Jennifer's Resume
LADYSUNSHINE7777@G
MAILCOM
------------
Jennifer Lundell
OBJECTIVE
� To deliver excellent
customer service
� Never stop learning
from those around me
� Appreciate and
celebrate cultural
diversity of peers and
colleagues
SKILLS
Excellent soft skills in:
� Communication
� Active listening
� Positively influencing
people in feeling
valued and listened to
JENNIFER LUNDELL
EDUCATION
INTERIOR DESIGN, BFA (SUSTAINABILITY SPECIALIZATION). SUMMER
2020- SPRING 2023
PSYCHOLOGY, B.A. � DECEMBER 2019 � NORTHERN ILLINOIS
UNIVERSITY
Key Courses: Research Methods, Statistics, Developmental
Psychology, Social Psychology, Advanced Speech
DIPLOMA � MAY 2009 � RIDGEWOOD BAPTIST ACADEMY
Awarded the Senior Character award at graduation with a 2.98
GPA
EXPERIENCE
VIPKID ENGLISH TEACHER ONLINE- PRESENT
MCDONALD�S GUEST EXPERIENCE LEADER 2018-2020
IHOP � SERVER � AUGUST-NOVEMBER 2019
Outstanding service to multiple tables at once, provided guests
with the food and beverages they needed in a timely fashion
executed time management and problem-solving skills
simultaneously.
AMAZON SORTATION ASSOC. � MAY 2019-JULY2019
Used problem solving and spatial awareness to effectively and
efficiently stack and load packages and parcels onto pallets;
worked harmoniously with my team to deliver expected results for
each shift.
H&R BLOCK CLIENT SERVICE COORDINATOR DECEMBER 2014-APRIL 2015; DECEMBER 2017-APRIL 2018 Administrative duties working with sensitive tax documents; created filing system for two of our Tax professionals; Brand Ambassador to nearby colleagues and built relationships with clients.
MCDONALD�S � CREW TRAINER; CREW MEMBER; GUEST EXPERIENCE LEADER � JUNE 2010 � AUGUST 2015 � VARIOUS LOCATIONS IN THE U.S. AND CANADA
Delivered gold standard service to guests in the states of WA, LA, IL, and province of British Columbia built positive relationships as a brand ambassador and smile maker. Learned and used time management, conflict-resolution, and sales skills.
VOLUNTEER AND LEADERSHIP EXPERIENCE
- Volunteered at World Relief as an ESL tutor
- Volunteered as a Collegium Assistant with Trinity Western University
- Volunteered as a mentor to a new transfer student at Northern Illinois University.
LADYSUNSHINE7777@G
MAILCOM
------------
Jennifer Lundell
OBJECTIVE
� To deliver excellent
customer service
� Never stop learning
from those around me
� Appreciate and
celebrate cultural
diversity of peers and
colleagues
SKILLS
Excellent soft skills in:
� Communication
� Active listening
� Positively influencing
people in feeling
valued and listened to
JENNIFER LUNDELL
EDUCATION
INTERIOR DESIGN, BFA (SUSTAINABILITY SPECIALIZATION). SUMMER
2020- SPRING 2023
PSYCHOLOGY, B.A. � DECEMBER 2019 � NORTHERN ILLINOIS
UNIVERSITY
Key Courses: Research Methods, Statistics, Developmental
Psychology, Social Psychology, Advanced Speech
DIPLOMA � MAY 2009 � RIDGEWOOD BAPTIST ACADEMY
Awarded the Senior Character award at graduation with a 2.98
GPA
EXPERIENCE
VIPKID ENGLISH TEACHER ONLINE- PRESENT
MCDONALD�S GUEST EXPERIENCE LEADER 2018-2020
IHOP � SERVER � AUGUST-NOVEMBER 2019
Outstanding service to multiple tables at once, provided guests
with the food and beverages they needed in a timely fashion
executed time management and problem-solving skills
simultaneously.
AMAZON SORTATION ASSOC. � MAY 2019-JULY2019
Used problem solving and spatial awareness to effectively and
efficiently stack and load packages and parcels onto pallets;
worked harmoniously with my team to deliver expected results for
each shift.
H&R BLOCK CLIENT SERVICE COORDINATOR DECEMBER 2014-APRIL 2015; DECEMBER 2017-APRIL 2018 Administrative duties working with sensitive tax documents; created filing system for two of our Tax professionals; Brand Ambassador to nearby colleagues and built relationships with clients.
MCDONALD�S � CREW TRAINER; CREW MEMBER; GUEST EXPERIENCE LEADER � JUNE 2010 � AUGUST 2015 � VARIOUS LOCATIONS IN THE U.S. AND CANADA
Delivered gold standard service to guests in the states of WA, LA, IL, and province of British Columbia built positive relationships as a brand ambassador and smile maker. Learned and used time management, conflict-resolution, and sales skills.
VOLUNTEER AND LEADERSHIP EXPERIENCE
- Volunteered at World Relief as an ESL tutor
- Volunteered as a Collegium Assistant with Trinity Western University
- Volunteered as a mentor to a new transfer student at Northern Illinois University.