Jorge L. Russo Resume
Jorge L. Russo
PROFILE
Dedicated professional with a extensive background in customer service, sales & general labor. I am analytical with a keen attention to detail and have a strong desire to learn. Excellent interpersonal and communication skills and the ability to establish rapport with clients, customers and co-workers.
EXPERIENCE
Medieval Times, Lyndhurst, NJ — Kitchen Worker
June 2018- February 2019
Prepared and cooked menu items and coordinated kitchen staff to assist in large scale food production.
Maintained the cleanliness and efficiency of the kitchen and kept inventory of materials and supplies expended.
Operated and performed routine maintenance to soft-serve ice cream machines.
Panera Bread, Secaucus, NJ — Restaurant Associate July 2015- April 2016
This position encompassed the responsibilities and duties of Cashier, Barista & Food service and Dining Room Runner. Which Include:
Taking customer orders in person and on the restaurants main phone.
Answered questions about menu items and fulfilled service requests.
Prepared and served food according to standard and specifications of customers and Panera Bread.
A.C. Moore, Secaucus, NJ — Sales Associate / Custom Framing Specialist
April 2014- March 2015
Increased sales and utilized artistic ability to provide frame, mat, fillet, and glass recommendations to create a design that meets the customer’s needs and expectations.
Filed appropriate paperwork and appraised of the status of customer orders, notifying them throughout the custom framing process.
Assisted with maintenance/recovery, stocking, ad signage, and store planner/planogram execution.
Secaucus Board Of Education, Secaucus, NJ — Custodian (Per-Diem)
July 2014- August 2017
Consistently maintained cleanliness of the facility and performed general building maintenance and repair.
Outback Steakhouse, Secaucus, NJ — Host
April 2013- April 2014
Organized host staff to service customers and set seating arrangements and booking areas prior to their visit.
Maintained cleanliness and sanitation of the front-of the-house and performed light building maintenance.
Welcomed and receive guests: resolved their queries, handled service requests and help resolve their grievances.
EDUCATION
New Jersey City University/ Bachelors of Fine Arts Sculpture
Hudson County Community College/ Associates of Fine Arts
American Picture Framing Academy/ Diploma
Secaucus High School/ Diploma
CONTACT
45 Kearney St.
Lyndhurst, NJ 07071
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HIGHLIGHTS
Custodial / Maintenance
Cash handling
Customer Service
Inventory Management
Restaurant Operations
Interpersonal Communication
Team Collaboration
SKILLS
Self-starter
Works Under Pressure
Time Management
Conflict management
Critical observation
Active listening
Adaptability
Organization
MS excel
MS Word
MS Powerpoint
Adobe Lightroom
Adobe Photoshop
Adobe Illustrator
AWARDS
Outback Steakhouse Employee of the Month: OCT 2014
A.C. Moore Employee of the Month: JUN 2015
REFERENCES
Robert T Cocco/ Photographer: ------------
Ellason Curdgele/ Sales Broker: ------------
Thomas Rodriguez/ Concierge: ------------
Jorge L. Russo
PROFILE
Dedicated professional with a extensive background in customer service, sales & general labor. I am analytical with a keen attention to detail and have a strong desire to learn. Excellent interpersonal and communication skills and the ability to establish rapport with clients, customers and co-workers.
EXPERIENCE
Medieval Times, Lyndhurst, NJ — Kitchen Worker
June 2018- February 2019
Prepared and cooked menu items and coordinated kitchen staff to assist in large scale food production.
Maintained the cleanliness and efficiency of the kitchen and kept inventory of materials and supplies expended.
Operated and performed routine maintenance to soft-serve ice cream machines.
Panera Bread, Secaucus, NJ — Restaurant Associate July 2015- April 2016
This position encompassed the responsibilities and duties of Cashier, Barista & Food service and Dining Room Runner. Which Include:
Taking customer orders in person and on the restaurants main phone.
Answered questions about menu items and fulfilled service requests.
Prepared and served food according to standard and specifications of customers and Panera Bread.
A.C. Moore, Secaucus, NJ — Sales Associate / Custom Framing Specialist
April 2014- March 2015
Increased sales and utilized artistic ability to provide frame, mat, fillet, and glass recommendations to create a design that meets the customer’s needs and expectations.
Filed appropriate paperwork and appraised of the status of customer orders, notifying them throughout the custom framing process.
Assisted with maintenance/recovery, stocking, ad signage, and store planner/planogram execution.
Secaucus Board Of Education, Secaucus, NJ — Custodian (Per-Diem)
July 2014- August 2017
Consistently maintained cleanliness of the facility and performed general building maintenance and repair.
Outback Steakhouse, Secaucus, NJ — Host
April 2013- April 2014
Organized host staff to service customers and set seating arrangements and booking areas prior to their visit.
Maintained cleanliness and sanitation of the front-of the-house and performed light building maintenance.
Welcomed and receive guests: resolved their queries, handled service requests and help resolve their grievances.
EDUCATION
New Jersey City University/ Bachelors of Fine Arts Sculpture
Hudson County Community College/ Associates of Fine Arts
American Picture Framing Academy/ Diploma
Secaucus High School/ Diploma
CONTACT
45 Kearney St.
Lyndhurst, NJ 07071
------------
------------
HIGHLIGHTS
Custodial / Maintenance
Cash handling
Customer Service
Inventory Management
Restaurant Operations
Interpersonal Communication
Team Collaboration
SKILLS
Self-starter
Works Under Pressure
Time Management
Conflict management
Critical observation
Active listening
Adaptability
Organization
MS excel
MS Word
MS Powerpoint
Adobe Lightroom
Adobe Photoshop
Adobe Illustrator
AWARDS
Outback Steakhouse Employee of the Month: OCT 2014
A.C. Moore Employee of the Month: JUN 2015
REFERENCES
Robert T Cocco/ Photographer: ------------
Ellason Curdgele/ Sales Broker: ------------
Thomas Rodriguez/ Concierge: ------------