Jonathan Veloz Resume
Focused and ambitious bilingual assistant looking for a position to increase office efficiency and productivity through use of my communication and problem solving skills.
Education
The College at Brockport, Brockport, NY, August 2011 � May 2016
Bachelor of Science in Healthcare Administration
� Member of Eta Sigma Gamma National Honor Society
� President�s Deans list recipient (Spring 15�, Fall 15�, Spring 16�)
Related Coursework:
� Applied Biostatistics and Epidemiology
Summary of qualifications
� Proficient in Microsoft Word, Excel, PowerPoint
� Strong Customer Service Skills
� Knowledge of medical terminology
� Bilingual (Spanish/English)
� Team worker who is able to adapt in dynamic and changing situations
Experience
Administrative Assistant, Dental Group of Westchester, White Plains, NY May 2016 - January 2018
� Greeted and checked in patients in a comforting manner making them feel welcomed
� Performed general office duties; answered multiple phone lines, ordered office and medical supplies, maintained records management database systems, performed electronic filing and bookkeeping, maintained operative reports and multiple incoming inquiries
� Coordinated between patient families, nursing staff and doctors providing efficient medical information
� A self-starter who was able to follow instructions and make decisions with little to no supervision
� Check medical records and charts for correctness and completeness
� Retrieved any missing medical records as well as sent out charts to assigned areas of the hospital by following established routing procedures
� Assisted with document scanning, faxing, sorting mail as well as accepting copays
Maintenance Porter, Solstice Residential, New York, NY June 2013 � February 2016
� Assisted superintendent in all day to day activities (to include: janitorial & security assignments)
� Installed and maintained camera system throughout the building
� Maintained grounds by providing building care as well as landscaping services
� Responded to emergency situations such as fire or natural calamities by ensuring egress of all residents
� Organized and maintained events and details in Microsoft Excel and Word documents
Membership Sales Associate, Fit Club 24/7, Brockport, NY March 2012- May 2014
� Opened new memberships for the gym as well as assisted clients with creating fitness plans to help reach their personal goals
� Maintained an average of 12 new memberships a month
� Increased annual revenue by creating effective strategies to expand existing customer services
Campus Recreation, Brockport, NY January 2012- January 2014
� Responsible for planning and organizing recreational activities for the students
� Welcomed guests at the front desk making sure everyone had a membership or a guest pass
� Interacted with students and faculty in a comforting manner
� Oversee and manage Intramural Athletics in The Serc Fieldhouse
� Supported staff in delivering quality programs and services to the campus community
New Student Orientation Leader- The College at Brockport January 2012 � August 2012
� Initial point of contact to over 1,500 incoming first-year students (freshman, international and transfer)
� Assisted with resident move-in day, University Convocation, and Week of Welcome
� Completed professional development leadership and communication workshop
Certifications
� Basic Life Support (BLS) certified by American Heart Association
� Emergency Medical Technician (EMT) certified by New York State
Focused and ambitious bilingual assistant looking for a position to increase office efficiency and productivity through use of my communication and problem solving skills.
Education
The College at Brockport, Brockport, NY, August 2011 � May 2016
Bachelor of Science in Healthcare Administration
� Member of Eta Sigma Gamma National Honor Society
� President�s Deans list recipient (Spring 15�, Fall 15�, Spring 16�)
Related Coursework:
� Applied Biostatistics and Epidemiology
Summary of qualifications
� Proficient in Microsoft Word, Excel, PowerPoint
� Strong Customer Service Skills
� Knowledge of medical terminology
� Bilingual (Spanish/English)
� Team worker who is able to adapt in dynamic and changing situations
Experience
Administrative Assistant, Dental Group of Westchester, White Plains, NY May 2016 - January 2018
� Greeted and checked in patients in a comforting manner making them feel welcomed
� Performed general office duties; answered multiple phone lines, ordered office and medical supplies, maintained records management database systems, performed electronic filing and bookkeeping, maintained operative reports and multiple incoming inquiries
� Coordinated between patient families, nursing staff and doctors providing efficient medical information
� A self-starter who was able to follow instructions and make decisions with little to no supervision
� Check medical records and charts for correctness and completeness
� Retrieved any missing medical records as well as sent out charts to assigned areas of the hospital by following established routing procedures
� Assisted with document scanning, faxing, sorting mail as well as accepting copays
Maintenance Porter, Solstice Residential, New York, NY June 2013 � February 2016
� Assisted superintendent in all day to day activities (to include: janitorial & security assignments)
� Installed and maintained camera system throughout the building
� Maintained grounds by providing building care as well as landscaping services
� Responded to emergency situations such as fire or natural calamities by ensuring egress of all residents
� Organized and maintained events and details in Microsoft Excel and Word documents
Membership Sales Associate, Fit Club 24/7, Brockport, NY March 2012- May 2014
� Opened new memberships for the gym as well as assisted clients with creating fitness plans to help reach their personal goals
� Maintained an average of 12 new memberships a month
� Increased annual revenue by creating effective strategies to expand existing customer services
Campus Recreation, Brockport, NY January 2012- January 2014
� Responsible for planning and organizing recreational activities for the students
� Welcomed guests at the front desk making sure everyone had a membership or a guest pass
� Interacted with students and faculty in a comforting manner
� Oversee and manage Intramural Athletics in The Serc Fieldhouse
� Supported staff in delivering quality programs and services to the campus community
New Student Orientation Leader- The College at Brockport January 2012 � August 2012
� Initial point of contact to over 1,500 incoming first-year students (freshman, international and transfer)
� Assisted with resident move-in day, University Convocation, and Week of Welcome
� Completed professional development leadership and communication workshop
Certifications
� Basic Life Support (BLS) certified by American Heart Association
� Emergency Medical Technician (EMT) certified by New York State