Janine Humphries
Janine Humphries

Passionate leader eager to contribute professional background in customer service, administration, and student support toward maximizing a top employer’s success

PROFILE OF QUALIFICATIONS

• Excel at guiding students to make reasonable college goals based on their professional and academic interests
• Strategically prioritize, coordinate, and manage multiple projects to optimize productivity and achieve critical performance goals in retention, satisfaction, and morale
• Dynamic communication and interpersonal relation skills with a continual commitment to cultivating strong student relations, motivating teams, and aligning all daily operations with long-term university objectives
• Technology savvy, with proficiency in Microsoft Office (Word, Excel, PCO), Thinking Wave Length 5.6, and Myers Briggs ENFP; rapidly learn new systems and software supporting employer operations

KEY AREAS OF EXPERTISE


• Team Building / Training
• Administrative Support
• Student Engagement
• Lesson Plan Dev.
• Client Relations
• Workflow Prioritization


PROFESSIONAL EXPERIENCE

CARE & CONNECTIONS COORDINATOR, ALIVE CHURCH 2014 – PRESENT
• Act as a liaison between the congregation team and pastors
• Promptly enter data and information including prayers, classes, and demographics into the computer system
• Strategically coordinate, plan, and manage weekly volunteer teams that assist with data entry
• Maintain updated and accurate data review sheets to ensure weekly objectives are being achieved
• Frequently conduct prayer follow-ups to encourage a pastoral care network and culture within the church
• Play a vital role in ensuring the seamless operations of a 20-member team of volunteers that are responsible for executing party events 4 times per year

PRESCHOOL TEACHER, LITTLE RANCH PRESCHOOL 2000 – 2002
• Skillfully developed and implemented engaging lesson plans to facilitate the academic development of students
• Established a positive classroom environment conducive to student learning and safety

TEMP OFFICE WORKER, TEMP CONNECTION 2000
• Provided outstanding customer service by quickly greeting guests, determining their needs, and addressing their inquiries or concerns
• Delivered dynamic administrative and clerical support to team members

PHONE CONTACT, UNIVERSITY OF ARIZONA FINANCIAL AID DEPARTMENT 1991 – 1994
• Displayed a friendly and professional demeanor when addressing student or faculty inquiries
• Handled a high-volume of phone calls on a regular basis

EDUCATION

Bachelor of Science in Geography, University of Arizona; 200