Jessica Bischoff
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Jessica Bischoff

Jessica Bischoff
2666 Northvale Dr Apt 202
Grand Rapids, MI 49425
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Experience:
Technical Support
ACI-ISO
February 2010 - February 2012 - Palm Coast, Florida;
Technical support and customer service for a popular real estate appraisal software. I worked closely with real estate appraisers assisting them with any issues they had with their software. I was chosen for a special team that worked directly with the larger appraisal offices.

Babysitter
Kara Wroblewski
May 2009 - February 2010 - Palm Coast, Florida;
Daily child care of a newborn and four-year-old.



Technical Support
Ready Theatre Systems
July 2003 - February 2007, January 2008- May 2008 - Hartford, Michigan;
Technical support and customer service for point of sale terminals, ticket and receipt printers and the software running the front of the house demands of busy movie theatres all over the country. I was responsible for tailoring the software for each new theatre, working closely with theatre owners and managers to ensure a smooth installation. Sometimes this would require me to travel and assist in setting up the hardware, networks and training staff in person. I also setup our tradeshow booth, and attended several trade shows for the movie theatre industry where I met with both existing and potential clients. I was responsible for sales and licensing and often acted as liaison between theatre owners and our developers to further develop the software. I also wrote all of the technical documentation and help file.

Supervisor- Computer Technician
Pyrotec PC
November 2001 - July 2003 - Tucson, AZ
Building, customizing and upgrading computers in house for clients. As well as teaching, basic computer courses.

Windows XP Support Professional

Convergys
November 2001 - 2002 -Tucson, AZ
Tech support for Microsoft's Windows XP supporting everything having to do
with the operating system including but not limited to networking, connectivity
to the internet through any type of connection, printing, and general operating
system issues.
Tech Support Representative
Sprint Broadband
July 2001 - October 2001 • Tucson AZ
connectivity to the internet through a wireless broadband connection. dealing with all operating systems (win 95-xp) (Mac os 7-X) and helping customers set up their personal networks.
Bellsouth Agent (Internet Tech Support)

EDS
November 2000 - May 2001 • Tucson, AZ
Internet tech support for Bellsouth internet services, dealing with all issues of connectivity, browsing and e-mail.

Education
St. Joseph High School
High School Diploma
1999

Penn Foster
Veterinary Assistant - Vocational
2013