Ideal Candidate!
JASON S. FITCH ------------
SKILLS
* Hardware Troubleshooting * Software Configuration
* Windows Legacy & 10+ * Help Desk (5 years)
PROFESSIONAL EXPERIENCE Freelance Journalist (Remote; Part-Time)
------------ 24 Habersham Ct. Silver Spring, MD 20906
* Hardware Configuration * Linux / Mac Support
* Adobe Suite / MS Office * Networking (Basic)
6/2020 –
The Nahmias Cipher Report – Washington, D.C.
* 2 articles per week quota, otherwise freelance.
* News, commentary from diverse voices re: global affairs, environment, human rights, and women's equality.
Earn MD II Cybersecurity Scholarship Recipient 10/2019 – 1/2020
Transmosis – Silver Spring, MD
* CompTIA A+ and Security+ study prep; virtual live training led by instructor via Adobe Connect for 2 months. * Security skills: best practices, malware defense, mobile device support, and troubleshooting service challenges.
* Device configuration, data backup / recovery, virtualization, OS configuration, and basic cybersecurity.
* Passed Core I and Core II A+ exams in the month of 1/2020; preparing for Sec+ and Net+ exams as of 3/2020.
Home Health Aid 12/2017 – 09/2018
Capital Home Care – Rockville, MD
* Daily living assistance, troubleshooting medical equipment, medication schedules, and office administrative work.
Customer Service Representative
Associated Insurance Management – Silver Spring, MD
* Used Applied Epic and online portal software to maintain paperless office.
* Primary duties: billings, policy changes, cancellations, telephone follow-ups, mail, late payment, etc. * Studied for the state property and casualty insurance exam for higher pay and more responsibilities.
Lead Sales Associate
11/2015 – 11/2016
10/2012 – 10/2015
Navy Exchange Service Command (NEXCOM) – Bethesda, MD
* Premier Customer Service pre-employment training.
* Duties: planograms, daily vendor orders and food stuffs, perpetual inventory, warehouse and morning pallet shipments.
Lead Sales Associate 10/2009 – 10/2012
Hardware City – Kensington, MD
* Repaired glass, screen doors, and worked on other various other customer projects.
* Duties: inventory, special orders, cashier, and assisting the MOD with opening and closing procedures.
Education
CompTIA A+ Technician Certification ASM Educational Center – Bethesda, MD
General Studies Associate of Arts (SSAH) Montgomery College – Rockville, MD
Achievements
1st Place in Ethics Essay Contest (Humanities Days)
Global Humanities Institute of Montgomery College – Rockville, MD
1/10/2020 - 1/10/2023
01/2012 - 5/2021
10/26/2017
JASON S. FITCH ------------
SKILLS
* Hardware Troubleshooting * Software Configuration
* Windows Legacy & 10+ * Help Desk (5 years)
PROFESSIONAL EXPERIENCE Freelance Journalist (Remote; Part-Time)
------------ 24 Habersham Ct. Silver Spring, MD 20906
* Hardware Configuration * Linux / Mac Support
* Adobe Suite / MS Office * Networking (Basic)
6/2020 –
The Nahmias Cipher Report – Washington, D.C.
* 2 articles per week quota, otherwise freelance.
* News, commentary from diverse voices re: global affairs, environment, human rights, and women's equality.
Earn MD II Cybersecurity Scholarship Recipient 10/2019 – 1/2020
Transmosis – Silver Spring, MD
* CompTIA A+ and Security+ study prep; virtual live training led by instructor via Adobe Connect for 2 months. * Security skills: best practices, malware defense, mobile device support, and troubleshooting service challenges.
* Device configuration, data backup / recovery, virtualization, OS configuration, and basic cybersecurity.
* Passed Core I and Core II A+ exams in the month of 1/2020; preparing for Sec+ and Net+ exams as of 3/2020.
Home Health Aid 12/2017 – 09/2018
Capital Home Care – Rockville, MD
* Daily living assistance, troubleshooting medical equipment, medication schedules, and office administrative work.
Customer Service Representative
Associated Insurance Management – Silver Spring, MD
* Used Applied Epic and online portal software to maintain paperless office.
* Primary duties: billings, policy changes, cancellations, telephone follow-ups, mail, late payment, etc. * Studied for the state property and casualty insurance exam for higher pay and more responsibilities.
Lead Sales Associate
11/2015 – 11/2016
10/2012 – 10/2015
Navy Exchange Service Command (NEXCOM) – Bethesda, MD
* Premier Customer Service pre-employment training.
* Duties: planograms, daily vendor orders and food stuffs, perpetual inventory, warehouse and morning pallet shipments.
Lead Sales Associate 10/2009 – 10/2012
Hardware City – Kensington, MD
* Repaired glass, screen doors, and worked on other various other customer projects.
* Duties: inventory, special orders, cashier, and assisting the MOD with opening and closing procedures.
Education
CompTIA A+ Technician Certification ASM Educational Center – Bethesda, MD
General Studies Associate of Arts (SSAH) Montgomery College – Rockville, MD
Achievements
1st Place in Ethics Essay Contest (Humanities Days)
Global Humanities Institute of Montgomery College – Rockville, MD
1/10/2020 - 1/10/2023
01/2012 - 5/2021
10/26/2017