Jocelyn Serrano Resume
Location: Santa Ana, California, USA
School: University of Santa Barbara
Major: Sociology

Jocelyn Serrano Resume

Jocelyn Serrano
Santa Ana, CA | ------------ | ------------
To be a great babysitter for your child of course!
B.A Sociology & Cultural anthropology| 2018 | University of California Santa Barbara
Babysitter | June 2018 – Current
Babysat several children between the ages of 1-8 for neighbors and husband’s friends. This consisted of taking them out for activities, arts and crafts, cooking, reading, singing, and overall having a productive and eventful day for the kids.
*References given upon request.
Human Resources Clerk | The Los Angeles Athletic Club | June 2018 – Current
Maintained employee data current and accurately filed and stored for LAACO who owns the following 3 companies: The Los Angeles Athletic Club, Storage West, and California Yacht Club
Provided efficient general human resources support by: maintaining a welcoming environment in the reception area, sorted and distributed payroll checks, and assisted the HR Managers and Vice President on tasks and projects
Coordinated the new hire process
Compiled and ran system reports for managers and Vice President
Exemplified the companies values of friendliness, health, heritage, and wonderment at work and during all off site work related events.
Such events included the Annual Employee Appreciation Awards, Free Flu Shot Event, Thanksgiving

Cashier/barista | ucsb | may 2017 – june 2018
Prepared and served drinks in accordance to the café standards
Performed cleaning tasks, stocking, counting inventory, opening/closing store
Handled cash transactions and register use
Assigned to mentor new hires and train them to follow procedures
Built a loyal customer base by providing a friendly personalized service by remembering their names and preferences
Online marketing intern & volunteer | habitat for humanity | april 2017 – june 2018
Organized donated items into displays
In charge of merchandise sales on platforms such as Facebook and Diggers List
Kept inventory up to date and clean in the store
Provided great customer service for potential buyers
Volunteered to clean up and repair homes during the Montecito mudslides

Fundraising and development intern| Santa Barbara family ymca| January 2017 – june 2017
Aided the annual fund campaign which surpassed its goal of $195,000 in six months
Learned about campaign planning, events, and grants at a corporate level
Organized donations, wrote gratitude letters to donors, planned and set up events for fundraising in many areas such as local churches and yacht clubs.
Participated and helped lead community events with members and children
Babysat children between the ages of 1-5 during these events for full 8 hour days when needeed
Fluent Spanish speaker Proficient in Microsoft Office/Word/Excel/Powerpoint

Proficient in ADP software CPR/First Aid Certified
Human Resources Association member
Attended the Administrative Assistant Conference (2019)
UCSB American Marketing Association member

babsitter, sociology, kids, toddlers, fun, art, reading