Janessa Miranda
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Janessa Miranda

Personal Summary
A creative, detail-oriented social media enthusiast who is well rounded in the realm of digital consumer experience. From custom designing attention grabbing logos and graphic designs for small businesses, social media accounts, and coordinated events; to building digital audiences on social media platforms. Constantly inspired by opportunities for growth and learning. A self-starter who can excel independently or collaborate with a team to achieve business and operational goals.

Areas of Expertise:
- Communications & Media
- Windows & Adobe Software
- Organizational skills
- Judgment & Decision Making
- Time Management
- Detail-oriented

Education:
-August 2020 - May 2022 (In progress)
San Jose State University, San Jose - Bachelors Degree in Behavioral Science

=June 2020
De Anza College, Cupertino -Associates Degree in Behavioral Science

-May 2016
Santa Teresa High School, San Jose- High School Diploma

Experience:
February 2019 - Present
Kaiser Permanente, San Jose - Admitting Representative
-Direct communication with culturally diverse patient population
-Work in an environment with multi-generational and diverse working styles
-Prepare reports on hospital admissions rates
-Revenue collection
-Translate for Spanish speaking patients

October 2017 - February 2019
Nordstrom, San Jose - Stylist Assistant
-Manage multiple social media accounts to promote business and stay connected to clients
-Conducted and provided research for the stylist to achieve high success rates
-Coordinate styling appointments, organize seasonal events and luncheons
-Custom order inventory from stores across the country
-Responsible for various administrative tasks

January 2015 - June 2018
VeggieGrill, Santana Row - Shift Lead
-Meet excellent guest service standard
-Thrive under pressure in a fast-paced environment
-Promote strong collaborative team environment, motivate team meet aggressive business goals
-Conduct inventory and communicate with vendors