James Hogan Resume
Operations Management and Business Analytics
Location: Ellicott City, MD, USA
School: University of Maryland, College Park
Major: Operations Management and Business Analytics

James Hogan Resume

JAMES‌ ‌CHARLES‌ ‌HOGAN‌ ‌
------------‌│(443)8‌12-6103‌│‌Ellicott‌ ‌City,‌ ‌MD‌│‌LinkedIn‌ ‌
EDUCATION‌

University‌ ‌of‌ ‌Maryland‌ ‌–‌ ‌Robert‌ ‌H.‌ ‌Smith‌ ‌School‌ ‌of‌ ‌Business‌ ‌ ‌ ‌‌Cumulative‌ ‌GPA:‌ ‌3.84‌ ‌
Bachelor‌ ‌of‌ ‌Science,‌ ‌Operations‌ ‌Management‌ ‌and‌ ‌Business‌ ‌Analytics‌ ‌ ‌Anticipated:‌ ‌May‌ ‌2021‌ ‌
Senator‌ ‌Bates‌ ‌Scholarship‌ ‌ ‌ ‌Fall‌ ‌2019‌ ‌–‌ ‌Present‌ ‌
●Granted‌ ‌for‌ ‌community‌ ‌service‌ ‌work‌ ‌and‌ ‌strong‌ ‌academic‌ ‌performance‌ ‌
Alpha‌ ‌Lambda‌ ‌Delta‌ ‌National‌ ‌Honors‌ ‌Society‌ ‌ ‌January‌ ‌2018‌ ‌–‌ ‌Present‌ ‌
●Member‌ ‌of‌ ‌the‌ ‌Finance‌ ‌Committee‌ ‌May‌ ‌2019‌ ‌–‌ ‌Present‌ ‌
Dean’s‌ ‌List‌ ‌Recipient‌ ‌ ‌Fall‌ ‌2017‌ ‌–‌ ‌Present‌ ‌

WORK‌ ‌EXPERIENCE‌

Student‌ ‌Consultant‌‌ ‌–‌ ‌Innovate‌ ‌Maryland‌ ‌Consulting‌ ‌Practicum‌ ‌–‌ ‌University‌ ‌of‌ ‌Maryland,‌ ‌College‌ ‌Park‌ ‌January‌ ‌2020‌ ‌–‌ ‌Present‌ ‌
●Collaborate‌ ‌with‌ ‌six‌ ‌other‌ ‌student‌ ‌consultants‌ ‌to‌ ‌identify‌ ‌website‌ ‌governance‌ ‌issues‌ ‌and‌ ‌develop‌ ‌recommendations‌ ‌
●Lead‌ ‌interviews‌ ‌with‌ ‌on‌ ‌and‌ ‌off‌ ‌campus‌ ‌stakeholders‌ ‌to‌ ‌benchmark‌ ‌UMD‌ ‌against‌ ‌peers‌ ‌
●Conduct‌ ‌independent‌ ‌research‌ ‌on‌ ‌website‌ ‌accessibility‌ ‌strategies‌ ‌and‌ ‌present‌ ‌findings‌ ‌to‌ ‌internal‌ ‌stakeholders‌ ‌

Student‌ ‌Assistant‌‌ ‌–‌ ‌Office‌ ‌of‌ ‌Student‌ ‌Conduct‌ ‌–‌ ‌University‌ ‌of‌ ‌Maryland,‌ ‌College‌ ‌Park‌ ‌May‌ ‌2019‌ ‌–‌ ‌Present‌ ‌
●Respond‌ ‌to‌ ‌inquiries‌ ‌from‌ ‌students,‌ ‌staff‌ ‌and‌ ‌faculty‌ ‌members,‌ ‌university‌ ‌officials,‌ ‌and‌ ‌attorneys‌ ‌
●Update‌ ‌and‌ ‌manage‌ ‌student‌ ‌records‌ ‌in‌ ‌the‌ ‌Maxient‌ ‌database‌ ‌
●Complete‌ ‌background‌ ‌checks‌ ‌daily‌ ‌for‌ ‌the‌ ‌Federal‌ ‌Government‌ ‌and‌ ‌other‌ ‌academic‌ ‌institutions‌ ‌
●Demonstrate‌ ‌confidentiality‌ ‌and‌ ‌professionalism‌ ‌when‌ ‌dealing‌ ‌with‌ ‌sensitive‌ ‌student‌ ‌cases‌ ‌

Peer‌ ‌Dialogue‌ ‌Leader‌‌ ‌–‌ ‌Department‌ ‌of‌ ‌Resident‌ ‌Life‌ ‌–‌ ‌University‌ ‌of‌ ‌Maryland,‌ ‌College‌ ‌Park‌ ‌February‌ ‌2019‌ ‌–‌ ‌Present‌ ‌
●Facilitate‌ ‌dialogue‌ ‌sessions‌ ‌for‌ ‌groups‌ ‌of‌ ‌10-16‌ ‌students‌ ‌on‌ ‌trending‌ ‌multicultural‌ ‌issues‌ ‌resulting‌ ‌in‌ ‌the‌ ‌introduction‌ ‌of‌ ‌
Multicultural‌ ‌Advocates‌ ‌on‌ ‌campus‌ ‌
●Manage‌ ‌conflict‌ ‌through‌ ‌dialogue‌ ‌using‌ ‌emotion‌ ‌identification‌ ‌protocol‌ ‌
●Completed‌ ‌90-hour‌ ‌intensive‌ ‌training‌ ‌on‌ ‌leading‌ ‌effective‌ ‌communication‌ ‌within‌ ‌dialogue‌ ‌

