HR Generalist and Admin
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HR Generalist and Admin

Jerrica Alford
Recently passed NJ producer exam. 10 years experience selecting, screening, hiring and managing talent.
Ewing, NJ ------------------------

To obtain the Position of office manager, offering extensive management experience creating brand awareness, driving sales increase, and managing people; coming with excellent communication and organizational skills.

Work Experience: Talent Acquisition Specialist / Agent MentorMendenhall Financial Group - Bensalem, PA February 2019 to Present
• Establishing cost per hire comparisons when headhunting from resume databases
• Sourcing, screening and hiring potential underwriters
• Implementing applicant tracking systems to select best fit candidates for open positions
• Creating and presenting business process improvements to streamline our talent pipeline
• Combining market intelligence with relationship building to generate leads at career fairs
• Leading brand ambassadorship and campaign management for conferences
• Supporting agents as a mentor with underwriting questions and policy recommendations
• Polishing their phone Practices, and helping them elevate their in home presentations
• Use of multiple CRM system's inclusive of Zoho and Surancebay
• Daily use of Canva, Microsoft Office, Excel and G-suite products
• Social media recruiting and talent generation
• Creating brand right advertisement using my own creative agency and research

Sales and Support Team Manager
Macy's - Freehold, NJ August 2017 to January 2019
• Promoted to Oversee two new sales and one Support Zone within 6 months Of hire. • Recruited and trained 15 new colleagues to build Sales Support Team.
• Developed my Sales lead to be promoted within her first year.
• Coordinating Monthly Grassroots events, and semi-annual charity events.
• Grew 7 associates to be promoted to leadership roles within the company in one year.
• Using Kronos daily to review employee time cards.
• Creating tools to track Sales and Presales by department and coworker. • Assisting in supply purchase orders.
• Tracking inbound and outbound orders.

Estee Lauder Business Manager
Macy's - Lawrenceville, NJ March 2016 to 2017
• Magic 6 award for Leadership skills
• 92% Show rate for Fall events through coaching BA's on appointment booking
• First and only Macy's door to be approved for EA cooperate aesthetician
• Up 16.8% to plan for Spring 2017
• Led training and coaching sessions at Fall training Lab

Clinique Business Manager
Boscov's - Bensalem, PA 2010 to 2016
• Consistently grew business each year to add 3 BA positions
• Pioneered customer email system, trained district team members on how to utilize • Successfully recruited and developed 2 BAs to Business Managers
• Successfully graduated from 2 levels of Management training for Clinique BMs

Estee Lauder Business Manager
Macy's - Langhorne, PA 2007 to 2010
• Only counter selected for remodel based upon increasing results each year
• Grew skincare business by 40% which resulted in add of Renutriv
• Successfully recruited and developed a BA to Business Manager
• Coached 2 full time BAs to achieve EL Top Performer Award
• District trainer for Estee Lauder Business ManagersSales RepresentativeMacy's - Langhorne, PA2007 to 2007
• Promoted within 6 month to Business Manager
• Recruited several successful employees
• Achieved 180% to Star Rewards Goal

Education None in Business management
Bucks County Community College January 2007 to May 2007
Skills Taleo, Talent Acquisition, Human Resource, Interview

Certifications/Licenses
New Jersey Insurance Producer licence April 2019 to April 2021
Assessments
CRM Skills with Salesforce — Highly Proficient May 2019 Measures a candidate's ability to demonstrate a knowledge of Salesforce objects, fields, and processes.Full results: ------------/share_assignment/pwxvbt2vkwzcvm3xVerbal Communication — Highly Proficient May 2019 Speaking clearly, correctly, and concisely.Full results: ------------/share_assignment/jk8zvbmf0x74vvybHuman Resources Skills: Recruiting — Proficient May 2019 Managing the candidate sourcing and selection process.Full results: ------------/share_assignment/pncp1li8apjcxhbsOrganizational Skills — Highly Proficient May 2019 Arranging and managing information or materials using a set of rules.Full results: ------------/share_assignment/epvqgnlwlwaxhlkoHuman Resources Skills: Compensation and Benefits — Highly Proficient May 2019 Measures a candidate's knowledge of compensation and benefits programs.Full results: ------------/share_assignment/izgfcpk5rbrscw7Supervisory Skills: Interpersonal Skills — Highly Proficient May 2019 Measures a candidate's ability to maintain productive team working relationships by identifying conflict and settling disputes.Full results: ------------/share_assignment/yciz0xkxtoh6e-cProject Management Skills: Time Management — Highly Proficient May 2019 Measures a candidate's ability to prioritize and allocate time to effectively achieve project deliverables.Full results: ------------/share_assignment/oe5zph5wdjmdwg4aProject Management Skills: Budgeting — Proficient May 2019 Measures a candidate's ability to manage project budgets by appropriately allocating and monitoring financial resources.Full results: ------------/share_assignment/goto6xra7dorlzlkIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.