Jacelyn Hebert
Jacelyn Hebert

Jacelyn Hebert
801 Centerbrook PL, Round Rock, TX 78------------ ------------
Professional Summary
Performance-oriented and skilled clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance. Diligently pursue every chance to capture new business by monitoring properties, organizing lead data and maintaining efficient schedules.
Skills
� Scheduling
� Data entry
� Continuous improvements
� System administration
� Reporting and documentation � Hospitality services
� Issues resolution
� Database management
Work History Real Estate Assistant
� Maintained efficient office operations by handling all errands and administrative functions, including emails and social media.
� Prepared documents such as purchase agreements and disclosures and used zipForms to complete all paperwork.
� Kept contacts organized with New Panda system to maintain readiness for future mailings.
� Informed and supported business leaders through consistent communication and administrative support duties.
� Interacted with customers professionally by phone, email or in-person to provide information.
� Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
� Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
� Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
� Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
YMCA Camp Counselor
� Enhanced activity strategies to help users of di erent ability levels engage in activities.
� Provided clear instruction to activity and program participants to ensure fun and
safety.
� Performed clerical duties, including registering participants and answering specific
event inquiries.
� Instructed participants on safety techniques and specific activity requirements.
� Resolved conflicts that arose between campers by talking and holding each other
accountable.
� Supervised camper activities to address behavioral issues and promote fun, safety and
inclusivity.
� Kept track of allergies and dietary restrictions, verifying correct meals and snacks were
given to campers.
� Kept athletic and games equipment and facilities organized and maintained.
Office Assistant
� Interacted with customers professionally by phone, email or in-person to provide information and direct to desired sta members.
� Processed payments and documented account changes for financial accuracy and transparency.
� Assisted with event planning, including associated travel and logistical arrangements.
� Answered and managed incoming and outgoing calls while recording accurate
messages for distribution to office staff.
� Organized, stored and retrieved files to enhance daily operations and support
customer needs.
� Maintained clean reception area to promote positive, professional environment for all
stakeholders, including clients.
Education
Round Rock High School High School Diploma 5/2019