Jewel A Manly
------------ (firstname.lastname@example.org )
Relocating to Minneapolis 11/2020
Experienced and detail oriented server with a history of 6+ years in the restaurant industry. Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
Customer Service, Organization, Leadership, POS Systems, Communication, Adaptability, Team Work, Conflict Resolution, Beer, Liquor and Food Knowledge, Cash Handling,ServSafe
RELEVANT WORK HISTORY
COLORADO CAMPFIRE, Denver, CO
While employed at Colorado Campfire I consistently demonstrated leadership by maximizing profits, sales, and customer service experience. I have received two awards for consistent positive comment cards, for exemplary service provided. I have also regularly achieved highest per-night sales averages; with $2,500 shift average. I have been recognized by the founder of Colorado Campfire, Mr. James Coplmann, for leadership and continuous superior guest services.
Demonstrate the ability to drive sales
Maintain a high degree of personal integrity
Balance guest experience with necessary operational tasks
Clear understanding of liquor and beer knowledge
Enforce all company policies and procedures in a fair and consistent manner
Ensure all customer needs are met
THE SOCIAL TAP, Fort Collins, CO
Throughout my time at The Social Tap I maintained a strong emphasis on guest service, while being an effective problem solver. I delivered friendly and efficient services while fostering repeat business and a clientele of regular patrons.
Answered guest questions, took orders and suggested menu items
Accurately totaled, processed and collected payments from guests
Maintained knowledge of current menu items
Inventoried and restocked items throughout the day
Appropriately suggested additional items to customers to increase sales
Available upon request