HR Generalist Role
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HR Generalist Role

Nancy Santillon
6001 Buckingham Drive, Bensalem, PA 19020 /Cell:------------/L------------


Summary
I recently retired after 20 years at Vanguard, the financial services company. I am currently in the market for a job closer to my home. I have 35 years of work experience primarily in Human Resources with various roles including but not limited to HR Generalist, HRIS Specialist, Project Manager, Portfolio Manager and Resource Manager. I believe my experience will provide value to your company.
Highlights



Accomplishments
• Recipient of the Chairman's Award for managing highly confidential project.
• Recipient of the Award for Excellence for design and implementation of the annual review process.
• Attained Green Belt certification for Six Sigma
Experience

Project Manager July 2016 – July 2020
The Vanguard Group – Malvern, PA
• Manage multiple cross functional projects
• Responsible for $22 million dollar HR Budget
• Maintained resources and capacity
• Support implementing onboarding new vendors
• Coordinate with IT developers for creation and updating integrations
• Mentored/coached junior team members
• Created and facilitated monthly listen and learn sessions

Senior Specialist HR Technology Oct 2012 – July 2016
The Vanguard Group – Malvern, PA
• Manage the HR technology project book of business
• Manage complex application upgrade releases with core technology vendors.
• Plan, manage and execute complex HR application configuration changes.
• Plan, select, implement and support new HR applications to meet changing needs to the organization.
• Partner with IT to establish technology strategies, practices and priorities in line with the broader business strategy.
• Stay current with new HR Technology, trends and techniques.
• Act as consultant to business clients and provide recommendations for direction and alternatives to achieve both long and short-term objectives.
• Compliant with risk, audit, data integrity and privacy.
• Communicate change management and risks at regularly status meetings.
Compensation Systems and Operations Manager Mar 2000 – Mar 2007
The Vanguard Group – Malvern, PA
• Manage and mentor data entry associates.
• Administer performance evaluations.
• Create audit and controls on crew data.
• Provide PeopleSoft strategies and recommendations for system enhancements, lead projects to implement solutions.
• Participate as stakeholder on various organizational projects utilizing six sigma methodology.
• Negotiate with IT, Benefits and Payroll for prioritization and resources for projects.
• Significantly reduce number of system related calls by increasing communication and education.
• Manage and administer yearly reviews, bonus and partnership programs.
• Provide high quality service with commitment to excellence.
Senior PeopleSoft Consultant Mar 1998 - Mar 2000
KPMG LLP – Radnor, PA
• Functional Business Lead for gathering and documenting business requirements.
• Partnered with developer on design and testing.
• Created training tools and conducted training sessions.
• Led the Salary administration implementation for internal KPMG.
• Managed online cost of service and billing rates.
• Developed and maintained excellent business relationships with clients.
HRIS/Human Resource Generalist Jan 1995 –Mar 1998
Towers, Perrin – Philadelphia, PA
• Key participant in conversion of employee information system to PeopleSoft.
• Conducted training for qualified users on PeopleSoft in UK.
• Acted as the liaison between Payroll and Human Resources.
• Assisted in the benefits annual enrollment and the monthly Finance closing.
• Administered the annual compensation review process.
• Administered the Towers Perrin stock system - monitoring purchases and disbursements.
• Responsible for managing ad-hoc report request.
Education
Philadelphia University
Field of Study - Management Information Systems