Janessa N'guessan professional resume
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Location: Atlanta, GA, USA
School: University of Georgia
Major: Telecommunications

Janessa N'guessan professional resume

Janessa C. N’guessan
1737 Chateau Drive
Dunwoody, GA 30338
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Education
May 2005 -The University of Georgia with a BA in Telecommunications Arts and a minor in Spanish,
● Proficient in Microsoft Office Suite
Work Experience
March 2019-Current, Sr. Administrative Assistant, UPS World Headquarters
Atlanta, GA
● Provide support to executive account managers by running and creating sales reports
● Assist in organizing and overseeing Sales team events
● Create monthly UPS news e-flyer
● Order and organize supplies and promotional material
● expedited international shipping coordinator
● Answer phone and reply to emails
January 2017-May 2018, Tax Preparer, Prestige Tax Services Smyrna, GA
● Prepare individual tax returns for clients
● Provide customer service and answer any questions
● Responsible for gaining clients through direct marketing
May 2017-July 2018, Delivery Driver, Amazon Flex Smyrna, GA
● Deliver packages to various metro-Atlanta areas
● Ensure timely arrival of all deliveries
● Loading packages so they are not damaged and ensuring the best customer care
May 2015-May 2017, Server/Event assistant, Vino Venue Dunwoody, GA
● Provided excellent customer service by offering food suggestions and wine pairings
● Assisted in private events
● Maintained the cleanliness of the restaurant
● Helped guests understand what the venue offered and aided in selling events
January 2013-2015, Singer/Entertainer,
Japan, Morocco, USA
● Traveled and lived in Japan and Morocco for a variety of singing opportunities
● Performed in various public shows and entertainment
May 2012- January 2013 , Administrative Assistant , Bonus Building Co ,
Atlanta, GA
● Responsible for answering phone
● Provided customer support and maintained database
● Organized customer files
● Ordered office supplies
December 2010 – May 2012 Server, The Capital Grille, New York, NY
● Provided excellent customer service to guests and resolving any concerns
● Sold and up-sold wine
● Made food suggestions
● Assured food comes to table as ordered
September 2006-December 2010 Server, Seasons 52 Dunwoody, GA
● Provided excellent customer service to guests and resolving any concerns
● Sold and up-sold wine
● Made food suggestions
● Assured food comes to table as ordered
August 2005-June 2006 Marketing Coordinator, Tescom USA , Atlanta, GA
Responsible for all marketing efforts, reporting to Managing Director who reports to Executive VP.
Develops integrated approach to increase sales results, product awareness and brand image. Key foci
include:
● Aided in administrative duties including answering phones, filing paperwork, organizing
correspondences, maintained office space
● Created and implemented the marketing budget
● Designed marketing collateral such as brochures, postcards, trade show booths and informational
products
● organized and coordinated all corporate meetings and events
● Organized and attended trade shows
● Drove email and direct mail campaigns

marketing