Internship
Internship

SKILLS
o Strong oral and communication skills
o Detail oriented and able to work productively in group and individually
o Able to perform well under pressure and know how to manage my time.

EDUCATION
California State University, Fullerton
B.A in Communications with a concentration in Advertising, degree anticipated January 2020.

Santa Monica College
AA Degree in Liberal Arts, Social and Behavioral Science earned February 2017.

PROFESSIONAL EXPERIENCE
Meridien Dental (Santa Monica, CA) Mar 2017 - Jan 2018
Treatment Coordinator/Receptionist

O Developed great communications skills through managing all incoming calls from patients.
O Consulted with patients regarding the course of treatment according to the doctor
O Developed strong writing skills by sending detailed emails to patients going over treatment plans and costs with or without insurance.
O Further developed my communication skills when calling and collecting unpaid bills and balancing out accounts from patients monthly.
O Advanced my communications skills by training new employees and learned how to not just do the job but teach it as well.

ICA (Sweden) Feb 2015 - Aug 2015
Cashier
O Communicated with customers and handled situations where the customer was dissatisfied for any reason and ensured that the customer left the store with a positive feeling.
O Worked well under pressure and handled stressful situations.
O Managed my time at work to be able to finish all my tasks before closing.

Netto AB (Sweden) Aug 2013 - Jan 2014
Cashier
O Learned how to work in a fast-paced environment to increase sales.
O Enhanced my ability to understand how the placement of products in the store increased impulsive purchases.
O Worked closely with my team and developed strong relationship skills.

ADDITIONAL SKILLS
o Fluent in Swedish (reading, writing and speaking).