Itzel Resume
Guadalupe Itzel Vite Leal
1926 Briarwood Plano Tx 75074
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Plano East Senior High School
Diploma/ Graduated
August 2015
During my last 3 years of high school I was in the schools drill team. The team was an exemplary extracurricular activity for the school where it was looked up to for our good social skills and leadership. Good grades were mandatory to be kept in order to participate in any type of event whether it is a halftime football game performance or a pep rally. The team was involved in community activities as well like going to contest and competitions as well as participating in Christmas parades.
TINT School of Makeup and Cosmetology
Diploma/ Graduated
March 2018
In this program I was taught the basics of beauty make-up applications such as highlighting and contouring multicultural skin tones, eyebrow shaping, to the more advanced skills of bridal, editorial photography airbrush foundations, aging, freezing, latex and vinyl bald capping, prosthetic applications and customization, as well as the business foundations of becoming a PAID certified makeup artist. The following modules were taught during this program along with a week of training on basic hairstyles.
Facial Highlighting & Contouring
Multicultural Skin Tones
Bridal Makeup
Photography Makeup
Runway & Editorial Makeup
Special FX Makeup
Airbrush Makeup
Period Makeup
Theatrical & Stage Makeup
AT&T Novitex Enterprise Solutions
Front desk Reception and Concierge
Manager: Antonius Fox
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February 2017- February 2019
Provide five star customer services by making sure that kitchen and coffee station is stocked up with all necessary supplies needed. Deliver mail packages to correspondent in a time efficient manner. When working front desk phone calls and emails are to be answered. Help customer’s book conference rooms specifically for their needs. Make sure to take down all specific details wanted for that room such as room layout and chairs for certain amount of guests. Also let the set up crew know of daily set ups for conference meetings and do schedule for next day. Some other duties include but are not limited to
Coffee
Empty waste bin of latte machines.
Brew additional coffee.
Clean counters in coffee area.
Empty coffee pots.
Call Aramark coffee services when machine breaks down.
Do surplus and order coffee supplies every week
Keep coffee station stocked
Front Desk
Answer phone calls and emails
Help customer with finding conference room for specific meeting
Book rooms online and hold for customer if help is needed
Give set up crew daily schedule with meetings and set ups for that day
Make next day schedule at end of the day
Burlington Coat Factory
Cashier and Floor Associate
Manager: Rayma Fajardo
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August 2016- February 2017
Floor Associates at Burlington Coat Factory work in specific apparel or decor sections within the stores. Duties include assisting customers and keeping sections clean, orderly, and appealing. Responsibilities as a cashier include providing customer service, checking out patrons, and completing returns and exchanges as well as keeping register clean. Some other duties included but were not limited to
Show excellent customer service skills in a friendly, professional way
Efficiently and accurately ring up purchases on a cash register
Process returns, layaway orders and exchanges
Periodically perform other tasks assigned by a manager
Retrieve alternate item and sizes on request
Organized items in visually appealing manner
Constantly checking items for price tickets
Keep department assigned clean and clothes picked up from floor
Boggess Elemantary School
PASAR Activity Specialist
Manager: Mary Jean Higbee
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August 2016- February 2017
Was assigned a group of 20-30 students and was in charge and responsible for every one until picked up by parent. Responsible for the preparation, supervision, and management of extracurricular activities for class of students in the Pasar after school program. Formed a bond with students that made them feel in a safe place where they could continue to learn what was taught in the classroom as well as ask for help. Some other duties included but were not limited to
Ability to safely and successfully supervise elementary age children
Ability to organize and implement basic art, music, drama, and recreational activities
Knowledge of general sports activity equipment
Supervise students at play in a safe manner
Coordinate and/or manage art, music, and activities for students
Assist the PASAR Site Manager and Assistant Site Manager with planning and activities Assist Site Manager with arrival and departure procedures
Model and use teachable moments to reinforce appropriate social skills
Follow all rules, regulations, and policies of Plano ISD and follow directives from superiors Follow attendance policy as assigned by supervisor
Perform other functions that may be assigned by the Administration and/or supervisor such as daily cleaning assigned station
The Thrift Store
Cashier and Floor Associate
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February 2016- August 2016
Greeted customers and answered any questions they had about merchandise. Gave good customer service by staying patient and courteous as well as ranging up final purchases. Kept areas clean as well as arranged merchandise. Some other duties included but were not limited to
Stocked and sorted merchandise when it was ready to be put on the floor
Changed tags weekly depending on discounts store offered
At end of shift made sure assigned cleaning duty was done
Took closing and opening shifts when short staffed
Counted drawers and money at the end of closing shift
Color coordinated clothes
Put clothing and merchandise left at the front back on the floor
Salvadorian Cuisine
Cashier and Waitress
Manager: Candy Orellana
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February 2011-February 2016
Provided excellent customer service through greeting customers and assisting questions and worked closely with restaurant staff to ensure that orders were served in a time efficient manner. Trained incoming staff regarding the restaurants procedures, culture and practices. Acquired skills such as multitasking, verbal and written communication and duties included the following but were not limited to
Check and communicate with customers to resolve complaints or ensure satisfaction
Take customers food and beverages order
Present menu and answer any questions about it
Clean tables or counters once clients leave
Collect and process customers bill and payment
Answer phone and take to-go orders and prepare order to be ready for pick-up
Stock dining areas by filling salt, pepper, sugar, cream, condiments and napkin containers
Skills Summary
Hard working, responsible, social and outgoing, good interaction skills.
