Immigration Paralegal
Immigration Paralegal

Arturo Sanchez

215 Winter Ridge Blvd ? Winter Haven, FL 33881? Phone:------------ ? E-Mail: ------------ **Self-Relocating to Chicago, IL**

Objective

A passionate, motivated and detail-oriented legal professional seeking a position as an Immigration Paralegal that will enable me to utilize my secretarial skills, education, and experience, in an environment beneficial for mutual growth and development in the legal sector.

Experience

Customer Service Executive-B------------ 04/2016-Present

� Manage disputes and conduct investigations to provide the necessary resolution to business partners and/or consumers
� Liaising between business partners and/or consumers to resolve complex matters via phone and email on travel and accommodation-related topics
� Communicate effectively with multiple departments and gain knowledge of the working functions of said departments to provide effective assistance to our business partners and/or consumers
� Build rapport with our business partners and/or consumers and educate them on B------------ business� practices and how to effectively utilize the B------------ product
� Research prior cases to assist in determining the proper sanction and/or an effective resolution for business partners and/or consumers

Environment Services Manager- Dr. Phillips Hospital 07/2015-03/2016
� Directed daily operations of a staff of over 20 employees to maintain the cleanliness and safety standards throughout the facility
� Provided leadership to both staff and management to help improve public relations between various departments within the hospital
� Balanced payroll, created weekly work schedules, supervised regular training sessions

Education Honors & Awards

University of Central Florida-Legal Studies-GPA: 3.83 01/2018-Present

Course Study: Criminal Procedures| Criminal Law| Immigration Law| Legal Ethics & Responsibilities| Legal Research & Writing | Criminal Law| Capstone: Legal Issues| Criminology| Evidence| Juvenile Delinquency| Juvenile Law & Procedure| Sociology of Deviant Behavior

Honors & Awards

Deans List Recipient |Presidents Honor Roll

Skills

� Familiar with legal terminology, processes, and procedures
� Ability to work in a team setting and also independently with little or no supervision
� Ability to multitask, prioritizing assignments without supervision and meeting deadlines regardless of workloads
� Exceptional organizational skills, approaching every project with a strong work ethic and enthusiasm
� Excellent research & writing skills
� Proficient in Microsoft Suite, Lexis Nexis/Nexis Uni, Westlaw and the World Wide Web
� Comfortable using technology and keep up with technological advancements
� Excellent communication skills and professional working proficiency in English and Spanish