Jaclyn Brumback's Resume
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Jaclyn Brumback's Resume



Dynamic, client-oriented professional with extensive experience in complex problem-solving. Extensive experience with crisis management, leadership, and maintaining company compliance and procedures.

EXPERIENCE
MAY 2019 - CURRENT
ADMINISTRATIVE SPECIALIST, THE RESURFACE GROUP
� Work in conjunction with HR contractor to ensure employee files are up to date and provide effective record keeping
� Complete invoices as needed and ensure necessary client and family intake paper work is completed
� Develop and implement systems to improve company function and client satisfaction

JANUARY 2018 - DECEMBER 2018
PROGRAM DIRECTOR, CASA CAPRI RECOVERY
� Audit, monitor, and review all clinical documentation to ensure it is meeting the company�s standards and required billable hours
� Conduct counseling groups including mindfulness, process, relapse prevention, and psychoeducation
� Hire, train, and evaluate team members� performances and ensure employees are meeting employer and HIPAA standards
� Provide crisis management to support client care and safety

FEBRUARY 2015 - JANUARY 2018
CASE MANAGER, CASA CAPRI RECOVERY
� Provide individual case management for caseload of 10-12 clients throughout their addiction treatment care and complete intake assessments
� Facilitate family coordination and promote healthy interaction among clients with loved ones
� Conduct counseling groups related to mindfulness, addiction recovery, relapse prevention, and self-awareness

EDUCATION
JANUARY 2016 - MAY 2020
ASSOCIATES DEGREE IN PSYCHOLOGY, ORANGE COAST COLLEGE

JANUARY 2014 - APRIL 2015
CERTIFIED DRUG AND ALCOHOL COUNSELER II, CENTAUR UNIVERSITY