Jordan Kirkpatricks Resume
Jordan Kirkpatrick
Education
2013-2015 Penn State Schuylkill; Schuylkill Haven, PA
Studied Business Marketing
2012-2013 Kutztown University; Kutztown, PA
Studied Business Management,
Work History
March 2015- Dec. 2017: Kelly Automotive Group; Emmaus, PA
BDC Representative
Learned customer care skills. How to communicate
effectively with customers over the phone. Also how
to market effectively on social media.
Dec. 2017- April 2018: Santander Bank; Reading, PA
Customer Service Representative
Learned how to assist customers with their problems and diffuse a scenario that could have escalated. I also learned how to sell other products to the customer during the interaction.
April 2018- August 2018: Clear Channel Airports; Allentown, PA
Marketing Consultant
Learned how to discuss with clients their current marketing goals and needs. I also learned how to go over our services with them and try to find a fit for them.
General Skills
� Photography
� Wordpress
� Adobe experience
�Great communication skills
� Intermediate computer knowledge
Jordan Kirkpatrick
Education
2013-2015 Penn State Schuylkill; Schuylkill Haven, PA
Studied Business Marketing
2012-2013 Kutztown University; Kutztown, PA
Studied Business Management,
Work History
March 2015- Dec. 2017: Kelly Automotive Group; Emmaus, PA
BDC Representative
Learned customer care skills. How to communicate
effectively with customers over the phone. Also how
to market effectively on social media.
Dec. 2017- April 2018: Santander Bank; Reading, PA
Customer Service Representative
Learned how to assist customers with their problems and diffuse a scenario that could have escalated. I also learned how to sell other products to the customer during the interaction.
April 2018- August 2018: Clear Channel Airports; Allentown, PA
Marketing Consultant
Learned how to discuss with clients their current marketing goals and needs. I also learned how to go over our services with them and try to find a fit for them.
General Skills
� Photography
� Wordpress
� Adobe experience
�Great communication skills
� Intermediate computer knowledge