Jannessie Solis
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Location: Riverside, CA, USA
School: Riverside City College
Field of Study: Sociology

Jannessie Solis

Jannessie Solis (Jane)


Jannessie Solis
3618 Ellery Dr
Riverside, Ca 92503
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Skills

Bilingual
Customer Service Oriented
Word and excel proficient
75 WPM
Friendly
Team player
Attention to detail
Quick learner
Positive energy

Experience

Riverwalk Pet Resort - Front Desk and Kennel Attendant
February 2013 - March 2020
Handle payments
Schedule appointments
Call customers
Administer insulin and medication to pets
Answer phones and general customer service
Create and check files
Make sure the area is clean and hygienic at all times
Keep animals safe and supervised at all times
Keep water and food bowls clean
Keep kennels and play yards in perfect condition
Respond quickly to emergencies and injuries
Make vet runs
Make sure all files are up to date
Train new employees
Open and close



Anytrek Corporation - Office Assistant/Customer Service
January 2017 - December 14 2018, Ontario, CA
Started working with this business when they opened up in their office in California. I still worked at the pet resort part-time while working at Anytrek.
Maintain office clean and organized
Handle payments
Customer service
Answer phones
Check on the website constantly
Keep track of customers and their invoices
Make sure technology was always working and accurate
Schedule meetings
Assist with sales/find potential customers
Book work trips (flights, hotels, car rentals)
Monitor company spending
Make sure office rent and utilities were paid on time
Create excel spreadsheets documenting sales and commissions for the sales team
Maintain office clean and organized
Assisting with daily tasks/anything my supervisors and coworkers needed help with
Take orders
Test products
Package products
Oversee shipments
Follow up with customers



Education


Riverside City College
Current
Sociology
La Sierra High School
2013
High school diploma

Dog care,