Jon Fatemi
JON FATEMI
227 CHRISTOPHER COLUMBUS DRIVE APT. 308 B
JERSEY CITY, NJ 07302
------------ ------------ ------------ (m) ------------/in/jonfatemi
________________________________________________________________________________
SUMMARY OF QUALIFICATIONS
Technical: Certified Microsoft Office Specialist for Excel 2016; PowerPoint, Outlook, Raiser�s Edge (fundraising), Enterprise (shipping), POS (retail sales), Hart Systems (inventory), CRM (customer data), Facebook, Instagram.
Academic: Marketing research, advertising, brand development, accounting, strategic planning, financial audits and statistical analyses, SWOTs and other risk analyses, information systems management, human resources
EDUCATION
MBA Master of Business Administration 2013 Lynn University Boca Raton, FL
BS in Business Marketing 2010
West Virginia Wesleyan College Buckhannon, WV
PROFESSIONAL EXPERIENCE
J. Crew Retail, Factory & Madewell NY, NY; Washington, DC & Orlando, FL 2009 � Present
Lead Cashier & Sales Associate
� Process cash register payments with POS software; Close out register at night
� Drive sales with experienced customer service and product knowledge
� Ship items using Enterprise shipping software
� Build future profits through email capture and credit card sign-ups for CRM
� Implement visual merchandising setups, update customer data base, conduct inventory
J. Barbour & Sons New York, NY March 2019 � Present Sales Associate
� Execute cash transactions, CRM inputs, shipping and inventory; describe unique quality, style and care of products to help customers� buying decisions, build relationships to retain loyal clientele base, maintain visual merchandise standards
Walt Disney Parks & Resorts Orlando, FL 2011 � 2017
Sales Host (Seasonal)
� Organize and sell merchandise, coordinate requests of management and guests, open and close stores, reconcile receipts, restock supplies, take inventory, process mail orders and credit card payments, maintain visual merchandise standards
� Utilize extensive Disney product knowledge to sell merchandise
� Provide experienced customer service �the Disney way� working with guests
� Earned four �You Made a Difference� customer service awards
Disney College Program Cast Member (Full time) 2010 � 2011
� Sold Disney products and provided services throughout park locations
� Gained hands-on experience with Disney management/human resources systems; exposed to procedures, sourcing and inventory methods, branding, and pricing structure
Lynn University Boca Raton, FL 2012
Team Dad Nonprofit Campus Coordinator
� Promoted responsible fathering programs through online sales of challenge coins and cards
� Used social media to increase campaign�s exposure and recruit others
The Potomac School Summer Program McLean, VA 2009 � 2012
Assistant Teacher & Camp Counselor
� Taught lacrosse and other skills to campers aged 8-14; pool lifeguard
� Supported administration with office duties, attendance sheets and student transportation
VOLUNTEER AND INTERNSHIP EXPERIENCE
New Jersey State Society of Washington, DC, Volunteer Consultant 2009 to Present Perform membership services remotely for 600-member, non-profit 501(c)4 including:
� Updating Excel files, invoicing, tracking purchase orders
� Advise management on matters related to website and social media
� Upload events to website
� Recruit volunteers and help coordinate and set up events
West Virginia Wesleyan College Alumni Development Office Buckhannon, WV 2010
Semester Marketing Internship for Credit
� Planned and managed campus events, including graduation fairs
� Conducted marketing research and customer satisfaction surveys
� Performed membership services and data entry using Raiser�s Edge and other software
� Identified trends in alumni giving, tracked contributions
� Recommended strategies to increase Greek alumni giving
Alexander Graham Bell Association Washington, DC 2009 �2010
Marketing & Membership Intern
� Performed membership services, data entry, database maintenance and convention planning tasks
� Processed professional certifications and continuing education credits for speech and language therapists and educators
AWARDS
�Outstanding Alumnus 2014,� Theta Xi Fraternity, Kappa Tau Chapter
�Four Keys� Disney Employee Customer Service Awards
Five Awards earned between September 2011 and March 2015 for demonstrating the four keys basics of Disney customer service: courtesy, efficiency, safety, and/or show.
�Spirit Award,� West Virginia Wesleyan College, 2010
Awarded by faculty to one male and one female senior for school spirit, campus activities and positive attitude.
