heavy machinery and equipment
� Trenching
� Operation and installation of polyethylene and metal pipe
EDUCATION AND CERTIFICATIONS:
Brightwood College - Fort Worth, Texas 07/2016 - 04/2017
Medical Assistant Program
Saginaw High School � Saginaw, Texas 06/2014
High School Diploma
American Heart Association 01/2019
BLS for Healthcare Providers (CPR and AED) Certification
State Firefighters� and Fire Marshals� Association (SFFMA) 12/2018
Firefighter Level I Completion
Firefighter Level II Completion
EMPLOYMENT:
General Nutrition Centers (GNC) � Fort Worth, Texas 02/2018 - Present
Store Manager
Excellent customer service skills, lead store retail operations and team, keep work area clean, accurate with money, assist with meal plans, assist with exercise programs, provide customer with proper education over nutrition and supplementation, create nutritional programs tailored for the customer�s unique needs, interpret or translate for customers.
Blue Mound Fire Department � Blue Mound, Texas 05/2018 - Present
Firefighter
Serving the community of Blue Mound through the provision of emergency medical services, rescue, and fire suppression and prevention. Responsible for upholding the name of the department by following standard operating procedures and providing utmost service to the public with pride, honor, dedication, and compassion.
Billy Bob�s Texas - Fort Worth, TX 05/2016 - 11/2018
Customer Service Supervisor
Responsible for organizing, directing, leading, and assisting in the running of the customer service department which specializes in the care of patrons who visit the venue and the security and enforcement of venue policies and state law. Also responsible for the recruitment of candidates in order to provide the venue and customers with the best possible service.
Driver Pipeline � Irving, TX 09/2017 - 01/2018
Laborer
Responsible for assisting in the process of laying gas lines in the distribution side of the pipelining industry. Laborer duties include: trenching, carrying and operating heavy tools and machinery, apply basic safety procedures, traffic control, laying and transporting polyethylene and metal pipe, fusing pipe, and aid in the testing process of the connected gas lines to distribute to customers' homes.
Texas Institute of Orthopedic Surgery - Grapevine, TX 02/2017 - 04/2017
Medical Assistant 200 hours Externship
Greeted and roomed patients, measured and recorded patient vital signs, recorded chief complaints and medical histories, processed MRI orders, charted EMR in systems, prepared injections, assisted physician with exams and administering injections, wound dressing, assisted with fitting braces, asepsis technique, patient instructions and communications, sterilization, stocked and inventoried exam rooms, answered phones, faxed, filed, and scanned patient records while adhering to HIPAA guidelines.
References:
Bradley Cable
Former General Nutrition Centers (GNC) Store Manager
------------
Chris Barber
Former Billy Bob�s Texas Club/Customer Service Manager
------------