Iris Denise James
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Iris Denise James


Iris Denise James

Contact
1136 Commons Lane
Marietta, Georgia 30062
PHONE:
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EMAIL:
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Hobbies
Swimming
Shopping
Reading
Traveling








EDUCATION
American Intercontinental University, Atlanta, Georgia
02/2019 – Currently Studying
Degree – BBA-Organizational Management
My current G.P.A. - 4.0
Graduate date - 2023

Everest University - San Francisco, California
06/1993 – 05/1995
Degree – Medical Assisting
G.P.A – 4.0
Accomplishments – Maintained high GPA and graduated with honors in pen injections, phlebotomy withdrawals, medical terminology, dean's list and made the presidents list.
WORK EXPERIENCE
Legacy Family Services
2019 - Present
Visitation Monitor
Coordinate visits
Provide detailed notes in written form
Adhere to strict confidentiality guidelines
Provide parenting support
Use effective communication via email, text and phone
Provide detailed observation reports within 24 hours
When necessary provide transportation to and from visit
Georgia State Inspections
Client Field Agent
2016 - 2018
Inspect bank owned properties
Verify addresses and location of properties
Inspect both inside and outside properties for damage
Verify repairs
Verify occupancy
Complete insurance inspections for Farmers, State Farms
Upload completed reports using Inspectorade app
Schedule and coordinate inspections
Lone Star Social Services; Texas DHS
Family Visitation Supervisor
2014 - 2016
Acting as a communication liaison between client and social worker regarding visitations
Train and hire visitation monitors
Participate in team building exercise
Provide rules, policies and procedures to visiting parents
Provide parenting support through resources and recommendations
Maintain visitation calendar
Provide monthly progress reports
2 Minds are better than 1
business owner
Personal Assistant
2005 - 2008
Calendar management
Content writing services
Errand services
Home repair coordination
Research service
Subpoena services
Visitation monitoring
Transcription services
Report writing services
Presentation preparedness using PowerPoint and MS based applications
Personal transportation services
Companion/Elderly and ISS support services
Light house cleaning/cooking services
Executive assistant services
Maintenance/ home sitting services
Personalized shopping and courier services
Package and mail pick up
Families First – Contra Costa Department of Children and Family Services
Visitation Observer
1998–2004
Coordinate Visitation time and sites
Ensure visits remain appropriate and safe
Transport foster children to and from visits
Gain and maintain trust
Record interactions between child and noncustodial parent
Transfer observation notes into reports using Word software
Alameda County Child and Family Services; CPS division
Social Worker Assistant
1995–1998
Provide transportation for children to and from visits.
Monitor visits
Transport children to and from visit locations
Coordinate visitation times and location
Supply detailed reports to case manager
Follow strict family court laws
Explain rules and regulations to visiting families
Maintain case load
Provide recommendations when necessary


Career Objective: Using my 15 years of customer service(retail, office, call center), 10 years of social service and 10 years of administrative clerical experience, execute superb client and customer satisfaction through community outreach, tangible resources and professionalism.

Skill Sets:
Leadership
Team player
Ability to work under no-limited supervision
Time management
Ability to see projects from start to completion
Data Entry (Access)
Active knowledge Microsoft applications
Report writing
Professional and pleasant phone etiquette
Ability to meet deadlines
Strong interpersonal skill
Space/Meeting coordination
Ability to use most search engines
Light marketing
Strong written and verbal communication
Driver's license(class C)
Reliable transportation
Case management
Administrative support
Typist 40 WPM with 90% accuracy