Ivy Haneline Resume
EDUCATION
American University, School of Communication Washington, DC
Bachelor of Arts in Public Relations & Strategic Communications May 2021
Minor: Marketing
Major GPA: 3.66
Relevant Coursework: Public Relations Writing, Entertainment Marketing, Public Communication Research, Writing for Communication, Understanding Media, Marketing and Business for Communications
WORK EXPERIENCE
Five Stuy Café New York, NY
Cashier/ Barista/ Social Media Coordinator May 2018 – Present
• Conducted orders for 100+ customers daily, built relationships and boosted café retention
• Trained 10+ baristas in café operations and customer service to enhance clientele satisfaction
• Managed and created daily posts for Instagram (@fivestuycafe), increasing by 300+ followers
Crumbs & Whiskers Washington, DC
Volunteer Coordinator January 2018 – June 2018
• Scheduled 5+ meetings weekly with prospective clients to advance inventory turnover rate
• Cleaned and maintained the quality of cat habitations to promote a clean and healthful environment
• Pitched to clients to connect rescue cats to a permanent home and improved adoption rate
Animal Haven New York, NY
Volunteer Coordinator December 2017 – May 2018
• Evaluated behavior, fed, cleaned and socialized all animals
• Created online profiles for potential adopters
• Managed Director’s schedule and referred potential adopters in order to begin process/application
LEADERSHIP EXPERIENCE
Alpha Kappa Psi Business Fraternity, Lambda Nu Chapter Washington, DC
Active Member
• Awarded 1st place in Case Competition in a team of 4, recommended international expansion
• Conducted 30+ informational interviews to practice business etiquette and professional communication skills
• Educated new pledges while serving on pledge team and taught professional skills
SKILLS AND INTERESTS
Computer: Proficient in Microsoft Office, CisionPoint (Beginner), SPSS (Beginner), Qualtrics (Beginner), Canva, Social Media Management
Writing: Talent Schedules, Media Alerts, Press Releases, Fact Sheets, Memos
Interests: Reading, Photography, Traveling, Cooking
EDUCATION
American University, School of Communication Washington, DC
Bachelor of Arts in Public Relations & Strategic Communications May 2021
Minor: Marketing
Major GPA: 3.66
Relevant Coursework: Public Relations Writing, Entertainment Marketing, Public Communication Research, Writing for Communication, Understanding Media, Marketing and Business for Communications
WORK EXPERIENCE
Five Stuy Café New York, NY
Cashier/ Barista/ Social Media Coordinator May 2018 – Present
• Conducted orders for 100+ customers daily, built relationships and boosted café retention
• Trained 10+ baristas in café operations and customer service to enhance clientele satisfaction
• Managed and created daily posts for Instagram (@fivestuycafe), increasing by 300+ followers
Crumbs & Whiskers Washington, DC
Volunteer Coordinator January 2018 – June 2018
• Scheduled 5+ meetings weekly with prospective clients to advance inventory turnover rate
• Cleaned and maintained the quality of cat habitations to promote a clean and healthful environment
• Pitched to clients to connect rescue cats to a permanent home and improved adoption rate
Animal Haven New York, NY
Volunteer Coordinator December 2017 – May 2018
• Evaluated behavior, fed, cleaned and socialized all animals
• Created online profiles for potential adopters
• Managed Director’s schedule and referred potential adopters in order to begin process/application
LEADERSHIP EXPERIENCE
Alpha Kappa Psi Business Fraternity, Lambda Nu Chapter Washington, DC
Active Member
• Awarded 1st place in Case Competition in a team of 4, recommended international expansion
• Conducted 30+ informational interviews to practice business etiquette and professional communication skills
• Educated new pledges while serving on pledge team and taught professional skills
SKILLS AND INTERESTS
Computer: Proficient in Microsoft Office, CisionPoint (Beginner), SPSS (Beginner), Qualtrics (Beginner), Canva, Social Media Management
Writing: Talent Schedules, Media Alerts, Press Releases, Fact Sheets, Memos
Interests: Reading, Photography, Traveling, Cooking