Jeff Johnson
JEFFREY D. JOHNSON
2268 30 ½ ST S Email: ------------
FARGO, ND 5807 Mobile:------------
QUALIFICATIONS
• Over 12 years of experience in customer service and sales.
• Over 10 years of management and supervisory experience.
Experienced in problem resolution. Negotiation, maintaining customer satisfaction, and
training staff in effective customer service practices.
• I initiated, planned, and carried out special events which attracted and retained new clientele.
• Business software experience includes MS Word, Excel, and Outlook. Computerized inventory,
SAP and Quick Books.
• Excellent communication skills with customers and suppliers.
• Excellent personal, communication and problem solving skills
• Excellent at prioritizing and multi-tasking
RELATED EMPLOYMENT
NORTHERN PLAINS STEEL, Fargo, ND
Inside Sales Representative, 2018-2019
• Maintain customer satisfaction with company and product, resulting in consistent sales levels
and solid repeat and referral business.
• Receive and enter orders into SAP system, track and follow orders whether in production or finished product.
• Provide customers with a time line, tracking and updates for delivered product.
• Communicate with shipping department and maintain proper deliveries.
Landis & Gyr, Minneapolis, MN
Gas Meter Tech, 2017-2018
• Maintenance on existing gas meters.
DAKOTA SPAS, Fargo, ND
Sales /Personal Sales, 2014-2017
• Train new hires and existing staff in company policy, customer service, and sales
• Maintain customer satisfaction with company and product, resulting in consistent sales levels
and solid repeat and referral business.
• Responsible for ordering, inventory management and scheduling product delivery.
• Schedule and supervise booth for all outside events. including local and regional
trade shows, home shows and exhibits.
TUBS OF FUN! THE FAMILY RECREATION SUPERSTORE, Fargo, ND
Sales Manager/Personal Sales, 2005-2014
• Train new hires and existing staff in company policy, customer service, and sales
• Maintain customer satisfaction with company and product, resulting in consistent sales levels
and solid repeat and referral business.
• Responsible for ordering, inventory management and scheduling product delivery.
• Schedule and supervise booth for all outside events. including local and regional
trade shows, home shows and exhibits.
SLAMMERS SPORTS BAR, Fargo. ND
Bar Manager, 2003-2005
• Coordinated schedules of 10 to I6 full and part-time servers and bartenders over two shifts.
• Managed weekly inventories; ordered food, beer, and liquor; worked extensively with
Vendors and sales representatives.
• Hired, trained, and supervised employees; maintained good staff retention rate.
JIM LAUREMANDS -#2 SALOON, Fargo, ND
Maneger/Bartender, I995-2003
• I Supervised and coordinated schedules of servers and bartenders; hired and trained stall‘.
• Managed inventory, performed weekly and monthly inventories. and ordered food, beer, and
liquor.
EDUCATION
NORTH DAKOTA STATE UNIVERSITY, Fargo
• 3 years in Business classes w/emphasis in Finance
• Numerous computer and accounting courses.
MILITARY SERVICE
• NORTH DAKOTA AIR NATIONAL GUARD, Fargo
• E-4, Civil Engineering Unlit, 6 years
REFERENCES
Available upon request.
JEFFREY D. JOHNSON
2268 30 ½ ST S Email: ------------
FARGO, ND 5807 Mobile:------------
QUALIFICATIONS
• Over 12 years of experience in customer service and sales.
• Over 10 years of management and supervisory experience.
Experienced in problem resolution. Negotiation, maintaining customer satisfaction, and
training staff in effective customer service practices.
• I initiated, planned, and carried out special events which attracted and retained new clientele.
• Business software experience includes MS Word, Excel, and Outlook. Computerized inventory,
SAP and Quick Books.
• Excellent communication skills with customers and suppliers.
• Excellent personal, communication and problem solving skills
• Excellent at prioritizing and multi-tasking
RELATED EMPLOYMENT
NORTHERN PLAINS STEEL, Fargo, ND
Inside Sales Representative, 2018-2019
• Maintain customer satisfaction with company and product, resulting in consistent sales levels
and solid repeat and referral business.
• Receive and enter orders into SAP system, track and follow orders whether in production or finished product.
• Provide customers with a time line, tracking and updates for delivered product.
• Communicate with shipping department and maintain proper deliveries.
Landis & Gyr, Minneapolis, MN
Gas Meter Tech, 2017-2018
• Maintenance on existing gas meters.
DAKOTA SPAS, Fargo, ND
Sales /Personal Sales, 2014-2017
• Train new hires and existing staff in company policy, customer service, and sales
• Maintain customer satisfaction with company and product, resulting in consistent sales levels
and solid repeat and referral business.
• Responsible for ordering, inventory management and scheduling product delivery.
• Schedule and supervise booth for all outside events. including local and regional
trade shows, home shows and exhibits.
TUBS OF FUN! THE FAMILY RECREATION SUPERSTORE, Fargo, ND
Sales Manager/Personal Sales, 2005-2014
• Train new hires and existing staff in company policy, customer service, and sales
• Maintain customer satisfaction with company and product, resulting in consistent sales levels
and solid repeat and referral business.
• Responsible for ordering, inventory management and scheduling product delivery.
• Schedule and supervise booth for all outside events. including local and regional
trade shows, home shows and exhibits.
SLAMMERS SPORTS BAR, Fargo. ND
Bar Manager, 2003-2005
• Coordinated schedules of 10 to I6 full and part-time servers and bartenders over two shifts.
• Managed weekly inventories; ordered food, beer, and liquor; worked extensively with
Vendors and sales representatives.
• Hired, trained, and supervised employees; maintained good staff retention rate.
JIM LAUREMANDS -#2 SALOON, Fargo, ND
Maneger/Bartender, I995-2003
• I Supervised and coordinated schedules of servers and bartenders; hired and trained stall‘.
• Managed inventory, performed weekly and monthly inventories. and ordered food, beer, and
liquor.
EDUCATION
NORTH DAKOTA STATE UNIVERSITY, Fargo
• 3 years in Business classes w/emphasis in Finance
• Numerous computer and accounting courses.
MILITARY SERVICE
• NORTH DAKOTA AIR NATIONAL GUARD, Fargo
• E-4, Civil Engineering Unlit, 6 years
REFERENCES
Available upon request.