Guadalupe Itzel Vite Leal
1926 Briarwood Plano Tx 75074
------------
------------
Plano East Senior High School
Diploma/ Graduated
August 2015
During my last 3 years of high school I was in the schools drill team. The team was an exemplary extracurricular activity for the school where it was looked up to for our good social skills and leadership. Good grades were mandatory to be kept in order to participate in any type of event whether it is a halftime football game performance or a pep rally. The team was involved in community activities as well like going to contest and competitions as well as participating in Christmas parades.
TINT School of Makeup and Cosmetology
Diploma/ Graduated
March 2018
In this program I was taught the basics of beauty make-up applications such as highlighting and contouring multicultural skin tones, eyebrow shaping, to the more advanced skills of bridal, editorial photography airbrush foundations, aging, freezing, latex and vinyl bald capping, prosthetic applications and customization, as well as the business foundations of becoming a PAID certified makeup artist. The following modules were taught during this program along with a week of training on basic hairstyles.
Facial Highlighting & Contouring
Multicultural Skin Tones
Bridal Makeup
Photography Makeup
Runway & Editorial Makeup
Special FX Makeup
Airbrush Makeup
Period Makeup
Theatrical & Stage Makeup
AT&T Novitex Enterprise Solutions
Front desk Reception and Concierge
Manager: Antonius Fox
------------
February 2017- February 2019
Provide five star customer services by making sure that kitchen and coffee station is stocked up with all necessary supplies needed. Deliver mail packages to correspondent in a time efficient manner. When working front desk phone calls and emails are to be answered. Help customer’s book conference rooms specifically for their needs. Make sure to take down all specific details wanted for that room such as room layout and chairs for certain amount of guests. Also let the set up crew know of daily set ups for conference meetings and do schedule for next day. Some other duties include but are not limited to
Coffee
Empty waste bin of latte machines.
Brew additional coffee.
Clean counters in coffee area.
Empty coffee pots.
Call Aramark coffee services when machine breaks down.
Do surplus and order coffee supplies every week
Keep coffee station stocked
Front Desk
Answer phone calls and emails
Help customer with finding conference room for specific meeting
Book rooms online and hold for customer if help is needed
Give set up crew daily schedule with meetings and set ups for that day
Make next day schedule at end of the day
Burlington Coat Factory
Cashier and Floor Associate
Manager: Rayma Fajardo
------------
August 2016- February 2017
Floor Associates at Burlington Coat Factory work in specific apparel or decor sections within the stores. Duties include assisting customers and keeping sections clean, orderly, and appealing. Responsibilities as a cashier include providing customer service, checking out patrons, and completing returns and exchanges as well as keeping register clean. Some other duties included but were not limited to
Show excellent customer service skills in a friendly, professional way
Efficiently and accurately ring up purchases on a cash register
Process returns, layaway orders and exchanges
Periodically perform other tasks assigned by a manager
Retrieve alternate item and sizes on request
Organized items in visually appealing manner
Constantly checking items for price tickets
Keep department assigned clean and clothes picked up from floor
Boggess Elemantary School
PASAR Activity Specialist
Manager: Mary Jean Higbee
------------
August 2016- February 2017
Was assigned a group of 20-30 students and was in charge and responsible for every one until picked up by parent. Responsible for the preparation, supervision, and management of extracurricular activities for class of students in the Pasar after school program. Formed a bond with students that made them feel in a safe place where they could continue to learn what was taught in the classroom as well as ask for help. Some other duties included but were not limited to
Ability to safely and successfully supervise elementary age children
Ability to organize and implement basic art, music, drama, and recreational activities
Knowledge of general sports activity equipment
Supervise students at play in a safe manner
Coordinate and/or manage art, music, and activities for students
Assist the PASAR Site Manager and Assistant Site Manager with planning and activities Assist Site Manager with arrival and departure procedures
Model and use teachable moments to reinforce appropriate social skills
Follow all rules, regulations, and policies of Plano ISD and follow directives from superiors Follow attendance policy as assigned by supervisor
Perform other functions that may be assigned by the Administration and/or supervisor such as daily cleaning assigned station
The Thrift Store
Cashier and Floor Associate
------------
February 2016- August 2016
Greeted customers and answered any questions they had about merchandise. Gave good customer service by staying patient and courteous as well as ranging up final purchases. Kept areas clean as well as arranged merchandise. Some other duties included but were not limited to
Stocked and sorted merchandise when it was ready to be put on the floor
Changed tags weekly depending on discounts store offered
At end of shift made sure assigned cleaning duty was done
Took closing and opening shifts when short staffed
Counted drawers and money at the end of closing shift
Color coordinated clothes
Put clothing and merchandise left at the front back on the floor
Salvadorian Cuisine
Cashier and Waitress
Manager: Candy Orellana
------------
February 2011-February 2016
Provided excellent customer service through greeting customers and assisting questions and worked closely with restaurant staff to ensure that orders were served in a time efficient manner. Trained incoming staff regarding the restaurants procedures, culture and practices. Acquired skills such as multitasking, verbal and written communication and duties included the following but were not limited to
Check and communicate with customers to resolve complaints or ensure satisfaction
Take customers food and beverages order
Present menu and answer any questions about it
Clean tables or counters once clients leave
Collect and process customers bill and payment
Answer phone and take to-go orders and prepare order to be ready for pick-up
Stock dining areas by filling salt, pepper, sugar, cream, condiments and napkin containers
Skills Summary
Hard working, responsible, social and outgoing, good interaction skills.