Jillian Anderson
no image
Jillian Anderson

PROFESSIONAL QUALIFICATIONS:


High level customer service experience
Computer literate
Proficiency in MS Office Suite
Ability to remain calm and professional
Ability to work in a team environment
Certified Money Laundering Detection
Western Union
IVP Fingerprint Level 1 Clearance
CPR and First Aid Certified

PROFESSIONAL EXPERIENCE:
Before and After School Teacher
08/2019-Current
Innovation Learning, Scottsdale AZ
Provide homework help during after school programs
Supervise children in a classroom setting
Create and implement STEAM related activities for students
Responsible for supervising children during outside activities
General classroom support including lesson planning, supply ordering meal/snack prep, record keeping


Case Aide
09/2018-06/01/2019
Starrcare Children’s Services, Phoenix AZ
Collect children from foster homes
Safely transport children under DCS care to supervised visitation
Supervise DCS visitations
Actively take notes before, during, and after visit
Write detailed reports
Upload reports into a secure database
Console children if necessary
Remain vigilant during visits, prepared to remove child if necessary
Maintain open lines of communication

Toddler Teacher
06/2018-08/2018
WhizKidz, Scottsdale, AZ

Changing diapers,
potty training,
sensory activities such as painting, songs, dancing, etc.
providing children with meals,
gently directing them when necessary. Responsible for up to 27 two-year-olds at a time.

Bookkeeper 09/2017 – 01/2018
Safeway, Scottsdale, AZ
Comprehensive bookkeeping and cash handling experience
Responsible for nightly close-out procedure involving balancing and close-out of all cash tills, safes, loan registers, Western Union wire transfers and money orders.
Provide excellent customer service through the handling of customer complaints, customer service related issues and refund requests
Support management through the completion of front office ad hoc requests
Maintained a calm demeanor during periods of high volume
Provided excellent customer service and built rapport with customers by learning their names and exhibiting a "customer first" attitude at all times
Garda experience (armored truck cash delivery)


Cashier 04/2017 - 09/2017
Safeway, Scottsdale, AZ
Strong cash handling experience.
Maintained a calm demeanor during periods of high volume.
Provided excellent customer service and built rapport with customers by learning their names and exhibiting a "customer first" attitude at all times.


Courtesy Clerk 08/2016 - 04/2017
Safeway, Scottsdale, AZ
Responsible for providing a positive customer experience through quick and efficient checkout
service to customers.
Conduct price checks, maintain store shelves, bag groceries and provide carry out assistance to
customers.
Answer questions, offer product knowledge and guide customers to correct isles in a professional
and friendly manner.
Responsible for general housekeeping duties as assigned
Support management through the completion of assigned ad hoc tasks.
Provide excellent customer service during periods of peak volume.
Minimize waste and theft