Jacob Sadler Resume
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Jacob Sadler Resume

Jacob Sadler
4006 Glenn Oaks Dr. Bryan, Tx 77802 Phone:
------------ (Cell)
E-mail: ------------

Objectives
• To use my technical and logical skillset, with my knowledge of computers and network devices, working with a team to achieve a common goal

Skills
• Programming Language: SQL, HTML
• Network Management: ADSS, Windows Server 2016
• Graphics: Corel Paint Shop Pro XIII, Corel Draw, Adobe Illustrator
• Data Entry: SAP

Experience

Texas A&M University Utilities and Energy Services (1581 TAMU)
Infrastructure Contractor Temporary Position (May 2019-September 2019)
• Handle Tickets input into system about server errors, network drops, etc.
• Meet with vendors and other IT people for projects including network drops
• Work with the infrastructure team to ensure that projects were getting completed efficiently
• Checking with customers to ensure tickets are resolved

City of College Station (310 Krenek Tap Rd., College Station)
Technology Services Intern (Aug 2018 – May 2019)
• Processing incidents and service requests initiated by customers using either the Self-Service Portal,
email, or telephone.
• Investigating and diagnosing incidents and researching solutions.
• Working on incident and service request tasks.
• Escalating incidents and service requests to the next level of support if necessary.

U.S. Well Services (2870 N Harvey Mitchell Pkwy, Bryan)
Lead Maintenance Parts Clerk (May 2017-Oct. 2017)
• Handled, maintained, and dispatched out maintenance parts
• Created system to maintain reorder points, order amounts, and PO’s
• Handle quotes with vendors to ensure cost efficiency
• Complied with PEC safety including SEMS, SDS, and wearing proper PPE

Axis Pipe and Tube (1451 Louis E Mikulin Rd, Bryan)
Material Test Results (MTR) Clerk (October 2015- May 2017)
• Handled all test records on tubular goods to ensure proper API specs/regulations
• Input and organize all records into SAP and Sharepoint
• Effectively communicates changes on the status of inventory with other departments
• Dispatched all trucks with the proper documentation for shipping (Mexico/US)

Halliburton Energy Services (1109 Foundation Dr, Caldwell)
Maintenance Parts Technician (September 2014- September 2015)
• Maintained a 100% inventory count
• Handled, maintained, and dispatched out maintenance parts using SAP
• Negotiated contracts with vendors to ensure cost efficiency
• Communicated with maintenance leads to ensure materials would be punctual

C.C. Creations (114 Holleman Drive, College Station)
Sign and Banner Production (July 2010- August 2014)
• Created signs, banners, decals and vehicle wraps for customers
• Installed graphics when necessary for customers
• Provided a detail-oriented production of signs
• Worked together with a team to ensure efficient production

West Corporation (3101 University Drive East, Bryan, TX)
Customer Service/Technical Support Agent (May 2009 – May 2010)
• Provided on the phone support for Dish Network products
• Billing support for Dish Network
• On-floor supervisor for new hires
• Handled customer accounts to ensure good value for price on channel packages

Education

Blinn College (Spring 2018- Spring 2020)
• AAS Information Technology Administrator

Bryan High School (Graduated May 2008)
• High School Diploma


Certifications
• TestOut PC Pro
References available on request