PROFESSIONAL CERTIFICATION
Microsoft Office Specialist in Excel 2016, Certified in August, 2017
PUBLISHED
History of Fraternities & Sororities at Wesleyan, Sundial Alumni Magazine, Spring 2010
JON FATEMI
227 CHRISTOPHER COLUMBUS DRIVE APT. 308 B
JERSEY CITY, NJ 07302
------------ ------------ ------------ (m) ------------/in/jonfatemi
________________________________________________________________________________
SUMMARY OF QUALIFICATIONS
Technical: Certified Microsoft Office Specialist for Excel 2016; PowerPoint, Outlook, Raiser�s Edge (fundraising), Enterprise (shipping), POS (retail sales), Hart Systems (inventory), CRM (customer data), Facebook, Instagram.
Academic: Marketing research, advertising, brand development, accounting, strategic planning, financial audits and statistical analyses, SWOTs and other risk analyses, information systems management, human resources
EDUCATION
MBA Master of Business Administration 2013 Lynn University Boca Raton, FL
BS in Business Marketing 2010
West Virginia Wesleyan College Buckhannon, WV
PROFESSIONAL EXPERIENCE
J. Crew Retail, Factory & Madewell NY, NY; Washington, DC & Orlando, FL 2009 � Present
Lead Cashier & Sales Associate
� Process cash register payments with POS software; Close out register at night
� Drive sales with experienced customer service and product knowledge
� Ship items using Enterprise shipping software
� Build future profits through email capture and credit card sign-ups for CRM
� Implement visual merchandising setups, update customer data base, conduct inventory
J. Barbour & Sons New York, NY March 2019 � Present Sales Associate
� Execute cash transactions, CRM inputs, shipping and inventory; describe unique quality, style and care of products to help customers� buying decisions, build relationships to retain loyal clientele base, maintain visual merchandise standards
Walt Disney Parks & Resorts Orlando, FL 2011 � 2017
Sales Host (Seasonal)
� Organize and sell merchandise, coordinate requests of management and guests, open and close stores, reconcile receipts, restock supplies, take inventory, process mail orders and credit card payments, maintain visual merchandise standards
� Utilize extensive Disney product knowledge to sell merchandise
� Provide experienced customer service �the Disney way� working with guests
� Earned four �You Made a Difference� customer service awards
Disney College Program Cast Member (Full time) 2010 � 2011
� Sold Disney products and provided services throughout park locations
� Gained hands-on experience with Disney management/human resources systems; exposed to procedures, sourcing and inventory methods, branding, and pricing structure
Lynn University Boca Raton, FL 2012
Team Dad Nonprofit Campus Coordinator
� Promoted responsible fathering programs through online sales of challenge coins and cards
� Used social media to increase campaign�s exposure and recruit others
The Potomac School Summer Program McLean, VA 2009 � 2012
Assistant Teacher & Camp Counselor
� Taught lacrosse and other skills to campers aged 8-14; pool lifeguard
� Supported administration with office duties, attendance sheets and student transportation
VOLUNTEER AND INTERNSHIP EXPERIENCE
New Jersey State Society of Washington, DC, Volunteer Consultant 2009 to Present Perform membership services remotely for 600-member, non-profit 501(c)4 including:
� Updating Excel files, invoicing, tracking purchase orders
� Advise management on matters related to website and social media
� Upload events to website
� Recruit volunteers and help coordinate and set up events
West Virginia Wesleyan College Alumni Development Office Buckhannon, WV 2010
Semester Marketing Internship for Credit
� Planned and managed campus events, including graduation fairs
� Conducted marketing research and customer satisfaction surveys
� Performed membership services and data entry using Raiser�s Edge and other software
� Identified trends in alumni giving, tracked contributions
� Recommended strategies to increase Greek alumni giving
Alexander Graham Bell Association Washington, DC 2009 �2010
Marketing & Membership Intern
� Performed membership services, data entry, database maintenance and convention planning tasks
� Processed professional certifications and continuing education credits for speech and language therapists and educators
AWARDS
�Outstanding Alumnus 2014,� Theta Xi Fraternity, Kappa Tau Chapter
�Four Keys� Disney Employee Customer Service Awards
Five Awards earned between September 2011 and March 2015 for demonstrating the four keys basics of Disney customer service: courtesy, efficiency, safety, and/or show.
�Spirit Award,� West Virginia Wesleyan College, 2010
Awarded by faculty to one male and one female senior for school spirit, campus activities and positive attitude.
PROFESSIONAL CERTIFICATION
Microsoft Office Specialist in Excel 2016, Certified in August, 2017
PUBLISHED
History of Fraternities & Sororities at Wesleyan, Sundial Alumni Magazine, Spring 2010