Jooeun Kang
JOOEUN KANG
Dallas, TX | ------------ | ------------
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PROFESSIONAL PROFILE
Office coordinator with experience providing support to executives and managers looking to leverage my knowledge and experience into a role as administrative assistant. Adept at interdepartmental coordination and communication, always keeping the utmost confidentiality. Comprehensive knowledge and experience in Microsoft Office, typing speed at 85 wpm. Experienced in office operations, data entry, customer service.
PROFESSIONAL EXPERIENCE
Vantec Hitachi Transport System (USA) Inc.
Operations Coordinator | Irving, TX | Nov 2018 – June 2020
• Providing administrative support to executives and maintaining confidentiality.
• Front desk administration, greeting & signing in guests, office supply management.
• Completing shipping documentation, including bills of lading, packing lists, dock receipts.
• Maintaining phone & email communication with clients for updates to their shipments.
• Verifying adherence of documentation to customs, insurance, or regulatory requirements.
• Preparing invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database software.
Toni&Guy
Customer Service Specialist | Dallas, TX | May 2018 - Nov 2018
• Maintaining constant communication with managers, coworkers, and other executives regarding customer requests, front desk updates.
• Creating appointments and timing effectively to minimize client wait time.
• Upkeep of front desk and supply management.
• Clear, professional, and empathetic communication with clients and coworkers.
• Excellent phone etiquette to provide quality service.
The Behavior Exchange
Behavioral Therapist | Plano, TX | May 2017 - Apr 2018
• Employing special educational strategies and techniques during instruction to improve the development of sensory- and perceptual-motor skills, language, cognition, or memory.
• Encouraging students to explore learning opportunities or persevere with challenging tasks to prepare them for later grades.
• Instructing special needs students in academic subjects, using a variety of techniques, such as phonetics, multisensory learning, and repetition to reinforce learning and meet students’ varying needs.
Easter Seals North Texas
Junior ABA Coach | Carrollton, TX | Oct 2015 - May 2017
• Establishing rules for behavior and procedures for maintaining order among students.
• Conferring with parents, administrators, testing specialists, and professionals to develop individual education plans designed to promote students’ educational, physical, and social development.
• Instructing special needs students in academic subjects, using a variety of techniques, such as phonetics, multisensory learning, or repetition to reinforce learning and meet students’ varying needs.
• Teaching socially acceptable behavior, employing techniques such as behavior modification and positive reinforcement.
EDUCATION
University of Texas at Dallas, Richardson, TX
• Bachelor of Science in Speech-Language Pathology, May 2017
• Bachelor of Science in Child Learning & Development, May 2017
JOOEUN KANG
Dallas, TX | ------------ | ------------
________________________________________________________________________________________________________
PROFESSIONAL PROFILE
Office coordinator with experience providing support to executives and managers looking to leverage my knowledge and experience into a role as administrative assistant. Adept at interdepartmental coordination and communication, always keeping the utmost confidentiality. Comprehensive knowledge and experience in Microsoft Office, typing speed at 85 wpm. Experienced in office operations, data entry, customer service.
PROFESSIONAL EXPERIENCE
Vantec Hitachi Transport System (USA) Inc.
Operations Coordinator | Irving, TX | Nov 2018 – June 2020
• Providing administrative support to executives and maintaining confidentiality.
• Front desk administration, greeting & signing in guests, office supply management.
• Completing shipping documentation, including bills of lading, packing lists, dock receipts.
• Maintaining phone & email communication with clients for updates to their shipments.
• Verifying adherence of documentation to customs, insurance, or regulatory requirements.
• Preparing invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database software.
Toni&Guy
Customer Service Specialist | Dallas, TX | May 2018 - Nov 2018
• Maintaining constant communication with managers, coworkers, and other executives regarding customer requests, front desk updates.
• Creating appointments and timing effectively to minimize client wait time.
• Upkeep of front desk and supply management.
• Clear, professional, and empathetic communication with clients and coworkers.
• Excellent phone etiquette to provide quality service.
The Behavior Exchange
Behavioral Therapist | Plano, TX | May 2017 - Apr 2018
• Employing special educational strategies and techniques during instruction to improve the development of sensory- and perceptual-motor skills, language, cognition, or memory.
• Encouraging students to explore learning opportunities or persevere with challenging tasks to prepare them for later grades.
• Instructing special needs students in academic subjects, using a variety of techniques, such as phonetics, multisensory learning, and repetition to reinforce learning and meet students’ varying needs.
Easter Seals North Texas
Junior ABA Coach | Carrollton, TX | Oct 2015 - May 2017
• Establishing rules for behavior and procedures for maintaining order among students.
• Conferring with parents, administrators, testing specialists, and professionals to develop individual education plans designed to promote students’ educational, physical, and social development.
• Instructing special needs students in academic subjects, using a variety of techniques, such as phonetics, multisensory learning, or repetition to reinforce learning and meet students’ varying needs.
• Teaching socially acceptable behavior, employing techniques such as behavior modification and positive reinforcement.
EDUCATION
University of Texas at Dallas, Richardson, TX
• Bachelor of Science in Speech-Language Pathology, May 2017
• Bachelor of Science in Child Learning & Development, May 2017