Izzie Walker
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Location: Columbia, SC, USA
University: Temple U
Major: Film

Izzie Walker

Elizabeth (Izzie) Walker
xxx-xxx-xxxx
xxx-xxx-xxxx ________________________________________________________________________
EMPLOYMENT
Federal Emergency Management Agency
Hyattsville, MD
September ‘17 to present
Emergency Management Specialist and Customer Service Representative
Uber
Caviar
-works 40 hours a week providing assistance to those suffering from natural disasters throughout the country
-coordinates and supports higher graded specialists with the execution of disaster recovery services
-provides knowledge in regards to implementation of various recovery issues -directly assists senior specialists in managing components of the IHP program -assists in providing information in the Individual Assistance and Public Assistance programs to help those affected by natural disasters
-helps in the assessment and evaluations of various disaster recovery processes -developed an understanding of the agency’s role and individual position in this agency, while remaining professional to assure compliance and high quality work
-maintains communication with all senior specialists in regards to execution of work and performance reviews
-completed training for TSA Taskforce, indexing, duplicate resolution and webNEMIS
-participated in Puerto Rico returned mail special project, and currently processes Manual Determination queue of NEMIS
-fields calls for those needing immediate lodging, troubleshoots complications with corporate hotels, completes casework for various FEMA programs, indexes incoming documents in IHP mailroom, and refers clients to other agencies, if necessary
Philadelphia, PA and Washington, DC April ’15 to September ‘17 Driver/Courier
-worked full time driving riders and packages to and from various destinations in the Philadelphia and DC Metropolitan area
-utilized skills in geographical and mechanical knowledge, customer service, assertiveness and timeliness
-maintained a level of professionalism and authority in all business transactions -communicated in an excellent and timely manner to both clients and specialists in order to assure company’s efficiency
-maintained a five star rating with no complaints
Washington, D.C. and Philadelphia, PA November ’15 to January ‘16
Courier
-worked part-time from 25 to 30 hours weekly delivering food from various restaurants in DC and Philadelphia
-utilized skills in geographical knowledge and timeliness
-maintained a level of professionalism and authority in all business transactions -communicated in an excellent and timely manner to both clients and specialists in order to assure efficiency
-maintained a five star rating with no complaints
Incredible Adventures
San Francisco, CA
May ’15 to September ‘15 Driver
Lyft
-worked full time seasonally for over 40 hours a week operating different biodiesel vehicles from San Francisco to Yosemite National Park, John Muir Woods and Napa/Sonoma Valley
-performed pre and post trips daily to ensure mechanical efficiency
-directed narrative tours to and from destinations, exemplifying expertise of history in surrounding areas
-led hiking tours and overnight camping trips in Yosemite National Park, using expert supervision, budgeting skills and time management
-utilized skills in leadership, geographical knowledge, historical knowledge and customer service
-maintained a level of professionalism and authority in all trips
-granted a CDL B passenger license to complete this work, exemplifying expertise in mechanical knowledge and rules of the road
Washington, D.C February ’15 to May ‘15 Driver
-worked full time driving riders to and from various destinations in the DC Metropolitan area
-utilized skills in geographical knowledge, customer service, assertiveness and timeliness
-maintained a level of professionalism and authority in all business transactions -communicated in an excellent and timely manner to both clients and specialists in order to assure company’s efficiency
-maintained a five star rating with no complaints
Denali Visions 3000 Corporation
Denali Park, AK
June ’14 to September ‘14 Driver
-worked full time for 40 hours a week operating commercial employee and tourist shuttle around Denali National Park and Healy, AK for summer season -performed pre and post trips daily to ensure mechanical efficiency
-utilized skills in leadership, responsibility, safety, time management, driving and mechanical knowledge

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