Jessica Torlai
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Jessica Torlai

OBJECTIVE

I am currently seeking a part time position with a café where I would have the ability to work with food and drinks while interacting with customers in an upbeat and lively environment.

EDUCATION

BS Business Administration | Central Washington University
SEPTEMBER 2014 – AUGUST 2018
Marketing specialization and a minor in Sports Business. Completed 104 credits of specialization and business core courses.

EXPERIENCE

Barista | T-Mobile Head Quarters
AUGUST 2019 – PRESENT
Fulfilling a closing lead position within our café – responsible for handling our daily cash deposits, closing down tills, and reporting our end of day sales. Providing excellent customer service and building relationships with our frequent customers is a major aspect of this position.

Community Relations Intern | Seattle Mariners
DECEMBER 2019 – PRESENT
Handling donation fulfillment and correspondence between our department and all local organizations and schools that we have relationships with. Assisting with the Mariners community tour involving player meet and greets and autograph sessions, as well as creating and sending out Mariners fan packs throughout the community.

Corporate Partnership Associate | Los Angeles Lakers
AUGUST 2018 – MAY 2019
Working for the Corporate Partnerships Department regarding the maintenance of relationships with the partners of the Los Angeles Lakers. Assisting with multiple sponsor-related projects, partner events, prospective client research, coordination of game day activations and various connections with fans, contestant selection, ensuring activations run accurately and smoothly, as well as many other game day aspects.

ACTIVITIES

Her Campus Social Media Director | Central Washington University
SEPTEMBER 2016- MARCH 2017
Marketed club through various social media outlets. Communication with members and professionals regarding promotions, launches, community service and fund-raising aspects.
Weekly content gathering and postings aimed at generating traffic onto our social media pages and enhancing our brand were essential aspects of this position.

Stemilt Marketing Taste-Test Research Project | Central Washington University
Conducted a taste-test research group project, as well as a thorough written report: Stemilt: The Future of Apples, for a corporate partner, Stemilt Inc. Our group was then chosen to present our project to the corporate Marketing team at Stemilt, Inc.

SKILLS

• Organizational and problem-solving skills
• Leadership and interpersonal skills
• Prospective client research & general research
• Proficient with Photoshop and Microsoft Office facets
• Superior customer service and communication
• Content creation for various media platforms