Community‌ ‌Assistant‌‌ ‌–‌ ‌Department‌ ‌of‌ ‌Resident‌ ‌Life‌ ‌–‌ ‌University‌ ‌of‌ ‌Maryland,‌ ‌College‌ ‌Park‌ ‌August‌ ‌2018‌ ‌–‌ ‌January‌ ‌2020‌ ‌
●Acted‌ ‌as‌ ‌the‌ ‌primary‌ ‌communication‌ ‌resource‌ ‌between‌ ‌1600‌ ‌residents,‌ ‌17‌ ‌Resident‌ ‌Assistants,‌ ‌and‌ ‌staff‌ ‌
●Conducted‌ ‌audits‌ ‌of‌ ‌desk‌ ‌materials‌ ‌each‌ ‌shift‌ ‌to‌ ‌reinforce‌ ‌continued‌ ‌organization‌ ‌using‌ ‌MyDRL‌ ‌and‌ ‌StarRez‌ ‌software‌ ‌
●Worked‌ ‌closely‌ ‌with‌ ‌team‌ ‌of‌ ‌13‌ ‌employees‌ ‌to‌ ‌provide‌ ‌residents‌ ‌with‌ ‌excellent‌ ‌24-hour‌ ‌customer‌ ‌service‌ ‌

LEADERSHIP‌ ‌ACTIVITIES‌

Phi‌ ‌Chi‌ ‌Theta‌ ‌Business‌ ‌Fraternity‌ ‌‌–‌ ‌University‌ ‌of‌ ‌Maryland,‌ ‌College‌ ‌Park‌ ‌
Merchandise‌ ‌Chair‌ ‌ ‌‌November‌ ‌2019‌ ‌–‌ ‌Present‌ ‌
●Single-handedly‌ ‌design‌ ‌merchandise‌ ‌for‌ ‌95‌ ‌fraternity‌ ‌members‌ ‌
●Communicate‌ ‌between‌ ‌supplier‌ ‌and‌ ‌fraternity‌ ‌members‌ ‌to‌ ‌ensure‌ ‌efficiency‌ ‌and‌ ‌satisfaction‌ ‌
●Organize‌ ‌merchandise‌ ‌order‌ ‌form,‌ ‌placement‌ ‌of‌ ‌the‌ ‌form,‌ ‌and‌ ‌distribution‌ ‌of‌ ‌orders‌ ‌to‌ ‌members‌ ‌

CIVICUS‌ ‌Living‌ ‌and‌ ‌Learning‌ ‌Program‌ ‌‌–‌ ‌University‌ ‌of‌ ‌Maryland,‌ ‌College‌ ‌Park‌ ‌
Outreach‌ ‌Co-Chair‌ ‌ ‌August‌ ‌2018‌ ‌–‌ ‌May‌ ‌2019‌ ‌
●Advertised‌ ‌program‌ ‌by‌ ‌tabling‌ ‌at‌ ‌on-campus‌ ‌events‌ ‌to‌ ‌increase‌ ‌program‌ ‌visibility‌ ‌and‌ ‌inform‌ ‌prospective‌ ‌students‌ ‌
●Coordinated‌ ‌and‌ ‌executed‌ ‌buddy‌ ‌program‌ ‌for‌ ‌54‌ ‌first‌ ‌year‌ ‌students‌ ‌to‌ ‌aid‌ ‌their‌ ‌transition‌ ‌into‌ ‌college‌ ‌
●Developed‌ ‌the‌ ‌welcome‌ ‌basket‌ ‌initiative‌ ‌in‌ ‌order‌ ‌to‌ ‌make‌ ‌first‌ ‌year‌ ‌students‌ ‌feel‌ ‌welcomed‌ ‌to‌ ‌the‌ ‌program‌ ‌
Associate‌ ‌ ‌August‌ ‌2017‌ ‌–‌ ‌May‌ ‌2019‌ ‌
●Completed‌ ‌five‌ ‌service‌ ‌projects‌ ‌each‌ ‌semester‌ ‌with‌ ‌peers‌ ‌such‌ ‌as‌ ‌volunteering‌ ‌at‌ ‌soup‌ ‌kitchens‌ ‌and‌ ‌dog‌ ‌adoption‌ ‌events‌ ‌
●Explored‌ ‌multicultural‌ ‌issues‌ ‌and‌ ‌demonstrated‌ ‌civic‌ ‌engagement‌ ‌through‌ ‌five‌ ‌courses‌ ‌unique‌ ‌to‌ ‌program‌ ‌participants‌ ‌

SKILLS‌ ‌AND‌ ‌INTERESTS‌

●Skills:‌ ‌‌Microsoft‌ ‌Office‌ ‌(proficient),‌ ‌Google‌ ‌Office‌ ‌(proficient),‌ ‌French‌ ‌(basic),‌ ‌Willingness/Ability‌ ‌to‌ ‌Travel,‌ ‌Customer‌ ‌
Service,‌ ‌Active‌ ‌Listening,‌ ‌Teamwork,‌ ‌Flexibility/Adaptability‌ ‌
●Interests:‌ ‌‌Traveling,‌ ‌Cooking,‌ ‌Mindfulness(Meditation‌ ‌and‌ ‌Yoga)‌ ‌

https://docs.google.com/document/d/1lGjzydxrZReV0vnqBJBagnWBOan-AUhq54zmhJCsRVw/edit?usp=sharing