Jasmine Kock
Jasmine Kock
201 S Copeland Ave Apt 303
Jefferson, WI 53549
------------
------------
I am currently a Student at MATC in Fort Atkinson, I am going for my Bachelors in counseling . I am very hard working and can pick up on difficult tasks quickly. I am a strong and dedicated worker, and will always strive to be the best employee that I can be.
Work Experience
Sylvan Crossings February 2018- present
Caregiver
• Help clients take prescribed medication
• Assist clients with ambulation and mobility around the house or outside (doctor’s appointments, walks etc.)
• Assist clients with personal care and hygiene
• Help clients with physical therapy exercises
• Plan and prepare meals with assistance from the clients (when they are able)
• Do the client’s shopping or accompany them when they shop
• Perform light housekeeping duties that clients can’t complete on their own
• Be a pleasant and supportive companion
• Report any unusual incidents
• Act quickly and responsibly in cases of emergency
Basin Industries January 2018- March 2018
CNC Machine Operator
• Prepare and operate CNC machines to perform tasks such as drilling, grinding, milling etc.
• Understand specifications of the task at hand and the desired result by reading blueprints, mechanical drawings etc.
• Translate instructions into computer commands so the machines can perform the correct function
• Prepare and load raw materials and parts onto the machines
• Prepare a test run to check if the machines produce outputs according to specifications
• Set machines to complete full cycles to fabricate large number of parts
• Supervise the machines while they execute the tasks and make any necessary adjustments to produce a better result
• Inspect and measure finished products and compare them with requirements to determine if the process has been completed properly
• Check and maintain machinery daily to ensure functionality
Generac September 2017- January 2018
Customer service representative
• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Keep records of customer interactions, process customer accounts and file documents
References
Katie Jo Earle : co worker at Sylvan and prior employment------------
Christopher Strang: co worker at Sylvan------------
Catherine McDonald: co worker at Generac------------
Heather Belk: Boss at Sylvan------------
Jasmine Kock
201 S Copeland Ave Apt 303
Jefferson, WI 53549
------------
------------
I am currently a Student at MATC in Fort Atkinson, I am going for my Bachelors in counseling . I am very hard working and can pick up on difficult tasks quickly. I am a strong and dedicated worker, and will always strive to be the best employee that I can be.
Work Experience
Sylvan Crossings February 2018- present
Caregiver
• Help clients take prescribed medication
• Assist clients with ambulation and mobility around the house or outside (doctor’s appointments, walks etc.)
• Assist clients with personal care and hygiene
• Help clients with physical therapy exercises
• Plan and prepare meals with assistance from the clients (when they are able)
• Do the client’s shopping or accompany them when they shop
• Perform light housekeeping duties that clients can’t complete on their own
• Be a pleasant and supportive companion
• Report any unusual incidents
• Act quickly and responsibly in cases of emergency
Basin Industries January 2018- March 2018
CNC Machine Operator
• Prepare and operate CNC machines to perform tasks such as drilling, grinding, milling etc.
• Understand specifications of the task at hand and the desired result by reading blueprints, mechanical drawings etc.
• Translate instructions into computer commands so the machines can perform the correct function
• Prepare and load raw materials and parts onto the machines
• Prepare a test run to check if the machines produce outputs according to specifications
• Set machines to complete full cycles to fabricate large number of parts
• Supervise the machines while they execute the tasks and make any necessary adjustments to produce a better result
• Inspect and measure finished products and compare them with requirements to determine if the process has been completed properly
• Check and maintain machinery daily to ensure functionality
Generac September 2017- January 2018
Customer service representative
• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Keep records of customer interactions, process customer accounts and file documents
References
Katie Jo Earle : co worker at Sylvan and prior employment------------
Christopher Strang: co worker at Sylvan------------
Catherine McDonald: co worker at Generac------------
Heather Belk: Boss at Sylvan------------