Resume
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Resume

CACI, San Angelo, TX, Background Investigator, April 2017 - present
Manage a full caseload, conduct in person and telephone interviews, research and review records, submit focused reports, adhere to strict deadlines, customer service and relations.

District Attorney Family Support, Las Vegas, NV, Family Support Specialist, August 2016 - February 2017
Case Manager for child support enforcement division. Managed a full caseload assisting non custodial and custodial parents with payment plans, modifications, and reviews of court ordered child support obligations.

Scooterbay Publishing Inc, Henderson, NV, Digital Media Editor, August 2014 - August 2016
Curate Editorial Content for Digital Magazine Publications, Creative Development, Supervisor of Interns and Assistants, Editor, Supervisor of Freelance Writers, Article and Blog Posts, Social Media Management

Venetian Sands Corp, Las Vegas, NV, Front Desk Agent, June 2014 to August 2014
Customer Service, front desk check in and check out procedures, sales and restaurant reservations, guest relations.

PepsiCo, Las Vegas, NV, Food Service Sales Representative, May 2013 to June 2014
Customer Service, New Business Acquisition, Selling and Service, Contracts and Beverage Agreements, Forecasting and Pricing, Resolve Customer Urgent Issues, Safety Management Team

Mary Kay Cosmetics, Las Vegas NV, Customer Representative, May 2011 to August 2014
Customer Service, customer parties and sales, new client sign up, guest relations

PepsiCo, Las Vegas, NV, Customer Information Analyst, July 2009 to May 2013
Customer Service, Setup and Maintenance, Audit and Reports Accountability, Case Tracking/Research, Period Reconcile, Pricing, Customer Disputes, Safety Management Team

PepsiCo, Las Vegas, NV, Raw Materials Coordinator, June 2008 to July 2009
Purchasing, forecasting, customer service and accounts receivable/payable duties. Create/maintain databases, transport and shipment scheduling, new initiatives, Safety Management Team

Clark County School District, Las Vegas, NV, Special Education Teacher and Case Manager, Grades K-4, August 2006 to June 2008
Classroom management, lesson plans, behavior analysis and Child Safety

Cuyahoga Falls City School District, Cuyahoga Falls, OH, Special Education Teacher and Case Manager, Grades 6,7,8, August 2005 to August 2006
Classroom management, lesson plans, behavior analysis and Child Safety

The Hammer Co Wine Distributor, Streetsboro, OH, Customer Service, September 2009 to August 2005
Customer Service Representative, Order Entry, Pricing and Customer Support, Clerical Duties

Bachelor of Science in Education, Kent State University, Kent, OH, May 2005

References Available Upon Request