Jordan�s Resume
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Jordan�s Resume

6915 Roswell Rd Sandy Springs Ga. 30328
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CELL:------------

Objective
Eager and motivated inventory samples lead associate seeking an opportunity where my management skills along with my customer service skills can be utilized. Focused on promoting employee engagement, loyalty, and morale through effective leadership and communication. Dedicated to maintaining customer satisfaction to contribute in any way I can to the company’s success.



PROFESSIONAL EXPERIENCE:
2016-CURRENT
INVENTORY SAMPLES ASSOCIATE LEAD, CERAMIC TECHNICS
Answer and place telephone calls and provide accurate information.
Ensure all labels are printed correctly and attached to incoming request.
Answer emails from sales associates, clients, vendors, and colleagues throughout the day.
Enforce safety rules at all times.
Coordinate with management and employees toward production improvements.
Transfer documents from samples department throughout company.
Ensure all power sources are disconnected at the end of shift.
Establish and maintain a professional relationship with shipping companies and courier services.
Properly place individuals in the correct positions to be effective and fulfill daily goals.
Keep accurate count of employee’s hours/overtime.
Engage with UPS/FED EX technical support.
Function as an effective employee motivator.
Daily building security check during closing.
Understand the shipping process and different shipping methods.
Communicate with other leads regarding activities in the department.
Manage work areas and maintain appropriate levels of inventory.
Pack tile samples properly to insure samples arrive intact.
Weekly assessment of work performance for lead/ management meetings.
Send daily shipping log.
Maintain records of all outgoing and incoming shipments.
Generate QR codes.
Prepare shipments with the correct mailing labels to ensure that all orders are fulfilled correctly.
Prepare transmittal for sales rep/ customer service order requests.
Ensure company policies and procedures are followed and meet daily.
Responsible for ordering inventory.
Encourage and motivate employees to meet production deadlines and goals.
Responsible for dealing with shipments when merchandise is damaged or lost.
Supervise and assist other team members to complete tasks.
2014-2016
ENGINEERING/MAINTENANCE SUPERVISOR, HILTON HOMEWODD SUITES (PERIMETER CENTER)
915 CRESTLINE PKWY ATLANTA GA, 30328
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Develop and implement maintenance policies and procedures.
Maintained a variety of records; complete activity records and reports.
Conduct property assessments.
Ensure all maintenance and repairs were completed in a timely fashion.
Supervise maintenance staff.
Perform all assigned preventative maintenance work.
Remedy guest complaints in a timely fashion.
Order and maintain inventory.
Make structure repairs (woodwork, patch/ replace plaster, paint walls/sidewalks, etc.)
Ensure all team members were trained correctly.
Maintained cleanliness on interior as well as exterior of property.
Maintained hardware equipment in the facility and repair if required.

2009-2014
BARBER, OLIVER’S
1027 COOK ST. GRETNA, LA. 70053
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Cut and trim hair according to client’s instructions using clippers, combs, hand-held blow dryers and scissors.
Order supplies
Suggest treatments to alleviate hair issues.
Develop new techniques.
Stay informed on latest trends and hair care products.
Perform wide range of styling, cutting, and coloring techniques.











EDUCATION:

JANUARY 2006
HIGH SCHOOL DIPLOMA, VALLEY HIGH SCHOOL
3650 WOODLAND AVE.
WEST DES MOINES, IA.50266

MAY 2006-2008
ASSOCIATE, DELGADO COMMUNITY COLLEGE
2600 GENERAL MEYER AVE.
NEW ORLEANS, LA. 70114

JUNE 2009
COSMOTOLOGY DEGREE, STEPHENSONS ACADEMY
401 OPELOUSAS AVE.
NEW ORLEANS, LA. 70114

HIGHLIGHTS:

High performing.
Works effectively to complete tasks.
Inventory management
High performing mindset focused on exceeding expectations.
Forklift certified.
Strong focus on time, decision making and parallel project deliveries.
Multitasking
Microsoft Office (Word, Excel, Worldship, Quantum View, Outlook)
Data analysis
Team and project leadership
Shipping and receiving high volumes