Jackie Neubauer
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Jackie Neubauer

Jackie Neubauer
Pittsburgh, Pennsylvania 15205
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Objective
• To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my business experience to the fullest.


Work History
99 Bottles, Pittsburgh PA
April 2019 – Present, Bartender
• Greet customers
• Verify customer identification (IDs)
• Prepare and serve mixed drinks, craft beers, other beverages for patrons quickly and efficiently
• Handle cash and credit transactions
• Maintain and stock bar supplies
• Clean bar and establishment at closing
• Train new employees on safety and sanitation regulations

NET Xperts LLC, Pittsburgh PA
August 2018 – Present, Front Office Administrator
• Answer calls on a multi-line console, route calls, take messages
• Filing
• Mail distribution, receive packages from FEDEX, UPS, and other services
• Emailing, faxing, etc.
• Oversee reception area; attend to office visitors, offer refreshments
• Maintain and stock office supplies
• General office cleaning
• Assist in office celebrations and activities
• Coordinate and arrange meetings

Buca di Beppo, Pittsburgh PA
May 2018 – August 2018, Bartender/Server
• Greeted guests, offered menu suggestions, delivered food and beverage quickly and efficiently
• Verified customer identification (IDs)
• Handled cash and credit transactions
• Prepared and served mixed drinks, beers, wines, and other beverages for patrons; ensured servers had necessary drinks for customers
• Cleaned establishment at closing

Accessible Recovery Services, Pittsburgh PA
September 2017 – March 2018, Call Center Representative
• Assisted in answering phone and booking appointments
• Handled patient issues in a timely manner, complying with HIPAA laws and regulations
• Followed state and federal guidelines for information release forms
• Verified insurance
• Retrieved patient records





Tilted Kilt Pub & Eatery, Pittsburgh PA
March 2017 – December 2017, Bartender/Server
• Greeted guests, offered menu suggestions, delivered food and beverage quickly and efficiently
• Verified customer identification (IDs)
• Handled cash and credit transactions
• Prepared and served mixed drinks, beers, wines, and other beverages for patrons; ensured servers had necessary drinks for customers
• Cleaned establishment at closing
• Maintained proper shift-end record keeping

The Cheesecake Factory, Pittsburgh PA
June 2016 – February 2017, Server
• Greeted guests, offered menu suggestions, delivered food and beverage quickly and efficiently
• Verified customer identification (IDs)
• Handled cash and credit transactions
• Cleaned establishment at closing
• Maintained proper shift-end recording keeping

Minerd n Sons, Pittsburgh PA
November 2009 – June 2011, Administrative Assistant
• Answered phone calls
• Handled incoming correspondence
• Entered payments into Intuit Quickbooks
• General office duties

Day Chevrolet Fleet and Government Department, Pittsburgh PA
June 2006 – February 2007, Assistant to Michael Viscusi
• Answered phone calls
• Assisted customers with fleet and government car orders
• Ensured proper paperwork for vehicle delivery, title, and pink slip
• Handled bookkeeping

Stone and Company, Greensburg PA
May 2005 – April 2006, Assistant Human Resource Management
• Scheduled interviews
• Handled new hire paperwork, background checks, drug tests, and DOT compliance
• Handled paperwork for workman’s compensation and vehicle insurance
• Scheduled and prepared for monthly safety meetings

Weatherwood Assisted Living Center, Greensburg PA
August 2005 – November 2005, Nurse’s Aid
• Check patient vitals on overnight shift
• Assisted residents with bathing and dressing as needed
• Prepared and distributed medication
• Escorted residents to dining hall


Education
• Community College of Allegheny County


Skills
• Restaurant Server, Hostess, Bartending, Front Office, Office Admin, Microsoft Office 365, Filing, Organizational Skills, Data Entry, Scheduling, Billing, Clerical, Customer Serv